/* Best Day Appliance: the service request form. */
.rq{position:relative;background:var(--sky);padding-block:calc(env(safe-area-inset-top,0px) + clamp(100px,8.4vw,128px)) clamp(56px,7vw,104px);min-height:100vh}
.rq-head{display:flex;justify-content:space-between;align-items:flex-end;gap:24px 48px;flex-wrap:wrap}
.rq-title{display:grid;gap:14px}
.rq-title h1,.rq-title .rq-h1{font-size:clamp(28px,3vw,44px);max-width:none}
.rq-prog{display:grid;gap:12px;min-width:min(100%,320px)}
.rq-prog p{display:flex;justify-content:space-between;gap:16px;font-size:14px;color:var(--graphite-600)}
.rq-prog b{font-weight:600;color:var(--navy-900)}
.rq-bar{height:4px;border-radius:4px;background:rgba(11,19,48,.12);overflow:hidden}
.rq-bar i{display:block;height:100%;border-radius:4px;background:var(--amber);transform-origin:0 50%;transform:scaleX(.1);transition:transform .7s var(--ease)}
.rq-noscript{margin-top:24px;padding:18px 22px;border-radius:14px;background:#fff}
.rq-noscript a,.rq-help a,.rq-zip-result a,.rq-err a,.rq-check a{color:var(--navy-800);text-decoration:underline;text-underline-offset:3px}
.rq-work{display:grid;grid-template-columns:minmax(240px,300px) minmax(0,1fr);gap:16px;align-items:start;margin-top:clamp(22px,2.4vw,34px)}
.rq:not(.is-ready) .rq-work{visibility:hidden}

/* the running summary */
.rq-side{position:sticky;top:96px;display:grid;gap:18px;padding:26px;border-radius:var(--radius-l);background:rgba(255,255,255,.62);box-shadow:inset 0 0 0 1px rgba(11,19,48,.08)}
.rq-side h2{font-size:12px;font-weight:500;letter-spacing:.2em;text-transform:uppercase;color:var(--amber-ink)}
.rq-empty{font-size:14.5px;line-height:1.5;color:var(--graphite-500)}
.rq-side dl,.rq-reviewlist dl{display:grid;margin:0}
.rq-side dl>div,.rq-reviewlist dl>div{display:grid;gap:4px;padding:14px 0;border-top:1px solid var(--line-2)}
.rq-side dl>div:first-child,.rq-reviewlist dl>div:first-child{border-top:0;padding-top:0}
.rq dt{display:flex;justify-content:space-between;gap:12px;font-size:11.5px;font-weight:500;letter-spacing:.16em;text-transform:uppercase;color:var(--graphite-500)}
.rq dt button{font-size:13px;letter-spacing:0;text-transform:none;font-weight:400;color:var(--navy-800);text-decoration:underline;text-underline-offset:3px}
.rq dd{margin:0;font-weight:600;letter-spacing:-.02em;font-size:17px;line-height:1.3;color:var(--navy-900);overflow-wrap:anywhere}
.rq dd small{display:block;margin-top:2px;font-weight:400;letter-spacing:0;font-size:13.5px;line-height:1.4;color:var(--graphite-600)}
.rq-items{display:grid;gap:12px;counter-reset:rqi}
.rq-items li{position:relative;counter-increment:rqi;padding-left:26px}
.rq-items li::before{content:counter(rqi);position:absolute;left:0;top:2px;width:18px;height:18px;border-radius:50%;display:grid;place-items:center;background:var(--navy-900);color:#fff;font-size:11px;font-weight:600}
.rq-items li.is-cur::before{background:var(--amber);color:#1A1000}
.rq-items b{font-weight:600}
.rq-item-tools{display:flex;gap:14px;margin-top:4px}
.rq-item-tools button{font-size:13px;font-weight:400;letter-spacing:0;color:var(--navy-800);text-decoration:underline;text-underline-offset:3px;min-height:28px}
.rq-side-note{display:flex;gap:10px;padding-top:16px;border-top:1px solid var(--line-2);font-size:13px;line-height:1.5;color:var(--graphite-600)}
.rq-side-note b{color:var(--navy-900);font-weight:600}
.rq-side-note svg{width:18px;height:18px;flex:none;margin-top:1px;color:var(--amber-ink)}

/* the screens */
.rq-main{display:grid;grid-template-columns:minmax(0,1fr);border-radius:var(--radius-l);background:#fff;box-shadow:inset 0 0 0 1px rgba(11,19,48,.08),0 60px 110px -80px rgba(11,19,48,.6)}
.rq-step{padding:clamp(22px,3.4vw,48px);display:grid;gap:18px;grid-template-columns:minmax(0,1fr);min-height:min(520px,70vh);align-content:start;animation:rq-in .55s var(--ease) both}
@keyframes rq-in{from{opacity:0;transform:translateY(14px)}to{opacity:1;transform:none}}
.rq-step h2{font-size:clamp(26px,2.8vw,40px);outline:none}
.rq-step h3{font-weight:600;letter-spacing:-.025em;font-size:19px;color:var(--navy-900)}
.rq-lede{color:var(--graphite-600);max-width:52ch;margin-top:-6px}
.rq-cols{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1fr);gap:clamp(24px,3.6vw,56px);align-items:start}
.rq-cols.is-wide{grid-template-columns:minmax(0,1.1fr) minmax(0,.9fr)}
.rq-col,.rq-narrow{display:grid;gap:18px;grid-template-columns:minmax(0,1fr);align-content:start}
.rq-narrow{max-width:640px}
.rq-visual{min-width:0;display:grid;gap:14px}
.rq-link{justify-self:start;font-size:14px;color:var(--navy-800);text-decoration:underline;text-underline-offset:3px;min-height:32px;cursor:pointer}
.rq-fine{font-size:12.5px;line-height:1.5;color:var(--graphite-500)}

/* appliance tiles */
.rq-tiles{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px}
.rq-tile{position:relative;display:grid;grid-template-rows:auto 1fr;text-align:left;border-radius:16px;overflow:hidden;background:var(--paper);box-shadow:inset 0 0 0 1px var(--line);transition:box-shadow .3s,transform .5s var(--ease)}
.rq-tile:hover{transform:translateY(-3px);box-shadow:inset 0 0 0 1px rgba(253,153,2,.8),0 30px 50px -36px rgba(11,19,48,.5)}
.rq-tile[aria-checked="true"]{box-shadow:inset 0 0 0 2px var(--amber)}
.rq-tile-art{display:block;aspect-ratio:5/4;overflow:hidden;background:var(--sky)}
.rq-tile-art img{width:100%;height:100%;object-fit:cover;transition:transform .9s var(--ease)}
.rq-tile:hover .rq-tile-art img{transform:scale(1.07)}
.rq-tile b{display:block;padding:13px 44px 15px 16px;font-weight:600;letter-spacing:-.02em;font-size:16.5px;color:var(--navy-900)}
.rq-tile.is-plain{grid-template-rows:1fr;align-items:center;min-height:64px;grid-column:span 2}
.rq-tile i{position:absolute;right:12px;bottom:12px;width:24px;height:24px;border-radius:50%;display:grid;place-items:center;background:var(--amber);color:#1A1000;transform:scale(0);transition:transform .4s var(--ease)}
.rq-tile i svg{width:14px;height:14px}
.rq-tile[aria-checked="true"] i{transform:none}

/* "your refrigerator is selected", then the ZIP code */
.rq-picked{display:grid;gap:14px;justify-items:start}
.rq-picked-art,.rq-stage,.rq-tagview,.rq-shot-frame{position:relative;overflow:hidden;width:100%;aspect-ratio:5/4;border-radius:16px;background:var(--sky);box-shadow:inset 0 0 0 1px rgba(11,19,48,.07)}
.rq-picked-art img,.rq-stage img{position:absolute;inset:0;width:100%;height:100%;object-fit:cover}
.rq-picked-art::after{content:"";position:absolute;inset:0;border-radius:16px;box-shadow:inset 0 0 0 2px var(--amber);opacity:0;animation:rq-ring 1.1s .25s var(--ease) both}
@keyframes rq-ring{0%{opacity:0;transform:scale(1.04)}40%{opacity:1}100%{opacity:1;transform:none}}
.rq-picked-on{opacity:0;animation:rq-fade .9s .55s var(--ease) both}
@keyframes rq-fade{to{opacity:1}}
.rq-picked.is-plain .rq-picked-art{display:none}
.rq-picked-tag{display:inline-flex;align-items:center;gap:10px;padding:8px 18px 8px 8px;border-radius:999px;background:var(--navy-900);color:#fff;font-size:15px;animation:rq-in .5s .35s var(--ease) both}
.rq-picked-tag b{font-weight:600}
.rq-tick{width:28px;height:28px;border-radius:50%;display:grid;place-items:center;background:var(--amber);color:#1A1000;animation:rq-pop .5s .55s var(--ease) both}
.rq-tick svg{width:16px;height:16px;stroke-dasharray:18;stroke-dashoffset:18;animation:rq-draw .45s .85s ease-out forwards}
@keyframes rq-draw{to{stroke-dashoffset:0}}
@keyframes rq-pop{from{transform:scale(.4);opacity:0}to{transform:none;opacity:1}}
.rq-zipcol{align-self:center}
.rq-zipcol h2{animation:rq-in .6s .15s var(--ease) both}
.rq-reveal{display:grid;gap:14px;animation:rq-in .6s .95s var(--ease) both}
.rq-reveal .rq-lede{margin-top:0;font-size:18px;color:var(--graphite)}
.rq-zip{position:relative;max-width:300px;padding:5px;border-radius:999px;background:var(--paper);border:1px solid var(--line-2);display:flex;gap:8px;align-items:center;transition:border-color .25s,box-shadow .25s}
.rq-zip:focus-within{border-color:var(--navy-800);box-shadow:0 0 0 4px rgba(16,38,86,.1)}
.rq-zip.is-yes{border-color:#2E7D4F;box-shadow:0 0 0 4px rgba(46,125,79,.12)}
.rq-zip input{flex:1;min-width:0;width:100%;height:56px;padding:0 22px;border:0;background:none;font:inherit;font-size:24px;font-weight:500;letter-spacing:.14em;font-variant-numeric:tabular-nums;color:var(--graphite)}
.rq-zip input:focus{outline:none}
.rq-zip input::placeholder{color:var(--line-2);font-weight:400}
.rq-zip-mark{flex:none;width:40px;height:40px;margin-right:8px;border-radius:50%;display:grid;place-items:center;background:#2E7D4F;color:#fff;transform:scale(0);transition:transform .45s var(--ease)}
.rq-zip-mark svg{width:20px;height:20px}
.rq-zip.is-yes .rq-zip-mark{transform:none}
.rq-zip-result{min-height:52px;font-size:15.5px;line-height:1.5;color:var(--graphite-600)}
.rq-zip-result b{color:var(--graphite);font-weight:600}
.rq-zip-result.is-yes{padding:14px 18px;border-radius:14px;background:#EEF7F0;color:#1F5D3B;animation:rq-in .4s var(--ease) both}
.rq-zip-result.is-yes b{color:#174A2E}
.rq-zip-result.is-maybe{padding:14px 18px;border-radius:14px;background:#FFF4E0;color:#6B4200}

/* what is wrong */
.rq-chips{display:flex;flex-wrap:wrap;gap:8px}
.rq-chip{height:46px;padding:0 20px;font-size:15px}
.rq-chip[aria-pressed="true"]{background:var(--navy-900);color:#fff;box-shadow:inset 0 0 0 1px var(--navy-900)}
.rq-q{font-size:12px;font-weight:500;letter-spacing:.14em;text-transform:uppercase;color:var(--graphite-500)}
.rq-q i,.field span i,.rq-check i{font-style:normal;letter-spacing:.04em;text-transform:none;font-weight:400;color:var(--graphite-500);opacity:.8}
.rq-ask{display:grid;gap:10px}
.seg{display:flex;flex-wrap:wrap;gap:8px}
.seg label{position:relative;cursor:pointer}
.seg input{position:absolute;opacity:0;inset:0;width:100%;height:100%;cursor:pointer}
.seg span{display:inline-flex;align-items:center;min-height:46px;padding:0 20px;border-radius:999px;background:#fff;box-shadow:inset 0 0 0 1px var(--line-2);font-size:15px;transition:background-color .25s,color .25s,box-shadow .25s}
.seg input:checked+span{background:var(--navy-900);color:#fff;box-shadow:inset 0 0 0 1px var(--navy-900)}
.seg input:focus-visible+span{outline:2px solid var(--amber);outline-offset:3px}

/* the label: where to look */
.rq-guide{display:grid;gap:14px}
.rq-tagpan{position:absolute;inset:0;--s:1;--tx:0%;--ty:0%;transform:scale(var(--s)) translate(var(--tx),var(--ty));transition:transform 1.3s var(--ease)}
.rq-tagpan>img{position:absolute;inset:0;width:100%;height:100%;object-fit:cover}
.rq-tagpan>div{position:absolute;inset:0}
.rq-spot{position:absolute;width:44px;height:44px;margin:-22px 0 0 -22px;border-radius:50%;display:grid;place-items:center;scale:calc(1/var(--s))}
.rq-spot i{position:relative;width:24px;height:24px;border-radius:50%;display:grid;place-items:center;background:#fff;color:var(--navy-900);font-style:normal;font-size:11px;font-weight:600;box-shadow:0 0 0 1px rgba(11,19,48,.3),0 6px 14px rgba(11,19,48,.3);transition:background-color .3s,transform .4s var(--ease)}
.rq-spot.is-on i{background:var(--amber);transform:scale(1.2)}
.rq-spot.is-on::before,.rq-spot.is-on::after{content:"";position:absolute;inset:2px;border-radius:50%;background:rgba(253,153,2,.4);animation:rq-pulse 2.2s ease-out infinite}
.rq-spot.is-on::after{animation-delay:1.1s}
@keyframes rq-pulse{from{transform:scale(.6);opacity:1}to{transform:scale(1.9);opacity:0}}
.rq-tagcap{position:absolute;left:12px;bottom:12px;max-width:calc(100% - 24px);padding:8px 14px;border-radius:999px;background:rgba(11,19,48,.86);color:#fff;font-size:13.5px;font-weight:500;line-height:1.3;opacity:0;transform:translateY(6px);transition:opacity .4s,transform .5s var(--ease)}
.rq-tagcap.is-on{opacity:1;transform:none}
/* the label: what to photograph. A camera frame closes around an example sticker, then the shutter fires. */
.rq-snap{position:absolute;inset:0;display:grid;place-items:center;opacity:0;transition:opacity .45s;pointer-events:none;background:rgba(11,19,48,.34)}
.rq-tagview.is-snap .rq-snap{opacity:1}
.rq-snap-label{position:relative;display:grid;grid-template-columns:auto 1fr;gap:6px 10px;align-items:center;width:46%;padding:12px 14px;border-radius:5px;background:#F6F6F2;box-shadow:0 10px 30px rgba(0,0,0,.35);transform:scale(.7);opacity:0;transition:transform .7s .15s var(--ease),opacity .4s .15s}
.rq-snap-label i{font-style:normal;font-size:8.5px;font-weight:600;letter-spacing:.14em;text-transform:uppercase;color:#4B5160}
.rq-snap-label b{height:7px;border-radius:2px;background:#1C2130}
.rq-snap-label b:nth-of-type(2){width:78%}
.rq-snap-label em{grid-column:1/-1;height:16px;margin-top:2px;border-radius:2px;background:repeating-linear-gradient(90deg,#14171F 0 2px,transparent 2px 5px,#14171F 5px 6px,transparent 6px 10px,#14171F 10px 13px,transparent 13px 15px)}
.rq-tagview.is-snap .rq-snap-label{transform:none;opacity:1}
.rq-corners{position:absolute;left:50%;top:50%;width:62%;aspect-ratio:8/5;transform:translate(-50%,-50%) scale(1.5);opacity:0;transition:transform .9s .3s var(--ease),opacity .4s .3s}
.rq-corners i{position:absolute;width:22px;height:22px;border:3px solid #fff;border-radius:3px}
.rq-corners i:nth-child(1){left:0;top:0;border-right:0;border-bottom:0}
.rq-corners i:nth-child(2){right:0;top:0;border-left:0;border-bottom:0}
.rq-corners i:nth-child(3){left:0;bottom:0;border-right:0;border-top:0}
.rq-corners i:nth-child(4){right:0;bottom:0;border-left:0;border-top:0}
.rq-tagview.is-snap .rq-corners{transform:translate(-50%,-50%);opacity:1}
.rq-snap-flash{position:absolute;inset:0;background:#fff;opacity:0}
.rq-tagview.is-snap .rq-snap-flash{animation:rq-flash .5s 1.9s ease-out}
@keyframes rq-flash{0%{opacity:0}18%{opacity:.9}100%{opacity:0}}
.rq-snap-btn{position:absolute;right:14px;top:50%;width:42px;height:42px;margin-top:-21px;border-radius:50%;background:#fff;box-shadow:0 0 0 3px rgba(11,19,48,.5),0 0 0 6px #fff;opacity:0;transition:opacity .4s .5s}
.rq-tagview.is-snap .rq-snap-btn{opacity:1;animation:rq-press .5s 1.7s ease-in-out}
@keyframes rq-press{50%{transform:scale(.82)}}
.rq-locs{display:grid;gap:6px}
.rq-locs button{display:flex;gap:12px;align-items:flex-start;width:100%;text-align:left;padding:12px 14px;border-radius:12px;box-shadow:inset 0 0 0 1px var(--line);transition:background-color .25s,box-shadow .25s}
.rq-locs button:hover{background:var(--paper)}
.rq-locs button[aria-pressed="true"]{background:var(--paper);box-shadow:inset 0 0 0 1px var(--amber)}
.rq-locs i{flex:none;width:22px;height:22px;border-radius:50%;display:grid;place-items:center;background:var(--bone);font-style:normal;font-size:11px;font-weight:600;margin-top:1px}
.rq-locs button[aria-pressed="true"] i{background:var(--amber)}
.rq-locs span{font-size:14px;line-height:1.45;color:var(--graphite-600)}
.rq-locs b{display:block;font-weight:600;font-size:15px;color:var(--navy-900)}
.rq-two{display:grid;gap:12px}
.rq-two li{display:flex;gap:14px;align-items:flex-start;font-size:15px;line-height:1.5;color:var(--graphite-600)}
.rq-two i{flex:none;width:30px;height:30px;border-radius:50%;display:grid;place-items:center;background:var(--navy-900);color:#fff;font-style:normal;font-size:13px;font-weight:600}
.rq-two b{display:block;font-weight:600;font-size:16.5px;letter-spacing:-.02em;color:var(--navy-900)}
.rq-tagtools{display:flex;flex-wrap:wrap;gap:10px;align-items:center}
.rq-file{cursor:pointer}
.rq-status{padding:14px 18px;border-radius:14px;background:#FFF4E0;color:#6B4200;font-size:15px;line-height:1.5}
.rq-idfields{display:grid;gap:16px;animation:rq-in .5s var(--ease) both}
.rq-brandrow{display:flex;gap:14px}
.rq-brandrow>*{flex:1;min-width:0}
.field.is-filling input,.field.is-filling select{border-color:var(--amber);background:#FFF8EA;box-shadow:0 0 0 4px rgba(253,153,2,.2)}
.field.is-filling span{color:var(--amber-ink)}
/* the label: the customer's photo being read */
.rq-shot{display:grid;gap:10px;animation:rq-in .5s var(--ease) both}
.rq-shot-frame{background:#0B1330}
.rq-shot-frame img{position:absolute;inset:0;width:100%;height:100%;object-fit:contain}
.rq-shot .rq-corners{width:86%;aspect-ratio:auto;height:80%;transform:translate(-50%,-50%);opacity:.9;transition:opacity .5s}
.rq-shot .rq-corners i{border-color:var(--amber)}
.rq-scan{position:absolute;left:5%;right:5%;top:8%;height:22%;border-radius:8px;background:linear-gradient(180deg,rgba(253,153,2,0),rgba(253,153,2,.38));border-bottom:2px solid var(--amber);box-shadow:0 12px 30px rgba(253,153,2,.5);opacity:0}
.rq-shot[data-state="reading"] .rq-scan{opacity:1;animation:rq-scan 1.5s ease-in-out infinite alternate}
@keyframes rq-scan{from{transform:translateY(-60%)}to{transform:translateY(300%)}}
.rq-shot[data-state="reading"] img{animation:rq-dim 1.5s ease-in-out infinite alternate}
@keyframes rq-dim{from{filter:brightness(.82)}to{filter:brightness(1.05)}}
.rq-shot-mark{position:absolute;left:50%;top:50%;width:76px;height:76px;margin:-38px 0 0 -38px;border-radius:50%;display:grid;place-items:center;background:#2E7D4F;color:#fff;transform:scale(0);box-shadow:0 0 0 0 rgba(46,125,79,.6)}
.rq-shot-mark svg{width:38px;height:38px;stroke-dasharray:18;stroke-dashoffset:18}
.rq-shot[data-state="done"] .rq-shot-mark{animation:rq-donepop 1.9s var(--ease) both}
.rq-shot[data-state="done"] .rq-shot-mark svg{animation:rq-draw .45s .3s ease-out forwards}
.rq-shot[data-state="done"] .rq-corners{opacity:0}
@keyframes rq-donepop{0%{transform:scale(0)}22%{transform:scale(1.12);box-shadow:0 0 0 0 rgba(46,125,79,.6)}34%{transform:scale(1)}70%{transform:scale(1);opacity:1;box-shadow:0 0 0 34px rgba(46,125,79,0)}100%{transform:scale(.4) translate(250%,-250%);opacity:0;box-shadow:0 0 0 34px rgba(46,125,79,0)}}

/* who the request is for */
.rq-kinds{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px}
.rq-kind{display:flex;align-items:center;gap:16px;text-align:left;padding:20px;border-radius:16px;background:var(--paper);box-shadow:inset 0 0 0 1px var(--line);transition:box-shadow .3s,transform .5s var(--ease),background-color .3s}
.rq-kind:hover{transform:translateY(-3px);background:#fff;box-shadow:inset 0 0 0 1px rgba(253,153,2,.8),0 30px 50px -36px rgba(11,19,48,.5)}
.rq-kind[aria-checked="true"]{box-shadow:inset 0 0 0 2px var(--amber);background:#fff}
.rq-kind-ico{flex:none;width:52px;height:52px;border-radius:14px;display:grid;place-items:center;background:var(--navy-900);color:#fff}
.rq-kind-ico svg{width:26px;height:26px}
.rq-kind>span:nth-child(2){flex:1;min-width:0;display:grid;gap:3px}
.rq-kind b{font-weight:600;letter-spacing:-.02em;font-size:18px;color:var(--navy-900)}
.rq-kind small{font-size:14px;line-height:1.4;color:var(--graphite-600)}
.rq-kind>svg{flex:none;width:18px;height:18px;color:var(--graphite-500);transition:transform .35s var(--ease)}
.rq-kind:hover>svg{transform:translateX(4px)}

/* details */
.field span i{margin-left:6px}
.field select{appearance:none;background-image:linear-gradient(45deg,transparent 50%,var(--graphite-500) 50%),linear-gradient(135deg,var(--graphite-500) 50%,transparent 50%);background-position:calc(100% - 22px) 55%,calc(100% - 16px) 55%;background-size:6px 6px;background-repeat:no-repeat;padding-right:44px}
.field.is-bad select{border-color:#B3261E;box-shadow:0 0 0 4px rgba(179,38,30,.1)}
.rq .field textarea{min-height:0}
.field-row.is-4{grid-template-columns:minmax(0,.9fr) minmax(0,1.3fr) minmax(0,.6fr) minmax(0,.9fr)}
.rq-check{position:relative;display:flex;gap:12px;align-items:flex-start;cursor:pointer;font-size:15px;line-height:1.5;color:var(--graphite)}
.rq-check input{position:absolute;opacity:0;width:24px;height:24px;margin:0;cursor:pointer}
.rq-check>span{flex:none;width:24px;height:24px;border-radius:7px;display:grid;place-items:center;background:#fff;box-shadow:inset 0 0 0 1px var(--line-2);color:transparent;transition:background-color .2s,box-shadow .2s,color .2s}
.rq-check>span svg{width:15px;height:15px}
.rq-check input:checked+span{background:var(--navy-900);box-shadow:none;color:#fff}
.rq-check input:focus-visible+span{outline:2px solid var(--amber);outline-offset:3px}
.rq-check em{font-style:normal;min-width:0}
.rq-check em b{font-weight:600;color:var(--navy-900)}
.rq-check em small{display:block;margin-top:4px;font-size:13px;line-height:1.5;color:var(--graphite-600)}
.rq-check.is-bad>span{box-shadow:inset 0 0 0 2px #B3261E}
.rq-callout{display:flex;gap:12px;padding:16px 18px;border-radius:14px;background:var(--paper);box-shadow:inset 0 0 0 1px var(--line);font-size:14.5px;line-height:1.5;color:var(--graphite-600)}
.rq-callout svg{flex:none;width:20px;height:20px;margin-top:1px;color:var(--amber-ink)}
.rq-sub{display:grid;gap:14px;padding-top:18px;border-top:1px solid var(--line-2)}
.rq-subfields{display:grid;gap:16px}
.rq-hp{position:absolute;left:-9999px;width:1px;height:1px;overflow:hidden}

/* review */
.rq-reviewlist dd{font-size:16.5px}
.rq-terms{position:sticky;top:96px;display:grid;gap:14px;padding:clamp(20px,2.4vw,30px);border-radius:16px;background:var(--paper);box-shadow:inset 0 0 0 1px var(--line)}
.rq-terms>p{font-size:14px;line-height:1.55;color:var(--graphite-600)}
.rq-terms .rq-check{padding-top:14px;border-top:1px solid var(--line-2)}
.rq-paybox{display:grid;gap:18px;padding:24px;border-radius:16px;background:var(--paper);box-shadow:inset 0 0 0 1px var(--line);font-size:14.5px;line-height:1.5;color:var(--graphite-600)}
.rq-paybox b{color:var(--navy-900)}
.rq-paybox-lines{display:grid;grid-template-columns:1fr 1fr;gap:10px}
.rq-paybox-lines i{height:50px;border-radius:12px;background:#fff;box-shadow:inset 0 0 0 1px var(--line-2)}
.rq-paybox-lines i:first-child{grid-column:1/-1}
.rq-paybox.is-live{padding:6px;background:#fff;min-height:220px}
.rq-payload{padding:22px;text-align:center}
.rq-paydue{display:flex;justify-content:space-between;gap:16px;align-items:baseline;margin:0 0 14px;padding:14px 18px;border-radius:14px;background:var(--paper);box-shadow:inset 0 0 0 1px var(--line);font-size:15px;color:var(--graphite-600)}
.rq-paydue b{font-size:19px;color:var(--navy-900)}
.rq-paycheck{margin-top:14px;font-size:14px;color:var(--graphite-600)}
.rq-paycheck button{background:none;border:0;padding:0;font:inherit;font-weight:600;color:var(--navy-900);text-decoration:underline;cursor:pointer}
.rq-policy{font-size:14px;line-height:1.55;color:var(--graphite-600)}
.rq-policy summary{cursor:pointer;font-weight:600;color:var(--navy-900)}
.rq-policy p{margin-top:8px}
.rq-payterms{display:grid;gap:12px;padding-top:14px;border-top:1px solid var(--line-2);font-size:14px;line-height:1.55;color:var(--graphite-600)}
.rq-payterms h3{font-size:15px}
.rq-pre{white-space:pre-line;max-height:220px;overflow:auto}

/* footer buttons */
.rq-nav{display:flex;align-items:center;gap:12px;padding:18px clamp(22px,3.4vw,48px);border-top:1px solid var(--line);position:sticky;bottom:0;background:rgba(255,255,255,.94);-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px);border-radius:0 0 var(--radius-l) var(--radius-l);z-index:2}
.rq-err{flex:1;min-width:0;text-align:right;font-size:14px;line-height:1.4;color:#B3261E}
.rq-nav [data-rq-next]{margin-left:auto}
.rq-nav button[disabled]{opacity:.6;cursor:default}
.rq-help{margin-top:22px;text-align:center;font-size:14.5px;color:var(--graphite-600)}

/* request received */
.rq-done{justify-items:center;text-align:center;padding-block:clamp(40px,6vw,88px);outline:none}
.rq-done .rq-lede{margin-top:0}
.rq-done-mark{width:72px;height:72px;border-radius:50%;display:grid;place-items:center;background:var(--amber);color:#1A1000;animation:rq-pop .7s var(--ease) both}
.rq-done-mark svg{width:34px;height:34px}
.rq-ref{max-width:56ch;padding:14px 20px;border-radius:14px;background:var(--paper);box-shadow:inset 0 0 0 1px var(--line);font-size:14.5px;line-height:1.5;color:var(--graphite-600)}
.rq-ref b{color:var(--navy-900)}
.rq-next{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:14px;width:100%;margin-block:10px;text-align:left;counter-reset:rqn}
.rq-next li{counter-increment:rqn;display:grid;gap:6px;align-content:start;padding-top:18px;border-top:2px solid var(--amber)}
.rq-next li::before{content:counter(rqn,decimal-leading-zero);font-size:13px;font-weight:600;color:var(--amber-ink)}
.rq-next b{font-weight:600;letter-spacing:-.02em;font-size:17px;color:var(--navy-900)}
.rq-next span{font-size:14.5px;line-height:1.5;color:var(--graphite-600)}
.rq.is-done .rq-side,.rq.is-done .rq-prog{display:none}
.rq.is-done .rq-work{grid-template-columns:minmax(0,1fr);max-width:980px;margin-inline:auto}
::view-transition-old(rq-appliance),::view-transition-new(rq-appliance){animation-duration:.7s;animation-timing-function:cubic-bezier(.22,1,.36,1)}

/* in the preview the homepage carries the form and swaps to it in place */
body.is-requesting #main{display:none}

@media (max-width:1100px){
  .rq-work{grid-template-columns:minmax(0,1fr)}
  .rq-side{position:static;order:2}
}
@media (max-width:860px){
  .rq-cols,.rq-cols.is-wide{grid-template-columns:minmax(0,1fr)}
  .rq-terms{position:static}
  .rq-tiles{grid-template-columns:repeat(2,minmax(0,1fr))}
  .rq-tile.is-plain{grid-column:span 1}
  .rq-next{grid-template-columns:minmax(0,1fr)}
  .rq-step{min-height:0}
  .rq-picked{grid-template-columns:96px minmax(0,1fr);align-items:center;gap:6px 14px}
  .rq-picked-art{grid-row:span 2;border-radius:12px}
  .rq-picked-art::after{border-radius:12px}
  .rq-picked-tag{align-self:end}
  .rq-picked .rq-link{align-self:start}
  .rq-zip{max-width:none}
  /* the label screen on a phone: title, picture, camera button, then the list of places to look */
  [data-step="tag"] .rq-cols{gap:16px}
  [data-step="tag"] .rq-col,[data-step="tag"] .rq-visual:not([hidden]),[data-step="tag"] .rq-guide:not([hidden]){display:contents}
  [data-step="tag"] h2{order:1}
  [data-step="tag"] [data-rq-taglede]{order:2;margin-top:0}
  [data-step="tag"] .rq-tagview,[data-step="tag"] .rq-shot{order:3}
  [data-step="tag"] .rq-tagtools{order:4}
  [data-step="tag"] .rq-status{order:5}
  [data-step="tag"] .rq-idfields{order:6}
  [data-step="tag"] .rq-more{order:7}
  [data-step="tag"] .rq-locs{order:8}
  [data-step="tag"] .rq-guide>.rq-fine{order:9}
  .rq-two{display:none}
}
@media (max-width:640px){
  .rq-kinds{grid-template-columns:minmax(0,1fr)}
  .rq-kind{padding:16px}
  .field-row.is-4{grid-template-columns:minmax(0,1fr) minmax(0,1fr)}
  .field-row.is-4>:nth-child(2){grid-column:1/-1;order:-1}
}
@media (max-width:560px){
  .rq{padding-top:calc(env(safe-area-inset-top,0px) + 96px)}
  .rq-head{gap:18px}
  .rq-prog{width:100%}
  .rq-prog p span{display:none}
  .rq-work{margin-inline:calc(var(--g)*-1 + 8px)}
  .rq-main{border-radius:18px}
  .rq-nav{padding:12px 14px calc(12px + env(safe-area-inset-bottom,0px));flex-wrap:wrap;border-radius:0 0 18px 18px}
  .rq-err{order:-1;flex:1 1 100%;text-align:left}
  .rq-err:empty{display:none}
  .rq-nav .btn{height:52px;padding:0 20px}
  .rq-nav [data-rq-next]{flex:1}
  .rq-tile b{font-size:15px;padding:11px 36px 13px 12px}
  .rq-side{margin-inline:8px}
  .rq-tagtools .btn{flex:1 1 100%}
}
@media (prefers-reduced-motion:reduce){
  .rq-step,.rq-reveal,.rq-zipcol h2,.rq-picked-tag,.rq-tick,.rq-picked-on,.rq-idfields,.rq-shot{animation:none;opacity:1}
  .rq-tick svg,.rq-shot-mark svg{stroke-dashoffset:0;animation:none}
  .rq-picked-art::after{animation:none;opacity:1}
  .rq-tagpan{transition:none}
  .rq-shot[data-state="reading"] .rq-scan,.rq-shot[data-state="reading"] img{animation:none}
  .rq-shot[data-state="done"] .rq-shot-mark{animation:none;transform:none;opacity:0}
}

/* adding another appliance to the same request */
.rq-more{display:flex;flex-wrap:wrap;align-items:center;justify-content:space-between;gap:12px 18px;padding:16px 18px;border-radius:16px;background:#FFF8EA;box-shadow:inset 0 0 0 1px rgba(253,153,2,.45);animation:rq-in .5s var(--ease) both}
.rq-more[hidden]{display:none}
.rq-more p{flex:1 1 220px;font-size:14.5px;line-height:1.5;color:var(--graphite-600)}
.rq-more p b{display:block;font-weight:600;font-size:16px;letter-spacing:-.01em;color:var(--navy-900)}
.rq-more .btn{flex:0 0 auto;background:#fff}
.rq-reviewlist+.rq-more{margin-top:4px}
.rq-more+.rq-reviewlist,.rq-more[hidden]+.rq-reviewlist{margin-top:22px;padding-top:18px;border-top:1px solid var(--line-2)}
.rq-rowtools{display:inline-flex;gap:14px;margin-left:12px}
@media (max-width:640px){.rq-more .btn{flex:1 1 100%;height:52px}}
@media (prefers-reduced-motion:reduce){.rq-more{animation:none}}