Local people. Thoughtful repairs.
Good people.
Here to make it your Best Day.
Meet the people behind the repair. A family-owned appliance service team caring for homes across Richmond, Williamsburg and Central Virginia.
Owner & lead technician
Matthew Briggs
A familiar face and someone you can count on. Matthew has diagnosed and repaired thousands of appliances throughout Richmond, Williamsburg and the surrounding communities.
He takes time to understand the problem, explain the findings, and help you decide what makes sense for your appliance. Before leaving, he shares practical tips to help you get more from it.
Explore Matthew’s service historyThe care behind the repair
A little attention makes a big difference.
We want every customer to feel heard, informed, and respected. That starts with how we treat your home and carries through to the work we do.
Careful diagnosis.
We take the time to understand the symptoms and explain what we find, using modern diagnostic tools and manufacturer parts.
Clear, fair pricing.
You receive a written, flat-rate repair estimate before approving parts and labor, so you can make an informed choice.
Keep you informed.
Arrival notices and repair updates by phone and text help you know what’s happening and what comes next.
Repair with confidence
Helpful people.
Work we stand behind.
Our commitment continues beyond the visit. Best Day offers a one-year parts and labor repair warranty, with exclusions for filters, accessories, cleaning, and one-time drain clearing.
Ask about warranty coverage- Manufacturer parts for your appliance
- Written pricing before repair work
- Updates throughout the repair
- A local team you can reach
In our customers’ words
The people we help say it best.
Read experiences shared by homeowners across our communities.
Matthew did a great job diagnosing the problem that we were having with our washing machine. He is knowledgeable and professional. Highly recommend him.
Great experience from the beginning! Super flexible and responsive. Professional tech! Would recommend 100%!
Exceptional is the only way to describe the service I got from Best Day and Matthew. Fairly priced, very prompt, neat and clean they were an internet find and I had no prior experience with them. They will be my "go to" for any other repairs that might be needed, as the house …
Matthew fixed my dishwasher. Knowledgeable and courteous service.
Very pleased with prompt, professional servicing!
Matthew is always polite & willing to answer questions & give 'advice'. We definitely recommend using this service!
Right here in your community
From Richmond to Williamsburg.
Local appliance repair across Central Virginia. Explore our service areas and recent work near you.
Let’s make it a better day.
Tell us what’s happening with your appliance. We’ll help with the next step.