We serviced a
Whirlpool Refrigerator
Model WRF555SDFZ11
Near Williamsburg, VA 23185
Matthew
Job Details:
04/24/2025
Installed new damper and tested. Unit is working as designed
We serviced a
Whirlpool Dryer
Model WED4815EW1
Near Mechanicsville, VA 23116
Matthew
Job Details:
04/24/2025
Cx states dryer is not heating. Found defective heating element. Installed new heating element and tested the dryer. Everything is working as it should. ;Used 1 279838 (DRYER HEATING ELEMENT 240V 5400W NEW TYPE FLAT)
We serviced a
Whirlpool Washer
Model WTW4957PW0
Near Petersburg, VA 23805
Matthew
Job Details:
04/24/2025
Cx states washer is making growling noise and has to unplug to get it to stop. Found that the issue is related to the mother board. Getting Authorization for part as it is not in stock anywhere.Informed cx that they should here from American Home Shield once it goes through the parts research team
We serviced a
Samsung Range
Model NX60A6311SS
Near Richmond, VA 23224
Matthew
Job Details:
04/24/2025
The left knob of the stove is no working properly, Knob is defective. Informed CX that knobs are not covered under terms and conditions. Sent CX part number for replacement. DG94-04167L
We serviced a
Samsung Washer
Model WF53BB8700AV
Near Newport News, VA 23607
Matthew
Job Details:
04/24/2025
Cx states washer making noise. Found issue with washer shaking, recommended replacing unit as parts are not available.
We serviced a
Frigidaire Refrigerator
Model LFSS2612TF0
Near Williamsburg, VA 23185
Matthew
Job Details:
04/24/2025
Cx states that the refrigerator is Making a growling noise on the ice maker side. Cx states ice maker was making noise but stopped after shutting it off. Hasn't harvested since turning it on. Recommend replacing ice maker assembly ;Ordering 1 241798231 (ICE MAKER)
We serviced a
Kitchenaid Dishwasher
Model KDTM604KBS0
Near Williamsburg, VA 23185
Matthew
Job Details:
04/24/2025
Cleaned Refrigerator, Second Refrigerator, and Deep Freezer. Recalibrated temperature on double wall ovens by -20°F on upper and lower as test found they were both overheating. CX states dishwasher makes noise during wash. Found noise is coming from drain pump and the part is likely going bad. ;Ordering 1 W11412291 (PUMP-DRAIN)
We serviced a
Electrolux Washer
Model EFLS527UIW1
Near Williamsburg, VA 23188
Matthew
Job Details:
04/24/2025
Cx states washer door latch broke off. Found other half of metal catch/strike in door lock switch. Tested unit and the lock would not disengage Found issue with Lock not disengaging. Will need lock to complete repair. ;Ordering 1 5304514774 (DOOR LOCK)
We serviced a
Whirlpool Washer
Model LSQ9010PW0
Near Williamsburg, VA 23188
Matthew
Job Details:
04/24/2025
Cx states washer is making noise. Found issue related to transmission/basket. CX opting for replacement
We serviced a
GE Refrigerator
Model PSE25KSHBHSS
Near Williamsburg, VA 23188
Matthew
Job Details:
04/23/2025
Found issue was related to icemaker bin being in the way of door. Readjusted bin and door closed as designed.
We serviced a
GE Refrigerator
Model PSE25KSHBHSS
Near Williamsburg, VA 23188
Matthew
Job Details:
04/23/2025
Found issue was related to icemaker bin being in the way of door. Readjusted bin and door closed as designed.
We serviced a
Whirlpool Dryer
Model WED8500ADC3
Near Williamsburg, VA 23188
Matthew
Job Details:
04/23/2025
Found issue related to pulley wheel. Customer agreed to replace pulley wheel and get interior cleaned out as well. ;Replaced pulley and cleaned interior. Tested and Unit is working as designed.
We serviced a
Whirlpool Dryer
Model WED8500ADC3
Near Williamsburg, VA 23188
Matthew
Job Details:
04/23/2025
Found issue related to pulley wheel. CX agreed to replace pulley wheel and get interior cleaned out as well. ;Replaced pulley and cleaned interior. Tested and Unit is working as designed.
We serviced a
Maytag Dryer
Model MEDE500VW1
Near Williamsburg, VA 23185
Matthew
Job Details:
04/21/2025
Found issue related to idler wheel. Replaced and tested. Everything checked ok. ;Used 1 W10837240 (IDLER) from stock
We serviced a
LG Washer/Dryer Combo
Model WKEX200HBA
Near Toano, VA 23168
Matthew
Job Details:
04/21/2025
Replaced vibration sensor. Appears last company did not actually replace the part. Tested unit and everything checked ok. ;Used 1 EBD48922821 (SENSOR ASSEMBLY)
We serviced a
Maytag Washer
Model MVW4505MW1
Near Sandston, VA 23150
Matthew
Job Details:
04/21/2025
UI was fine. Control replaced and unit returned to normal operation
We serviced a
Amana Washer
Model NTW4519JW2
Near Chester, VA 23831
Matthew
Job Details:
04/21/2025
Bad board, stuck in constant drain mode. Replaced Board and unit is back in working order.
We serviced a
GE Washer
Model GSW550SFN3WW
Near New Kent, VA 23124
Matthew
Job Details:
04/21/2025
Tested washer on rinse and spin and in diagnostic mode. Washer filled to correct level and drained fine with no leaks anywhere to be seen. Reattached dryer flex vent. Possible that cloth got caught in washer door causing seal to not meet door .
We serviced a
LG Microwave
Model MVEM1825F
Near Williamsburg, VA 23185
Matthew
Job Details:
04/21/2025
Bad Magnetron tube.
We serviced a
Kitchenaid Dishwasher
Model KUDI01FLSS2
Near Williamsburg, VA 23185
Matthew
Job Details:
04/21/2025
Left door string is broken. Replaced door string.
We serviced a
GE Washer
Model GTW465ASN2WW
Near Williamsburg, VA 23188
Matthew
Job Details:
04/21/2025
Washer needs new clutch and shifter.
We serviced a
Samsung Dryer
Model DV42H5000EW/A3
Near Williamsburg, VA 23185
Matthew
Job Details:
04/18/2025
Cleaned out dryer for annual protection plan maintenance & cleaning and everything checked out ok
We serviced a
General Electric Dishwasherq
Model PDT715SYN2FS
Near Williamsburg, VA 23185
Matthew
Job Details:
04/18/2025
Cx states dishwasher won't complete cycle. When starting makes a soft humming noise for a min and then shuts off. no clogs in filter. Giving Error #56 for failure to drain. Tried to manually force to drain but hummed for a min and stopped. Installed new drain pump and everything tested ok
We serviced a
Maytag Washer
Model MHW5630HW3
Near New Kent, VA 23124
Matthew
Job Details:
04/18/2025
Cx states washer is leaking from the front. Issue with the rubber gasket. Found washer fastener loop not on front bellow. Found fastener and reattached. Tested unit and everything is in working order
We serviced a
Midea Washer
Model MLV45N3BWW
Near Richmond, VA 23223
Matthew
Job Details:
04/18/2025
Cx states the lid is lock and having an error code. Found a lot of misuse and abuse. Service denied through warranty
We serviced a
Amana Washer
Model NTW4516FW3
Near Ettrick, VA 23803
Matthew
Job Details:
04/18/2025
Cx states washing machine is not coming on to wash it's just making noise like it's on a rinse cycle but it's not doin nothing. Found unit is Stuck in drain mode. Bad board. ;Ordering 1 W11170317 (CNTRL-ELEC)
We serviced a
GE Microwave
Model JNM1851DM2BB
Near Richmond, VA 23237
Matthew
Job Details:
04/18/2025
Unable to duplicate the problem. Cx states microwave not as powerful. Putting in for replacement as unit is 17 years old.
We serviced a
Whirlpool Washer
Model WFW5620HW0
Near Richmond, VA 23224
Matthew
Job Details:
04/18/2025
Installed all parts. All checked ok. Advised CX to switch softener product. ;Indicated usage for W11688994 (VALVE), W11688995 (VALVE), & W11524105 (DRAWER)
We serviced a
LG Refrigerator
Model LFXC22526S/04
Near Providence Forge, VA 23140
Matthew
Job Details:
04/16/2025
Cx says ice maker and water dispenser not working. Found Error code E CF. Bad condenser fan motor. Ordering replacement and returning. ;ordering 1 EAU65058502 (MOTOR ASSEMBLY,DC)
We serviced a
Whirlpool Washer
Model WTW4816FW2
Near Richmond, VA 23223
Matthew
Job Details:
04/16/2025
Installed new board and hose. Tested unit and everything checked ok. ;Used 1 W11170319 (CNTRL-ELEC) & 1 WP353244 (HOSE)
We serviced a
Maytag Washer
Model MVW5430MW
Near Richmond, VA 23231
Matthew
Job Details:
04/16/2025
Installed new gearcase and washplate. Tested and unit is working as designed. ;Used 1 W11449840 (GEARCASE) & W10902814 (WASHPLATE)
We serviced a
GE Dryer
Model GTD45EASJ2WS
Near Williamsburg, VA 23185
Matthew
Job Details:
04/16/2025
Found burner up wire going to heating element. Cx agreed to repair wire. Replaced wire. Tested unit and everything is working normally
We serviced a
GE Refrigerator
Model GFSF2KEYCBB
Near Williamsburg, VA 23185
Matthew
Job Details:
04/16/2025
Bad board, Customer opting for replacement.
We serviced a
Samsung Dryer
Model DV330AEW/XAA
Near Barhamsville, VA 23011
Matthew
Job Details:
04/16/2025
bad board recommend replacement.
We serviced a
Kitchenaid Dishwasher
Model KDTM404KPS0
Near Mechanicsville, VA 23111
Matthew
Job Details:
04/16/2025
Found issue is related to wash pump. Recommended replacement. Not cost effective
We serviced a
Frigidaire Refrigerator
Model FPRU19F8RFE
Near Williamsburg, VA 23188
Matthew
Job Details:
04/16/2025
Arrived and measured fridge temp. Read 39°F. Was 32°F last week. Checked power to compressor. No issues with electrical. Checked evaporator with thermal image. Confirmed freon leak. Recommended replacing unit. Not cost effective
We serviced a
Samsung Dryer
Model DV350AEP/XAA-01
Near Williamsburg, VA 23185
Matthew
Job Details:
04/16/2025
Found issue with heating element. Installed new heating element and all checked ok
We serviced a
LG Dryer
Model DLEX9000V
Near Williamsburg, VA 23185
Matthew
Job Details:
04/14/2025
Dryer drum making loud noise. - Found noise complaint is related to front and back bulkhead support wheels. Found wear all 4 wheels. Replaced and tested. All checked ok. ;Used 4 DC97-16782A (ROLLER WHEEL) from stock.
We serviced a
Samsung Washer
Model WF328AAW/XAA02
Near Charles City, VA 23030
Matthew
Job Details:
04/14/2025
not draining during the rinse cycle. - Found issue is related to drain pump. Checked drain filter for debris blocking pump and no debris were present. Cx agreed to replace drain pump. Replaced pump and tested unit afterwards and is now draining ok. ;Used 1 DC31-00054A (PUMP DRAIN) from stock
We serviced a
Frigidaire Washer/Dryer Combo
Model NOT AVAILABLE
Near Petersburg, VA 23803
Matthew
Job Details:
04/14/2025
washer not spinning clothes out and dryer turning on but not functioning after that. -Tested combo unit and found unit to be in good working order
We serviced a
Amana Washer
Model NTW4519JW2
Near Chester, VA 23831
Matthew
Job Details:
04/14/2025
Washing machine takes muliple attemps to start, not washing and not turning off, electrical plug has to be pulled in order for to stop. - Bad board, constant drain mode ;ordering 1 W11607637 (CNTRL-ELEC)
We serviced a
GE Range
Model JB645DKBBB
Near West Point, VA 23181
Matthew
Job Details:
04/14/2025
One burner is not working - Left front burner switch replaced, tested and all checked ok. ;Used 1 WB24X25013 (SWITCH-INF) from stock
We serviced a
GE Microwave
Model JVM3160RF2SS
Near Williamsburg, VA 23188
Matthew
Job Details:
04/14/2025
Calling in for replacement
We serviced a
Whirlpool Refrigerator
Model WRS321SDHW05
Near Williamsburg, VA 23185
Matthew
Job Details:
04/14/2025
ice maker not producing ice. - Found on off button on ice maker in off position.
We serviced a
ZLINE Range
Model RA30
Near Richmond, VA 23231
Matthew
Job Details:
04/12/2025
Oven heating very slowly, have to wait longer and have to turn up heat setting higher - Both heating elements in working order. Issue is related to thermostat. Ordering and returning to install ;Ordering 1 RA-111A (THERMOSTAT)
We serviced a
LG Washer
Model WM4370HKA
Near Colonial Heights, VA 23834
Matthew
Job Details:
04/12/2025
Arrived at location, customer states that washer panel beeps constantly at random times. Unable to duplicate issue on site. Issue is possibly related to water damage. UI panel might need to be replaced. Called in for authorization and was denied. Closing workorder.
We serviced a
Maytag Washer
Model MVW7232HW1
Near Petersburg, VA 23805
Matthew
Job Details:
04/12/2025
Not advancing through cycles. - Found issue with control board and panel. Communication error. Board and panel need to be replaced. Called AHS for autho. Autho denied. Repair not covered. Sent CX estimate for repairs. Recommend replacing
We serviced a
Whirlpool Washer
Model WTW7040DW0
Near Williamsburg, VA 23185
Matthew
Job Details:
04/12/2025
making pipes shake all over the place. Has had a plumber out. Water filling up in detergent tray. - Arrived and tested unit on hot and cold. Discovered that the hammering was frequently happening on hot side. Isolated hot side and tested again. Found that the valve was not opening on solenoid. Took valve off of washer and inspected filter. Found a significant amount of debris in both cold and hot side coming from the hot and cold hose. Recommended to CX that we replace hose and inlet valve. CX agreed and so we replaced both components. Tested unit afterwards and notice Hot side hammered three times. Tested it again with CX present. Hot side did not hammer after two full tests. ;Used 1 W11220230 (VALVE) & 1 WX14X10005 (2PK-POLYMER COATED 4'HOSES)
We serviced a
LG Washer
Model WT7600HKA
Near Williamsburg, VA 23185
Matthew
Job Details:
04/12/2025
leaking somewhere in the housing. Client tried flex seal but it is leaking still. -Found issue is related to hole in inlet valve solenoid. Replaced with new parts and tested. Unit is working as designed. ;Used 1 AJU75152601 (VALVE ASSEMBLY,INLET) from stock
We serviced a
GE Dishwasher
Model PDT715SYN2FS
Near Williamsburg, VA 23185
Matthew
Job Details:
04/12/2025
"won't complete cycle. When starting makes a soft humming noise for a min and then shuts off. no clogs in filter. Giving Error #56 for failure to drain. Tried to manually force to drain but hummed for a min and stopped. " -Found that the drain pump is not working. Ordering new pump and returning ;Ordering 1 WD19X25461 (DRAIN PUMP ASM)
We serviced a
Kenmore Refrigerator
Model 79571053014
Near Williamsburg, VA 23185
Matthew
Job Details:
04/12/2025
Installed drain heater probe kit and cleared ice debris. Unit is working as designed. Drain is cleared of ice and draining normally now.
We serviced a
Whirlpool Dishwasher
Model WDT750SAKZ
Near Glen Allen, VA 23060
Matthew
Job Details:
04/11/2025
"Dishwasher not working normal, control panel blinks, and then it doesn't light up, dishwasher makes more noise than it used to" - Arrived and noticed the UI display was not displaying any digits properly. No noticeable sounds were heard during inspection. ;Ordering 1 W11460962 (PANEL-UI)
We serviced a
Maytag Washer
Model MVW7230HW
Near Richmond, VA 23228
Matthew
Job Details:
04/11/2025
"I cant get the washer leveled, it tells me its unbalanced" - Found that it needed to be leveled. Leveled and it seems to have improved the basket position
We serviced a
Maytag Washer
Model MVWB835DW2
Near ,
Matthew
Job Details:
04/11/2025
Unable to remove rotor from transmission. Transmission and rotor are locked together. Non-repairable and needs to be replaced
We serviced a
GE Washer
Model GFW850SPN0RS
Near Richmond, VA 23223
Matthew
Job Details:
04/11/2025
Installed new water valve. tested and the squealing noise has subsided. ;Used 1 WH23X29553 (INLET-VALVE)
We serviced a
Frigidaire Professional Refrigerator
Model FPFU19F8RFE
Near Williamsburg, VA 23188
Matthew
Job Details:
04/11/2025
Cx states fresh food side is Freezing everything in the fridge. temp set to 41 degrees. Arrived at home and temp measured 32 degrees F. Possible issue with electrical. will need more time to further diagnose. RESCHEDULED
We serviced a
Sub-Zero Refrigerator
Model BI-36UFD/S/PH
Near Williamsburg, VA 23185
Matthew
Job Details:
04/11/2025
Cx states refrigerator is Leaking under the veggie drawer. Cx also states the bulbs need to be replaced. Installed light bulbs, found leak was associated with clogged defrost drain. Cleared and everything else checked ok. ;Used 4 7006999 (Light Bulb) from stock
We serviced a
GE Refrigerator
Model GDSS0KCXERSS
Near Newport News, VA 23608
Matthew
Job Details:
04/11/2025
Water has been leaking into the base of the freezer. Cleared defrost drain. All checked ok
We serviced a
GE Washer
Model GFW450SSM1WW
Near Williamsburg, VA 23185
Matthew
Job Details:
04/11/2025
Washer seems to be running water even when washer is not running. Client finding water under washer in the mornings. Found issue with inlet valves filling too slowly. Cx states washer is coming on and starting on its own. This would be an issue with Inlet valve not fully closing. Noticeable noise during spin. Basket bearings are going bad.
We serviced a
Whirlpool Washer
Model WTW8127LW
Near Henrico, VA 23231
Matthew
Job Details:
04/10/2025
Cx states there is Ticking sounds through cycle along with clothes are still soaked end of cycle. Tested unit with towels 2 times. Unit spun and drained towels out fine. Cx states there is clicking noise. Audible noise heard during slow spin. Noise has no effect on machine. Could not find any broken mechanical parts on machine. Found rust in tub from metal object. Debris is more than likely making clicking noise. Contacted Assurant support team and spoke with Byron. Instructed to close work order.
We serviced a
Amana Washer
Model NTW4519JW2
Near Richmond, VA 23223
Matthew
Job Details:
04/10/2025
Washer constantly draining even when nothing in it. Have to unplug to get it to stop and will continue to drain during wash cycle. Found issue with control board ordering a new one and coming back to install
We serviced a
Whirlpool Washer
Model WTW5057LW
Near Richmond, VA 23231
Matthew
Job Details:
04/10/2025
Cx states washer fills but does not wash. Found error code f8e1. Water pressure related. Found drain pump off of unit in the rear. Water was running out and most likely caused the issue. Tested and confirmed the washer no longer has any issues.
We serviced a
Samsung Dryer
Model DV328AEW/XAA
Near Charles City, VA 23030
Matthew
Job Details:
04/10/2025
Cx states dryer has screeching noise. Found issue was related to pulley wheel. Replaced from stock and everything is back to normal. Used 1 DC93-00634A (IDLER WHEEL)
We serviced a
Whirlpool Cooktop
Model RCC3024LB0
Near Hampton, VA 23669
Matthew
Job Details:
04/10/2025
installed new heating element. tested unit and everything is back in order. ;Used 1 W10823696 (ELMNT-SURF)
We serviced a
Samsung Refrigerator
Model RF28R7201SR/AA
Near Hampton, VA 23666
Matthew
Job Details:
04/10/2025
Installed new icemaker, tested and icemaker is operating as it should. ;Used 1 DA97-15217D (ASSY ICE MAKER;AW4,120V,FUSE 1EA)
We serviced a
Kenmore Refrigerator
Model 106.51773510
Near Williamsburg, VA 23188
Matthew
Job Details:
04/10/2025
Cx states that side by side refrigerator Freezer seems fine but refrigerator side is not cooling. had some noise on the right side last week that went away.Found issue with defrost thermistor in fresh food compartment. Kit will need to be ordered and replaced. ;ordering 1 W10316760 (THERMISTOR KIT)
We serviced a
GE Refrigerator
Model PYE22KSKFSS
Near Williamsburg, VA 23188
Matthew
Job Details:
04/08/2025
Cx states refrigerator is freezing bottom drawer food. Found issue was related to fan motor is Fridge compartment. Replaced and unit should return to normal ;Used 1 WR60X26866 (EVAP MOTOR) from stock
We serviced a
Whirlpool Washer
Model WTW8127LC1
Near Williamsburg, VA 23188
Matthew
Job Details:
04/08/2025
Tested unit thoroughly, could not find any leaks. Tested again with towels inside. Still could not find any leaks. Problem is possibly intermittent. Unable to duplicate issue. Found water was dripping down from top lid condensation. Possible cause
We serviced a
Whirlpool Washer
Model WTW4816FW2
Near Richmond, VA 23223
Matthew
Job Details:
04/08/2025
Found issue with unit over filling. Issue related to control or pressure hose. ;Ordering 1 W11170319 (CNTRL-ELEC) ;1 WP353244 (HOSE)
We serviced a
Whirlpool Washer
Model WFW5620HW0
Near Richmond, VA 23224
Matthew
Job Details:
04/08/2025
Cx states washer is not dispensing any softener. Tested on quick cycle. Confirmed that no softener was dispensed after end of cycle. Ordering 1 W11688994 (VALVE); 1 W11688995 (VALVE); 1 W11524105 (DRAWER)
We serviced a
Whirlpool Washer
Model WTW4816FW3
Near Richmond, VA 23224
Matthew
Job Details:
04/08/2025
Found issue with control board. Infested with roaches. Cx agreed to out of warranty repair. Replaced and everything checked ok ;Used 1 W11603810 (CONTROL BOARD) from stock
We serviced a
Whirlpool Washer`
Model WTW8127LC
Near Midlothian, VA 23112
Matthew
Job Details:
04/08/2025
Cx reports OOB error; washer prompts to remove clothes. Found F0E7 error, linked to Clean Washer mode with clothes present. Conducted tests and confirmed unit functions correctly. No actions required. Called support, talked to Julie, who advised closing work order and that they would notify customer with decision.
We serviced a
Bosch Refrigerator
Model B36CD50SNS/06
Near Midlothian, VA 23114
Matthew
Job Details:
04/08/2025
Installed new icemaker. Tested and unit is working as designed. ;Used 1 11036056 (ICE MAKER)
We serviced a
LG Washer
Model WT7400CW
Near Prince George, VA 23875
Matthew
Job Details:
04/08/2025
Installed new drain hose from tub to pump. Test it for leaks and everything checked okay ;Used 1 AEM75152901 (HOSE ASSEMBLY,DRAIN)
We serviced a
Samsung Washer
Model WA54M8750AV/A4
Near Petersburg, VA 23803
Matthew
Job Details:
04/08/2025
Installed new MEMS Sensor and wire harness. Tested unit and everything checked ok. ;Used 1 DC93-00278B (ASSY MODULE;MEMS SENSOR,WA8000J,3.3V, W) & 1 DC93-00664A (ASSY WIRE HARNESS-MAIN;AUTO,MID,Y,Y,Y,N,)
We serviced a
Whirlpool Range
Model WFE505W0HS0
Near Chester, VA 23836
Matthew
Job Details:
04/08/2025
installed both left and right front burners. tested and unit is working as designed. ;Used 1 WP3149400 (SWITCH-INF) & 1 WPW10434452 (SWITCH-INF)
We serviced a
Samsung Dryer
Model WF45R6300W/A3
Near Chesterfield, VA 23838
Matthew
Job Details:
04/08/2025
Tested unit with wet towel inside. Timer timed down like it should on sensing mode. Most likely cause of issue is clothes not loose enough to hit moisture sensor. Unit is working as designed.
We serviced a
Kitchenaid Dishwasher
Model KDTE104KPS
Near Midlothian, VA 23113
Matthew
Job Details:
04/08/2025
Cx states dishwasher will not start. Found that the water was off. Turned back on and everything checked ok.
We serviced a
General Electric Washer
Model PTW900BPT0RS
Near Quinton, VA 23141
Matthew
Job Details:
04/08/2025
Dispenser motor bad. Part NLA. Requesting AUTHO
We serviced a
Electrolux Refrigerator
Model LFFH21F7HWJ
Near New Kent, VA 23124
Matthew
Job Details:
04/08/2025
Cx states Popsicles are not staying frozen. Found freon leak in freezer. Recommended replacement.
We serviced a
GE Washer
Model GFW850SPN0RS
Near Richmond, VA 23223
Matthew
Job Details:
04/05/2025
Cx states washer is making squealing sound when filling. Issue is related to water valve sticking. Ordering replacement and returning to install. ;ordering 1 WH23X29553 (WATER VALVE)
We serviced a
Maytag Washer
Model MVW5430MW
Near Richmond, VA 23231
Matthew
Job Details:
04/05/2025
Noise is coming from gearcase. Need to replace gearcase and impeller as it will probably break during install. Ordering parts and informing cx when they arrive. ;Ordering 1 W11449840 (GEARCASE) & 1 W10902814 (WASHPLATE)
We serviced a
Maytag Washer
Model MVW5430MW
Near Richmond, VA 23231
Matthew
Job Details:
04/05/2025
Noise is coming from gearcase. Need to replace gearcase and impeller as it will probably break during install. Ordering parts and informing cx when they arrive. ;Ordering 1 W11449840 (GEARCASE) & 1 W10902814 (WASHPLATE)
We serviced a
Samsung Dishwasher
Model DW80R9950US/AA
Near Chesterfield, VA 23832
Matthew
Job Details:
04/05/2025
Found error code PC on Samsung Dishwasher. Related to diverter motor position sensing. Found issue with switch on motor. Diverter motor switch will need to be replaced. Ordered new part and later installed. ;Ordering 1 DD34-00006A (SWITCH-MICRO;AC125-250V,0.1A,60GF)
We serviced a
Washer Whirlpool
Model WTW4816FW3
Near Petersburg, VA 23803
Matthew
Job Details:
04/05/2025
Cx states that her whirlpool washer is making a sucking noise. Arrived and plugged unit in and instantly noticed the drain pump started running without cause. Washer was in emergency flood mode when there was no water in the unit. Board was faulty so we replaced it. Tested the unit afterwards and mode did not return. Unit is working as designed. ;Used 1 W11603810 (CONTROL BOARD) from stock
We serviced a
Frigidaire Dryer
Model FLCE7522AW4
Near Prince George, VA 23875
Matthew
Job Details:
04/05/2025
Found issue with vent installation. Shortened vent and reinstalled dryer. Tested and everything is working as designed.
We serviced a
Whirlpool Dryer
Model WED4815EW1
Near Charles City, VA 23030
Matthew
Job Details:
04/05/2025
Found debris stuck in drum glide. Removed and all checked ok
We serviced a
Whirlpool Dishwasher
Model WDT730HAMZ1
Near Williamsburg, VA 23185
Matthew
Job Details:
04/05/2025
Both appliances under manufacturer warranty. Referred to manufacturer for further repair work. Dishwasher UI panel is defective.
We serviced a
General Electric Washer
Model GTW460ASJ5WW
Near Yorktown, VA 23692
Matthew
Job Details:
04/05/2025
Inspected unit and noticed roaring sound during spin. Gearcase is likely going bad, bearings are worn. Agitator is also stripped. Recommend replacing washer. Not cost affective.
We serviced a
Frigidaire Range
Model FGGS3065PFA
Near Williamsburg, VA 23185
Matthew
Job Details:
04/03/2025
Inspected oven for leaks, found 1 bar during preheat and quickly dissipated. No reading found rest of operation. No leaks detected while oven was off. Recommend replacing ignitor as initial flame is delayed when preheating and possible that ignitor is worn out.
We serviced a
Whirlpool Range
Model WFE515S0ES1
Near Williamsburg, VA 23185
Matthew
Job Details:
04/03/2025
Replace both infinite switches. Tested and unit is working as designed
We serviced a
Whirlpool Oven
Model RS630PXK-1
Near Richmond, VA 23229
Matthew
Job Details:
04/03/2025
Found broken heating element. Replaced from stock and everything checked ok ;Used 1 WP308180 (ELMNT-BAKE) from stock
We serviced a
Whirlpool Oven
Model RS630PXK-1
Near Richmond, VA 23229
Matthew
Job Details:
04/03/2025
Found broken heating element. Replaced from stock and everything checked ok ;Used 1 WP308180 (ELMNT-BAKE) from stock
We serviced a
LG Washer
Model WT7400CW
Near Prince George, VA 23875
Matthew
Job Details:
04/03/2025
Found leak is coming from drain pump hose. Ordering parts and returning. ;Ordering 1 AEM75152901 (HOSE ASSEMBLY,DRAIN)
We serviced a
General Electric Refrigerator
Model GWE19JGLWFWW
Near Richmond, VA 23236
Matthew
Job Details:
04/02/2025
installed new board and inlet valve. tested water dispenser and everything is working as design. ;Used 1 WR57X30890 (ISOLATION VALVE AND JUMPER) & 1 WR55X46945 (BOARD T MAIN BF VS)
We serviced a
General Electric Refrigerator
Model PFE28KSKKSS
Near Chesterfield, VA 23838
Matthew
Job Details:
04/02/2025
Cx states issue with fresh food compartment not staying cold and lots of condensation. Found issue with fresh food fan. Replaced and everything checked ok. ;Used 1 WR60X26866 (EVAP MOTOR)
We serviced a
LG Dryer
Model DLE2701V
Near Petersburg, VA 23805
Matthew
Job Details:
04/02/2025
Customer reports dryer not heating. Diagnosed issue as thermostat and thermal fuse failure; both replaced. Customer also mentioned lint trap not sitting properly. Found lint buildup blocking the trap slot; cleaned interior and slot. Lint trap now fits securely. Tested dryer—heating is normal. ;Used 1 6931EL3001F (HI-LIMIT THERMOSTAT) & 1 6931EL3003D (THERMAL FUSE) from stock
We serviced a
Thermador Dishwasher
Model DWHD650JPR/93
Near Williamsburg, VA 23185
Matthew
Job Details:
04/02/2025
Dishwasher heat pump is likely faulty based on error code E09. Cx agreed to repair component. Cx signed up for Protection Plan. Picking up part from Tribles and returning. Installed new Pump and tested unit. Unit is working as designed. ;Used 1 00753351 (HEAT PUMP)
We serviced a
Whirlpool Refrigerator
Model WRF736SDAM13
Near Williamsburg, VA 23185
Matthew
Job Details:
04/02/2025
Replaced refrigerator board; tested in defrost mode 07. Heater activated, reading 200+°F on thermal image. Replaced infinite switch, resolved cycling issue with right front burner. ;Used 1 WPW10589838 (CNTRL-ELEC) , 1 WP3149400 (SWITCH-INF) & 1 0000 (Cleaner)
We serviced a
Whirlpool Range
Model WFE505W0HS0
Near Chester, VA 23836
Matthew
Job Details:
04/01/2025
Cx states oven has issue with 2 burners. Found issue is related to the left and right front burner switches. Ordering parts and returning. Cx paid for parts and diagnostic by check. ;Ordering 1 WP3149400 (SWITCH-INF) & 1 WPW10434452 (SWITCH-INF)