Recent Appliance Repairs

Customer complaint: one of the burners is burning unevenly and needs to be adjusted -3001. Initial visit (Oct 2) — Matthew B: All burners are too high and have a white flame. Regulator is faulty. Cx opting for replacement instead of repair.

Customer complaint: Does not spin dry clothes. Initial visit (Sep 25) — Matthew B: Bad control. Error code mismatch. Return visit (Oct 2) — Matthew B: Work performed Installed a new main electronic control board to resolve the appliance's operational issues. Because the control board serves as the central processing unit for all cycles, user inputs, and component power distribution, replacing a faulty board is necessary to restore complete system functionality. Assessment Following the installation, the appliance was thoroughly tested through its primary cycles. All functions, inputs, and safety controls responded correctly, confirming that the appliance is now operating fully within manufacturer specifications. Parts installed: Washer Control Board.

Customer complaint: button not functioning properly. Initial visit (Oct 2) — Matthew B: Panel is not making any noise and was not responsive. Unplugged unit and plugged back in and it is working but still no sound. Ordering new panel just in case.

Customer complaint: The burners on the hot plate part of the stove do not correspond to temperature. They just stay hot. Return visit (Oct 2) — Matthew B: ### Work performed The replacement switches were successfully installed in the appliance. ### Assessment Following the installation, a series of operational tests was conducted to verify the repair. The appliance was found to be fully functional, with all systems operating correctly and within normal manufacturer specifications.

Zephyr Vent Hood AK9434CS

Customer complaint: is not able to change the level of the fan and the light won't turn on -3001. Initial visit (Oct 2) — Matthew B: Right up button and gear symbol for light do not respond to touch. Touch display panel needs to be replaced.

LG Front-Load Washer WM3700HVA

Initial visit (Oct 2) — Matthew B: Washer front left leg needed to be lower. Washer was not level.

Customer complaint: water leaking. Initial visit (Oct 1) — Matthew B: Inspected unit and took off back panel. Evidence that there was water underneath inlet valve. Inlet valve is suspected to be the origin of the water leaked.

Customer complaint: The wash cycle selector dial will not select a wash cycle without many tries. At times we have to work the selector so many times we are on the verge of giving up. Also the wash completion signal does not operate. l that. Initial visit (Sep 24) — Matthew B: Appears dial contacts are messed up. Ordering replacement control. Return visit (Oct 1) — Matthew B: Wrong board sent. Ordering the correct part.

Customer complaint: Dryer is running intermittently. It was repaired in March for not producing any heat. The heating element was replaced then and seemed to be ok. It recently started failing again and now will turn on after sitting for a few days. Initial visit (Oct 1) — Matthew B: Reported concern The customer reported an issue with the appliance's user interface panel. Assessment Inspection of the unit revealed that the controls on the right side of the user interface panel are unresponsive to touch or input. This prevents the selection or adjustment of settings controlled by that section of the interface. Next steps Replacement of the user interface panel is required to restore full control functionality.

Customer complaint: whirlpool dw WDT730PAHZ0 states we worked on it a year ago it will not turn on. Initial visit (Sep 1) — Matthew B: Found issue with UI panel. ordering replacement. Return visit (Oct 1) — Matthew B: Reported concern The customer previously experienced an operational issue with the appliance, though they noted the unit has been functioning properly for the past two days. Assessment The unit was observed to be operating normally upon arrival. Because the reported symptom is not currently present, no active faults could be reproduced during the visit, and no immediate repairs were required. Next steps The replacement control board will be held for a few days as a precaution in the event the intermittent issue resurfaces. If the unit malfunctions again, please reach out to schedule further evaluation.

Customer complaint: error e1 f6. Return visit (Sep 24) — Matthew B: Installed ui and still having the same issue, recommended ordering control. Third visit (Oct 1) — Matthew B: Reported concern The unit was previously displaying an error code that interrupted normal operation. Work performed Installed a new control board to resolve the issue. Following installation, the unit was tested, and the error code was no longer present. Next steps Monitor the appliance during regular operation to confirm the error code does not return and all cycles perform as intended. Parts installed: Dishwasher Control Board.

Customer complaint: Refrigerator BRAND: GE MODEL: NA ISSUE: Water dispenser not working. He can hear the motor trying to push the water through. It changed from normal flow to slow flow. After changing the filter, it didn't flow at all. What's the age of the appliance? 5 years 5934. Return visit (Oct 1) — Matthew B: Work performed Installed a new water inlet valve on the appliance. After completing the installation, conducted operational testing across related functions, and all checks verified proper operation with no issues found. Next steps The repair is complete, and the unit is ready for normal use. It is recommended to monitor the appliance during initial cycles to ensure continued proper water flow and leak-free operation. Parts installed: ISOLATION VALVE AND JUMPER.