Service history
Recent Appliance Repairs
A running record of real repairs completed by Best Day Appliance across Richmond, Williamsburg and central Virginia.
Latest
Recent repairs from our technicians
JennAir RangeModel JES1750FS2 · Near Williamsburg, VA 23188Customer complaint: Oven is not keeping the set temp after part was replaced. Initial visit (Nov 13) — Matthew B: Cx states oven takes longer sometimes and other times it doesn’t. Tested and temp…Matthew BRead the repair 
LG Front-Load WasherModel WT8600BK · Near Williamsburg, VA 23188Customer complaint: He is needing the LG stacked washer and dryer moved back into place. He said he already spoke to Matthew on it and is aware it'd be a new service call. He won't have an…Matthew BRead the repair - Whirlpool RangeModel WOS51EC0HS20 · Near Providence Forge, VA 23140Customer complaint: Electric. Control panel goes from time and date to power loss screen daily. Oven sometimes cuts off while baking. Initial visit (Nov 13) — Matthew B: Powers off randomly. Bad control/ panel.Matthew BRead the repair
Bosch DishwasherModel SHP88PW55N/01 · Near Williamsburg, VA 23185Customer complaint: it dont finish the cycle and water tap signal shows up. Initial visit (Nov 13) — Matthew B: Issue water flow. Water tap error code. Recommend replaced reed sensor and inlet valve.Matthew BRead the repair 
Samsung DryerModel DVE45T6000W/A3 · Near Williamsburg, VA 23185Customer complaint: Unit is not heating - customer said that he has the warranty plan with us - 3001. Initial visit (Nov 13) — Matthew B: Assessment Inspection revealed a blown thermal fuse on the…Matthew BRead the repair - GE Top-Load WasherModel GTW330ASK4WW · Near Williamsburg, VA 23185Customer complaint: Not draining properly. Initial visit (Nov 13) — Matthew B: Assessment The unit was operationally tested and performed within normal parameters. The drain system is functioning…Matthew BRead the repair
- Whirlpool DryerModel WED5700VW0 · Near Henrico, VA 23231Customer complaint: Will not start. Initial visit (Nov 12) — Matthew B: Switch for door is broken. Replaced door switch and all checked OK. Parts installed: SWITCH, DOOR START. Outcome: Repaired.Matthew BRead the repair
KitchenAid Electric CooktopModel KCED606GBL01 · Near Midlothian, VA 23113Customer complaint: Something else. Electric. Both elements in dual heating element on right side of five burner cooktop are running very hit and erratic. Cannot control the temperature. It’s been a…Matthew BRead the repair - KitchenAid DishwasherModel KDTE104ESS3 · Near Richmond, VA 23233Customer complaint: leaking. Initial visit (Nov 12) — Matthew B: Bad diverter motor seal.Matthew BRead the repair
- Samsung Gas RangeModel NX58H9500WS/AA · Near Henrico, VA 23233Customer complaint: Oven: CO2 Leak occuring. Fridge: The icemaker is over frosting. Initial visit (Nov 12) — Matthew B: Found issue with airflow on bake. Blocked by protective cover.Matthew BRead the repair
- LG DryerModel DLG7301VE · Near Glen Allen, VA 23059Customer complaint: No heat. Gas. Initial visit (Nov 12) — Matthew B: Tested unit and no issues were present. Igniter appears ok but suspect to be the issue if problem reappears.Matthew BRead the repair
- Samsung DryerModel DV45K6500EV/A3 · Near Richmond, VA 23226Customer complaint: Loud grinding sound the entire time it is on. Initial visit (Nov 12) — Matthew B: Bad roller wheel causing noise. And latch is getting stuck.Matthew BRead the repair
- Whirlpool WasherModel WFW5605MC · Near HENRICO, VA 23231Customer complaint: button not functioning properly. Initial visit (Nov 12) — Matthew B: Installed new panel and everything appeared to be working normally. Parts installed: Console Assembly Wp…Matthew BRead the repair
Samsung RefrigeratorModel RS27T5561SR · Near Williamsburg, VA 23188Customer complaint: icemaker and the water dispenser stop working not cooling property (freezer). Initial visit (Nov 11) — Matthew B: Water filter housing leaking. Water and icemaker not working.…Matthew BRead the repair - Samsung WasherModel WF50A8600AV · Near Williamsburg, VA 23185Customer complaint: Extremely loud spin cycle. Initial visit (Nov 11) — Matthew B: Bad tub bearing. Not worth repairing.Matthew BRead the repair
- Whirlpool RefrigeratorModel WRS325SDHZ01 · Near Williamsburg, VA 23185Customer complaint: The freezer isn't cooling. The Fridge seems to be cooling but may be a tad warmer. 5934. Initial visit (Nov 11) — Matthew B: Bad board.Matthew BRead the repair
- LG Top-Load WasherModel WT6105CW · Near Williamsburg, VA 23185Customer complaint: Every time I wash my clothes, residue is left all over them, making them dirty again. It is the washer and dryer that are both doing this. Return visit (Nov 11) — Matthew B:…Matthew BRead the repair
- Maytag RefrigeratorModel JBL2088HES · Near Williamsburg, VA 23185Customer complaint: Ice build-up. Initial visit (Nov 11) — Matthew B: Basket and freezer was not in the correct position repositioned put back in slot and everything’s OK issue was that the drawer…Matthew BRead the repair
- Maytag DryerModel MED9700SQ0 · Near Williamsburg, VA 23185-3187Customer complaint: The dryer has power, the control panel lights up, but will not turn on. Initial visit (Nov 11) — Matthew B: Found issue with relay on board needs to be replaced and is shorted out.Matthew BRead the repair
- LG WasherModel WM4000HWA/01 · Near Williamsburg, VA 23185Customer complaint: said that she believes that this is an issue with the door latch -3001. Initial visit (Oct 30) — Matthew B: Striker and lock will need to be replaced. Third visit (Nov 10) —…Matthew BRead the repair
- Kenmore DryerModel 110.86870100 · Near Williamsburg, VA 23188Customer complaint: Heating element issue, taking too long to dry clothes. Initial visit (Nov 2) — Matthew B: Issue with cord, burned up and causing improper heating. Return visit (Nov 4) — Matthew…Matthew BRead the repair
- Maytag Electric DryerModel LDE9304ACE · Near Williamsburg, VA 23185Customer complaint: It's making a banging noise. It starts as soon as the drum starts to spin. Initial visit (Nov 10) — Matthew B: Took apart and found that unit had a bad blower wheel.Matthew BRead the repair
- Frigidaire Upright FreezerModel FFFU20F2VW0 · Near Charles City, VA 23030Customer complaint: keeps blowing the breaker. Initial visit (Nov 10) — Matthew B: Possible control issue. Ordering part and returning to install.Matthew BRead the repair
- Hisense RefrigeratorModel HRF266N6CSE · Near Lanexa, VA 23089Customer complaint: NOT COOLING BOTH SIDE (FREEZER AND FRIDGE). Initial visit (Nov 10) — Matthew B: Issue with display panel, part nla.Matthew BRead the repair
- GE Front-Load WasherModel GFW655SPVDS · Near West Point, VA 23181Customer complaint: Washing machine is not draining. Drain pump was replaced and was told machine was working then first load was done and water did not drain again. Also now the UltraFresh vent…Matthew BRead the repair
- KitchenAid RefrigeratorModel KRFF507HPS00 · Near Williamsburg, VA 23188Customer complaint: customer said that almost all of the lights have gone out in the refrigerator one is flashing and one still works out of the 9 - 3001. Initial visit (Nov 10) — Matthew B: Multiple…Matthew BRead the repair
- Whirlpool RefrigeratorModel JFC2290VTB5 · Near Williamsburg, VA 23188Customer complaint: She was not able to open the door. A handyman was able to open it. There's a piece that broke and it makes a clicking noise on opening and closing. She also wants the rest of the…Matthew BRead the repair
- LG WasherModel WT8600BK · Near Williamsburg, VA 23188Customer complaint: is not able to get cold water from the unit. Initial visit (Nov 9) — Matthew B: Found out hoses were reversed and there is some plumbing stuff that needs to be looked at and…Matthew BRead the repair
- Whirlpool DishwasherModel WDT970SAKZ1 · Near Williamsburg, VA 23188Customer complaint: It has a leak. The source isn't known but it's a small amount. 5934. Initial visit (Nov 9) — Matthew B: Found leak at garbage disposal. Needs to be replaced.Matthew BRead the repair
- Frigidaire Upright FreezerModel FFFU20F2VW0 · Near Charles City, VA 23030Customer complaint: NOT FREEZING. Initial visit (Nov 4) — Matthew B: Inspected unit and found that a wasp nest was obstructing compressor fan motor. Removed and unit is working normally now.Matthew BRead the repair
- Samsung RefrigeratorModel RF23R6201WW/AA · Near New Kent, VA 23124Customer complaint: Ice maker not making standard quality and quantity of ice. Initial visit (Oct 27) — Matthew B: Reset icemaker and appears ok. Possible temp sensor issue and control board issue.…Matthew BRead the repair
- LG Bottom Freezer RefrigeratorModel LRYXC2606S/00 · Near NEW KENT, VA 23124Customer complaint: Alarm randomly goes off as if the doors were left open. Does not seem to be making Craft Ice as quickly as it normally does. Initial visit (Nov 4) — Matthew B: Tested icemakers…Matthew BRead the repair
GE MicrowaveModel 00 · Near Williamsburg, VA 23185Customer complaint: Microwave won't heat. Sounds normal: pad lights up; turntable spins. Wondering if faulty door interlock switches are causing problem. Initial visit (Nov 4) — Matthew B: Possible…Matthew BRead the repair - GE WasherModel WCVH6800J1WW · Near Williamsburg, VA 23185Customer complaint: not draining, quits running and pauses. Initial visit (Nov 4) — Matthew B: Tested and found error E46. Bad inverter motor. Part is NLA. Recommended replacing unit.Matthew BRead the repair
- GE DishwasherModel GDT650SYV0FS · Near WILLIAMSBURG, VA 23185Customer complaint: Dishwasher has started leaking when it runs. Initial visit (Nov 3) — Matthew B: Found issue with Inlet not being missing and water was not being distributed to the tub properly.…Matthew BRead the repair
- Frigidaire DishwasherModel LFID2426TF5A · Near Williamsburg, VA 23185Customer complaint: Water pooling in the bottom of the unit. After a couple of times of this, it went dead but still has power going to it. 5934. Initial visit (Nov 3) — Matthew B: No power to…Matthew BRead the repair
- GE RangeModel JGB645SEK3SS · Near Williamsburg, VA 23188Customer complaint: Marked as having a gas leak by the gas company. Two left burners are the issue. Initial visit (Nov 3) — Matthew B: Checked for gas leaks combustible gas detector at all…Matthew BRead the repair
- Samsung DishwasherModel DW80CG5450SR · Near Williamsburg, VA 23188-7570Customer complaint: Dishwasher don't want to power on. Initial visit (Nov 3) — Matthew B: Checked power to UI panel and detected no power. Bad PCB. Part is NLA.Matthew BRead the repair
- GE WasherModel GFW655SPVDS · Near West Point, VA 23181Customer complaint: cci washer is not draining. Initial visit (Oct 27) — Matthew B: Bad pump. Return visit (Nov 3) — Matthew B: Installed new pump and all checked ok. Parts installed: Drain Pump And…Matthew BRead the repair
- Samsung DryerModel DV42H5000EW/A3 · Near QUINTON, VA 23141Customer complaint: No heat. Initial visit (Nov 3) — Matthew B: Bad heating element. Parts installed: Dryer Heating Element. Outcome: Repaired.Matthew BRead the repair
- GE DishwasherModel PDW7880J00 · Near Williamsburg, VA 23188Customer complaint: There's stagnant water. It is not draining at all. 22 year old unit 5934. Initial visit (Nov 2) — Matthew B: Found water leak from pump or sump. Damaged wash pump and drain pump.…Matthew BRead the repair
- Samsung Flex Wash Front-Load WasherModel WV60M9900AV/A5 · Near Toano, VA 23168Customer complaint: I need the door boot seal replaced on my front-loading washer. Initial visit (Nov 2) — Matthew B: Installed and checked for leaks, all checked ok and no leaks. Parts installed:…Matthew BRead the repair
- Whirlpool Electric DryerModel WED5100HW2 · Near New Kent, VA 23124Customer complaint: the dryer is showing an error code and the face of the timer is steamed up again. It shuts off mid cycle currently. Initial visit (Oct 19) — Matthew B: Reported concern The unit…Matthew BRead the repair
- GE RefrigeratorModel GFE28GSKKMSS · Near Glen Allen, VA 23059Customer complaint: I get a door alarm error even when the door is closed. Water and ice dispenser is not working either. Two issues are probably linked. Initial visit (Oct 20) — Matthew B: Issue…Matthew BRead the repair
- Frigidaire RefrigeratorModel FGHS2631PF4A · Near Williamsburg, VA 23185Customer complaint: water leak underneath the refrigerator. asking for service. Initial visit (Nov 2) — Matthew B: Found leak in inlet valve, needs replacement.Matthew BRead the repair
- Maytag WasherModel MHW5500FW0 · Near Williamsburg, VA 23185Customer complaint: its not filling in water, she can hear humming noise. Initial visit (Oct 30) — Matthew B: F07 E09 error.Matthew BRead the repair
- GE Laundry ApplianceModel GFD55ESSN3WW · Near PROVIDENCE FORGE, VA 23140Customer complaint: the check. the check vent light is on ¿- could be a hazard -. Initial visit (Oct 30) — Matthew B: Work performed Removed the defective flap from the exterior cap assembly to…Matthew BRead the repair
- Whirlpool WasherModel WTW4816FW · Near WILLIAMSBURG, VA 23188Customer complaint: making a humming noise and won't spin or come on. Initial visit (Oct 30) — Matthew B: Found that the unit had a bad drain pump. Replaced and all checked ok. Parts installed:…Matthew BRead the repair
- Miele DishwasherModel G5675SCVISF · Near Williamsburg, VA 23185Customer complaint: Not draining at all. It's leaving standing water. 10 year old appliance 5934. Initial visit (Oct 28) — Matthew B: Installed pump and everything checked ok. Parts installed: Drain…Matthew BRead the repair
- Bosch MicrowaveModel HMB5050/01 · Near Williamsburg, VA 23185Customer complaint: Door latch is broken,. Initial visit (Oct 15) — Matthew B: Reported concern A broken latch prevents the door or lid from securing properly, which typically prevents the appliance…Matthew BRead the repair
- GE DishwasherModel GDT630PMM5ES · Near Williamsburg, VA 23185Customer complaint: Leaking from the bottom. Initial visit (Oct 22) — Matthew B: Elbow hose is compromised and needs to be replaced. Return visit (Oct 28) — Matthew B: Installed and everything…Matthew BRead the repair
- Samsung WasherModel WF42H5000AW-A2 · Near Williamsburg, VA 23185Customer complaint: starts the cycle then just stops. no error. Initial visit (Oct 27) — Matthew B: Assessment Diagnostic evaluation confirmed the 3E fault code, pointing to a failure involving both…Matthew BRead the repair
- Whirlpool DryerModel WED5720RRO · Near Williamsburg, VA 23188Customer complaint: Making a high pitched Squealing noise. Initial visit (Oct 20) — Matthew B: Assessment Inspection revealed that the drum roller wheels are worn. Wear on these support components…Matthew BRead the repair
- LG RefrigeratorModel LFXS26973S/01 · Near Williamsburg, VA 23188Customer complaint: RECALL: It appears that the water inlet valve assembly is leaking and will probably have to be replaced. 5934. Initial visit (Oct 27) — Matthew B: Check unit and no active leaks…Matthew BRead the repair
- Whirlpool DryerModel WED4815EW · Near NORTH CHESTERFIELD, VA 23234Customer complaint: Is not drying and it takes longer for it to dry and make a noises.Read the repair
- Whirlpool MicrowaveModel WOEC3030LS01 · Near Williamsburg, VA 23185Customer complaint: Oven is fine. But microwave turns on for only 8 seconds. Then tray stops revolving. And it sounds like it is on, but seconds stop counting down. We did have some fuses ‘blow’ when…Matthew BRead the repair
- Maytag WasherModel MVW6500MW · Near Richmond, VA 23226Customer complaint: The machine doesn't spin loads & doesn't drain. Initial visit (Oct 26) — Matthew B: Assessment The washer was tested and observed operating normally through the spin cycle. The…Matthew BRead the repair
- GE Laundry ApplianceModel GFD55ESSN0WW · Near New Kent, VA 23124Customer complaint: Sensor dry setting not working. Timed drying works just fine. Initial visit (Oct 26) — Matthew B: Assessment The dryer was tested and found to be operating normally. Moisture…Matthew BRead the repair
- GE WasherModel GFW550SSNW · Near New Kent, VA 23124Customer complaint: Washer leaked water all over floor. Initial visit (Oct 26) — Matthew B: Reported concern The customer reported a leak occurring during wash cycles with large items, specifically…Matthew BRead the repair
- LG DryerModel DLE3170W · Near Williamsburg, VA 23188Customer complaint: no error code, but it cuts/shut down every 15mins in all cycle or mode. Initial visit (Oct 19) — Matthew B: Control board failure more than likely. Intermittent power off. Return…Matthew BRead the repair
- Samsung Refrigerator2026-08-14 · Williamsburg
Model RF23M8590SR/AA arrived at location and cx had performed multiple tests. freezer section is not cooling but fresh food compartment is. inspected evap coil and notice that only the top portion is frosted. compressor running on site. based on findings it appears the sealed syst
- Whirlpool Refrigerator2026-08-14 · Williamsburg
Model GS5DHAXVQ00 installed new inlet valve and tested for leaks. everything checked okay,found issue with inlet valve in the back leaking. ordering replacement and returning to install..,found issue with inlet valve in the back leaking. ordering replacement and returning to in
- Kitchenaid Dishwasher2026-08-14 · Williamsburg
Model KDTE334GPS0 cx states dishwasher has no power. found loose connectors at power box under dishwasher. tightened and everything checked out ok
- General Electric Refrigerator, Dishwasher2026-08-14 · Williamsburg
Model ZISS420DRJSS, ZBD0710N00SS installed parts and everything checked okay, found issue with dishwasher gasket and spray arms need to be replaced. refrigerator starter control unit doesn't appear to be working and no amperage to compressor. customer would also like filter replaced, fixed is
- Whirlpool Washer2026-08-14 · Henrico
Model WTW5000DW Diagnosed and repaired on site.
- GE Appliances Dryer2026-08-13 · Williamsburg
Model GFD85ESSN0WW Inspected GE dryer for reported moisture buildup. Dryer was operated during inspection, and the exterior dryer vent was checked while the unit was running. The outside vent cap opened properly with airflow; however, after the dryer was turned off, the vent cap
- Bosch Range2026-08-13 · Williamsburg
Model HBL5650UC/08 installed new fan motor and motor works better than the old one. old one made noticeable noise as well. tested and no errors,Cooling fan needs to be replaced ,Cooling fan needs to be replaced ,installed new fan motor and motor works better than the old one. ol
- Samsung Refrigerator2026-08-13 · Williamsburg
Model LFX31945ST/02 installed new ice maker and tested and new ice maker is working normally.,ice maker appears to be having issues detecting the temperature or detecting the level of the ice and therefore not harvesting. ordering new ice maker and returning to install,ice maker
- Jenn-Air Range2026-08-13 · Williamsburg
Model JJE8885QAF found issue with control board. looked up part and it appears it is nla. recommend replacing unit
- Lg Washer2026-08-13 · Richmond
Model WM6998HBA issue with sensor and control board for vibration. control board is NLA. need authorization,issue with sensor and control board for vibration. control board is NLA. need authorization
- Frigidaire Range2026-08-13 · Midlothian
Model FGEH3047VF Diagnosed and repaired on site.
- General Electric Range2026-08-12 · Williamsburg
Model 0000000 Removed existing appliances and performed installation work for the wall oven, warming drawer, built-in microwave, dishwasher, and cooktop. Wall Oven & Warming Drawer: Existing units were removed and the new Bosch wall oven and warming drawer were installed i
- Lg Refrigerator2026-08-11 · Williamsburg
Model LMXS28596S/01 put refrigerator into test mode. issue appears to be with compressor and sealed system related. not recommending repair.
- General Electric Microwave2026-08-11 · South Chesterfield
Model ZEB1227SL3SS installed listed parts and all checked ok,Found issue with 2 switches and holder should be replaced as well,Found issue with 2 switches and holder should be replaced as well,installed listed parts and all checked ok
- Samsung Dryer2026-08-11 · Williamsburg
Model DVE52A5500V/A3 Dryer had HC error code. issue with thermistor found on vent. replaced and all checked ok
- Bosch Refrigerator2026-08-11 · Toano
Model B36FD50SNS/01 Checked unit and all appeared ok. cx states that door alarm was going off during the not cooling incident. more than likely why it was not cooling.. error E2 on display. cx says error has been there since they have had the unit. appears to be a manufacturer de
- Lg Refrigerator2026-08-11 · Chesterfield
Model LMXS28596S/01 Found issue with sealed system. Not recommending repair.
- Lg Microwave2026-08-11 · Henrico
Model LMV1764ST Diagnosed and repaired on site.
- Maytag Dryer2026-08-04 · Williamsburg
Model MED8630HC found issue with heating element being defective and fuse was blown. replaced both parts as well as out of spec thermistor. tested and unit is functioning normally. recommended cleaning out dryer vent
- Amana Washer2026-08-04 · Richmond
Model NTW4519JW Diagnosed and repaired on site.
- Maytag Washer2026-08-03 · Mechanicsville
Model MVW7230HW Diagnosed and repaired on site.
- GE Appliances Washer2026-08-03 · Lanexa
Model PFW870SSV0WW Checked washer on quick wash. no issue found. tested in diagnostic mode on test 14 and spun fine. found hot water valve was off. turned back on. checked drain filter and was very clean. error 18 for drain issue in error code history. possible that drain pump i
- Kenmore Washer2026-08-03 · Richmond
Model (804) 915-00410 Tested unit and could not duplicate issue. working on arrival.
Customer reviews
Rated by real Virginia homeowners
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Matthew did a great job diagnosing the problem that we were having with our washing machine. He is knowledgeable and professional. Highly recommend him.
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Great experience from the beginning! Super flexible and responsive. Professional tech! Would recommend 100%!
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Exceptional is the only way to describe the service I got from Best Day and Matthew. Fairly priced, very prompt, neat and clean they were an internet find and I had no prior experience with them. They will be my "go to" for any other repairs that might be needed, as the house …
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Matthew fixed my dishwasher. Knowledgeable and courteous service.
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Very pleased with prompt, professional servicing!
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Matthew is always polite & willing to answer questions & give 'advice'. We definitely recommend using this service!
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