GE Front-Load Washer

Completed

1. Customer complaint

   There is mold in the machine causing a smell. The mold cannot me cleaned off the microban ring.

2. Initial visit (Oct 16)Matthew B

   Assessment Stored error codes were retrieved from the unit's control system. Despite the presence of historical codes, operational checks confirmed that all major systems are currently functioning within normal parameters. Recommendations It is recommended to leave the unit's door and drawer open as advised to promote proper airflow and drying. If error codes recur or operational issues arise, further diagnostic testing should be performed to isolate the specific circuit or component responsible.

3. Outcome

   Repaired.