Waiting on the customer's decision
- Customer complaint
Alarm randomly goes off as if the doors were left open. Does not seem to be making Craft Ice as quickly as it normally does.
- Initial visit (Nov 4)Matthew B
Tested icemakers and all checked ok and passed manual test. Automatic production may still be not working. Unable to duplicate door alarm issue. Based on multiple icemakers failing and intermittent door alarm even tho doors are closed. I’d suggest that the main PCB is the likely issue.
Visit completed by Best Day Appliance. This job is still in progress.