LG Front-Load Washer

Customer complaint: water is collecting inside the bottom of the door gasket and isnt draining properly. Also has persistent mildew and rotten egg smell. Initial visit (Sep 24) — Matthew B: Assessment Cleaning was recommended using Uproot and vinegar at six-times strength. This treatment is intended to address buildup or residue that may affect appliance cleanliness or performance. Next steps Follow the recommended cleaning procedure, using the products only as directed and confirming that they are compatible with the appliance surfaces and components being treated.

Completed