We serviced a
Frigidaire Dryer
Near Petersburg, Virginia 23803
Matthew
Job Details:
03/11/2026
We serviced a
Lg Washer
Near Williamsburg, Virginia 23188
Matthew
Job Details:
03/11/2026
We serviced a
Samsung Microwave
Model ME19R7041FG
Near Williamsburg, Virginia 23188
Matthew
Job Details:
03/11/2026
issue with door frame. door would need to be replaced. customer says she has home warranty with home serve and will be contacting them. sent estimate.
We serviced a
Frigidaire Refrigerator
Model LFTR1835VFB
Near Williamsburg, Virginia 23188
Matthew
Job Details:
03/11/2026
inspected unit and found evaporated coil and compressor to be in good condition. issue appears to be with temperature controller and possibly the defrost timer. adjusted the temperature and hopefully unit will operate normally now.
We serviced a
GE Appliances Dryer
Model GTX33EASK1WW
Near Williamsburg, Virginia 23185
Matthew
Job Details:
03/11/2026
Dryer is getting up to 170 on average. Even on lower heating setting. checked dryer vent to the outside and was unable to determine exactly what vent air was exhausting from. tenant stated that dryer vent has not been cleaned in the past two years. recommend getting company out there to clean dryer vent professionally. once dryer vent is cleaned out we can determine if the dryer has a faulty operating thermostat.
We serviced a
Kenmore Dryer
Model 110.85087401
Near Williamsburg, Virginia 23188
Matthew
Job Details:
03/10/2026
found issue was a burnt up wire to thermal cutoff. replaced and everything checked okay
We serviced a
Whirlpool Microwave
Model WMH78019HZ05
Near Richmond, Virginia 23231
Matthew
Job Details:
03/10/2026
issue was with plate. cleaned and noise appears normal.
We serviced a
Whirlpool Refrigerator
Model WRT318FZDM02
Near Richmond, Virginia 23237
Matthew
Job Details:
03/10/2026
found evaporator leak in freezer. recommended replacing.
We serviced a
General Electric,General Electric Washer,Dryer
Model GTW465ASN9WW,GTD42EASJ2WW
Near Richmond, Virginia 23230
Matthew
Job Details:
03/10/2026
dryer had Lint clogged up in the blower wheel that was causing vibration. Washer has oil leaking from transmission. causing belt to slip. recommend replacing washer soon
We serviced a
Whirlpool Washer
Model WTW4816FW3
Near Sandston, Virginia 23150
Matthew
Job Details:
03/10/2026
issue with pressure sensor. replaced and all checked ok.
We serviced a
Whirlpool Refrigerator
Model WRX735SDHZ00
Near Toano, Virginia 23168
Matthew
Job Details:
03/10/2026
Found issue with ice maker line. defect with insulation. recommended replacing
We serviced a
Samsung Washer
Model WA54R7600AC/US
Near Williamsburg, Virginia 23188
Matthew
Job Details:
03/10/2026
issue with basket try to replacing suspension rods to no avail. recommended replacing washer.
We serviced a
Kitchenaid Refrigerator
Model KSRS25ILSS02
Near Williamsburg, Virginia 23185
Matthew
Job Details:
03/10/2026
Found issue with icemaker. Ordering and returning to install. Enrolled in BDAP.
We serviced a
Kitchenaid Refrigerator
Model N/A
Near Gloucester Point, Virginia 23072
Matthew
Job Details:
03/08/2026
The refrigerator was reported as not cooling. Technician Matthew B inspected the unit and identified an issue with the fridge handle. After making the necessary adjustments, he confirmed that everything is now functioning properly. Thank you for your patience.
We serviced a
Jenn-Air Dishwasher
Model JDB1090AWS
Near Williamsburg, Virginia 23185
Matthew
Job Details:
03/06/2026
Wash motor issue, recommended replacing dishwasher.
We serviced a
Samsung Refrigerator
Model RF268ABWP
Near Williamsburg, Virginia 23185
Matthew
Job Details:
03/06/2026
Found issue with pin hole leak in hose to refrigerator. replaced section and no more leaks. cx states cooling issue 2 days ago but ok now after reset. issue appears to be with control board and compressor. Not recommending repair as unit is 15+ years old. no error codes.
We serviced a
Lg Washer
Model WM3670HWA
Near Williamsburg, Virginia 23188
Matthew
Job Details:
03/05/2026
issue with drain pump and needs to be replaced. ordering part and returning
We serviced a
Kitchenaid Refrigerator
Model KBFS25ETSS01
Near Chesterfield, Virginia 23838
Matthew
Job Details:
03/05/2026
Found issue with refrigerator mullion middle flap. needs to be replaced
We serviced a
SCT Standalone Icemaker
Model CU2026MA-1E
Near Richmond, Virginia 23224
Matthew
Job Details:
03/05/2026
inspected unit and found error code 2. reset and unit is working again. recommend replacing unit if issue reappears. parts are unavailable.
We serviced a
General Electric Refrigerator
Model GFE26GSKJSS
Near Henrico, Virginia 23231
Matthew
Job Details:
03/05/2026
issue with line going into door. would need to replace the entire door to fix issue.
We serviced a
Frigidaire Dishwasher
Model GDSH4715AD
Near Richmond, Virginia 23228
Matthew
Job Details:
03/05/2026
issue with alignment on dishwasher and door was not closing properly fixed and hopefully no more issues.
We serviced a
Sub-Zero Refrigerator
Model BI-48SID/0
Near Mechanicsville, Virginia 23116
Matthew
Job Details:
03/05/2026
found issue is with ice maker and needs to be replaced. sent estimate to replace ice maker.
We serviced a
Kitchenaid Refrigerator
Model KRFF507HPS
Near Williamsburg, Virginia 23188
Matthew
Job Details:
03/05/2026
inspected refrigerator and all lights appear normal. unit is working as designed. client was not home on arrival. Left message to client cell phone number.
We serviced a
Whirlpool Washer
Model WTW4957PW0
Near Williamsburg, Virginia 23185
Matthew
Job Details:
03/05/2026
Replaced pressure switch and unit is back to normal.
We serviced a
GE Appliances Microwave
Model PEM31SF4SS
Near Williamsburg, Virginia 23185
Matthew
Job Details:
03/04/2026
issue was breaker was off. unit is working fine now.
We serviced a
Frigidaire Dishwasher
Model FFCD2413US6B
Near Williamsburg, Virginia 23185
Matthew
Job Details:
03/04/2026
found crack in inlet valve. ordering replacement and returning
We serviced a
Lg Washer
Model WT7900HWA
Near Richmond, Virginia 23233
Matthew
Job Details:
03/04/2026
needs new lid
We serviced a
Whirlpool HOME LAUNDRY - ELECTRIC
Model WTW4816FW
Near Richmond, Virginia 23228
Matthew
Job Details:
03/04/2026
Found issue with the pressure sensor on the control board. replaced and all checked ok
We serviced a
GE Appliances Refrigerator
Model FUF17QRRAWW
Near Toano, Virginia 23168
Matthew
Job Details:
03/04/2026
inspected unit and found that the evaporator coil only has frost on the top. looks like unit has a freon leak. recommend replacing.
We serviced a
General Electric Microwave
Model PEB7227AN1DD
Near Williamsburg, Virginia 23185
Matthew
Job Details:
03/04/2026
issue with bracket and latch in micro switch. not feasible to repair. recommend replacing unit.
We serviced a
Lg Dishwasher
Model LDPS6762S
Near Williamsburg, Virginia 23185
Matthew
Job Details:
03/04/2026
Issue with motor. recommended calling LG and getting authorization.
We serviced a
General Electric Microwave
Model N/A
Near Williamsburg, Virginia 23188
Matthew
Job Details:
03/03/2026
Issue with control board recommended replacing unit
We serviced a
Kitchenaid Dishwasher
Model KDPM604KPS1
Near Williamsburg, Virginia 23188
Matthew
Job Details:
03/03/2026
Sink overflowed and appears to have flowed into dishwasher float. cleared and all checked ok
We serviced a
Whirlpool Washer
Model WTW4957PW
Near Glen Allen, Virginia 23060
Matthew
Job Details:
03/03/2026
issue with washer control. replaced sensor for pressure hose and all checked ok.
We serviced a
Whirlpool HOME LAUNDRY - ELECTRIC
Model WTW4957PW
Near Chester, Virginia 23831
Matthew
Job Details:
03/03/2026
We serviced a
GE Appliances Washer
Model GFW550SSN0WW
Near Williamsburg, Virginia 23185
Matthew
Job Details:
03/03/2026
tested unit on test mode 14 and found that the unit is not spinning. bad inverter board. Replaced inverter board and tested unit and everything is working as designed. customer signed up for BDHW
We serviced a
Samsung Refrigerator
Model RFG298AARS
Near Williamsburg, Virginia 23185
Matthew
Job Details:
03/03/2026
Defrost kit is ok and drain line was clear upon inspection. issue seems to be with drain line inside of wall/insulation and leaking out of screw hole in bottom left. non repairable. recommended replacing unit. Refunding customer parts and labor as initial repair didn't solve problem.
We serviced a
Lg Washer
Model WM3670HWA
Near Williamsburg, Virginia 23188
Matthew
Job Details:
03/02/2026
found issue with hot side inlet valve leaking. customer opted to replace washer.
We serviced a
Whirlpool Washer
Model WTW4816FW3
Near Richmond, Virginia 23231
Matthew
Job Details:
03/02/2026
Cx states washer keeps humming and won't let her do anything. found issue with control board pressure sensor. replaced and unit tested normally.
We serviced a
Samsung Dishwasher
Model DW80R9950US
Near Midlothian, Virginia 23113
Matthew
Job Details:
03/02/2026
very tiny amount of water in tray. unable to trace water. unit working like normal right now. recommended keep using and when happens again we can hopefully identify where the water is coming from.
We serviced a
Whirlpool Washer
Model WTW4816FW3
Near Mechanicsville, Virginia 23116
Matthew
Job Details:
03/02/2026
found issue with inlet valve not letting cold water in. replaced valves and all checked ok.
We serviced a
Maytag Dryer
Model MEDC465HW
Near West Point, Virginia 23181
Matthew
Job Details:
03/02/2026
unable to duplicate issue.
We serviced a
Whirlpool Range
Model NOT ABLE TO READ IT
Near Williamsburg, Virginia 23185
Matthew
Job Details:
03/02/2026
The issue was damaged wire insulation — the spark was grounding to the oven frame instead of firing at the igniter. I’ve insulated the area with electrical tape as a temporary fix.
If it happens again, I recommend scheduling a visit so I can implement a more permanent repair.
We serviced a
Maytag Washer
Model MHW5630HC3
Near Williamsburg, Virginia 23185
Matthew
Job Details:
03/02/2026
We serviced a
GE Appliances Dishwasher
Model GDT635HSM0SS
Near Chesterfield, Virginia 23838
Matthew
Job Details:
02/26/2026
Issue with UI panel ordering part in returning
We serviced a
Samsung Dishwasher
Model N/A
Near Williamsburg, Virginia 23188
Matthew
Job Details:
02/26/2026
Tenant not home. No show.
We serviced a
Amana Washer
Model NTW4519JW2
Near Williamsburg, Virginia 23188
Matthew
Job Details:
02/26/2026
Customer states there is an issue with her washer getting stuck in drain mode. Found issue with pressure on control board. Replaced and all checked ok.
We serviced a
Whirlpool Refrigerator
Model WRS571CIHZ04
Near Williamsburg, Virginia 23185
Matthew
Job Details:
02/26/2026
Found issue with refrigerator wiring to icemaker. Soldered and repaired. No warranty on repair as this is manufacturer defect
We serviced a
Samsung Dryer
Model DV42H5000EW/A3-01
Near Williamsburg, Virginia 23185
Matthew
Job Details:
02/26/2026
Found issue with board. Replaced and all checked ok.
We serviced a
Frigidaire Dishwasher
Model ffcd2413us2a
Near Williamsburg, Virginia 23185
Matthew
Job Details:
02/25/2026
Needs new motor
Near ,
Matthew
Job Details:
02/25/2026
fixed
Near ,
Matthew
Job Details:
02/25/2026
fixed
We serviced a
Whirlpool Washer
Model WTW5057LW
Near Richmond, Virginia 23225
Matthew
Job Details:
02/23/2026
Issue with wire to pump. Repaired and all checked ok.
We serviced a
Whirlpool Dryer
Model WED8127LC1
Near Richmond, Virginia 23223
Matthew
Job Details:
02/23/2026
Need part authorization unable to find with vendors on profile.
We serviced a
Whirlpool Dishwasher
Model WDP370PAHW
Near Highland Springs, Virginia 23075
Matthew
Job Details:
02/23/2026
Working on arrival. Replaced wash pump in case. Job complete
We serviced a
Maytag Washer
Model MVW7230HW
Near Quinton, Virginia 23141
Matthew
Job Details:
02/23/2026
Issue with harness to drain pump. Replaced wire harness and tested unit. Unit is working as designed. Job complete
We serviced a
Whirlpool Washer
Model WTW8127LW
Near Quinton, Virginia 23141
Matthew
Job Details:
02/23/2026
Found issue with gear case assembly. Need authorization
We serviced a
Thermador Dishwasher
Model DWHD650JPR/93
Near Williamsburg, Virginia 23185
Matthew
Job Details:
02/20/2026
Installed new pump I'll checked okay. Salt compartment may need to be refilled. Unable to open compartment. Job complete
We serviced a
Wolf Range
Model SO3050PM/S/P
Near Williamsburg, Virginia 23185
Matthew
Job Details:
02/20/2026
Issue with fan motor. Ordering new one and returning.
We serviced a
Kitchenaid Dishwasher
Model KUDI01FLSS2
Near Williamsburg, Virginia 23185
Matthew
Job Details:
02/20/2026
Found issue with panel and board. Recommended replacing unit
We serviced a
Kitchenaid Range
Model KOSE500ESS04
Near Williamsburg, Virginia 23188
Matthew
Job Details:
02/20/2026
Tested heating elements and fuses. All checked okay. Wiring okay too. Issue is with main control board. Getting new control board and returning to install.
We serviced a
Hamilton Beach Refrigerator
Model 1F
Near Glen Allen, Virginia 23060
Matthew
Job Details:
02/19/2026
Issue with starter device. Needs to be replaced. Ordering and returning to install on Monday.
We serviced a
General Electric Washer
Model GUD27ESSM1WW
Near Richmond, Virginia 23220
Matthew
Job Details:
02/19/2026
Found issue with drain pump. Ordering new drain pump in returning to install.
We serviced a
Whirlpool,Whirlpool Dryer,Refrigerator
Model WED5100HW2,WRS331SDHM06
Near Quinton, Virginia 23141
Matthew
Job Details:
02/19/2026
Dryer, found issue with heating element, replaced heating element dryer is okay. Refrigerator, issue with defrost cycle, heating element assembly and control board need to be replaced. Ordering parts and returning to install
We serviced a
Frigidaire Washer
Model LTS2140FS1
Near Williamsburg, Virginia 23188
Matthew
Job Details:
02/19/2026
Issue with washer control board. Customer opting for replacement.
We serviced a
Forno Range
Model FCTGS5751-30
Near Glen Allen, Virginia 23059
Matthew
Job Details:
02/18/2026
Found issue with burner orffice having debris clogging both middle and upper left burners. Cleaned and everything checked out ok. Job complete.
We serviced a
Maytag Washer
Model MVW5430MW1
Near Richmond, Virginia 23225
Matthew
Job Details:
02/18/2026
No issue found. Moved washer back
We serviced a
General Electric Refrigerator
Model GFE26GSKJSS
Near Henrico, Virginia 23231
Matthew
Job Details:
02/18/2026
Issue with filter adapter. Ordering new peice and returning.
We serviced a
Samsung,Samsung Dryer
Model NX58H9500WS
Near Williamsburg, Virginia 23188
Matthew
Job Details:
02/18/2026
Found issue with igniter. Replaced and all checked ok. Dryer has mother board issue. Job complete
We serviced a
Frigidaire Range
Model FFIF3054TSD
Near Williamsburg, Virginia 23188
Matthew
Job Details:
02/18/2026
Issue with coil and controller. Customers opting to replace oven instead of repair. Job complete
We serviced a
General Electric Washer
Model GUD27EESN0WW
Near Williamsburg, Virginia 23188
Matthew
Job Details:
02/18/2026
Water was turned off at wall. Turned on and everything checked out ok. Job complete
We serviced a
Whirlpool,Whirlpool Refrigerator,Range
Model WRX988SIBM03,WGG745S0FS00
Near Williamsburg, Virginia 23188
Matthew
Job Details:
02/18/2026
Refrigerator has sealed system issue. Recommended replacing. Oven had a bad igniter on top oven. Replaced and everything checked out ok. Job complete
We serviced a
Samsung Dryer
Model DVE45R6100W/A3
Near Williamsburg, Virginia 23185
Matthew
Job Details:
02/18/2026
Customer states that dryer is not heating up. Tested power going to dryer, 240 volts confirmed. Took unit apart and tested heating element. Heating element defective, replace heating element and tested unit. Unit is working as designed. Job complete
We serviced a
Whirlpool Dishwasher
Model WDT730PAHZ0
Near Henrico, Virginia 23294
Matthew
Job Details:
02/17/2026
Issue with top rack adjuster wheels. Replaced both adjusters and all checked ok. Job complete
Near Richmond, Virginia 23238
Matthew
Job Details:
02/17/2026
Issue with element. Replaced and all checked ok.
We serviced a
General Electric Washer
Model GFW850SPN5RS
Near Chesterfield, Virginia 23832
Matthew
Job Details:
02/17/2026
Water is coming from back suds vent.
Recommended cleaning out washer with vinegar to reduce suds.
We serviced a
General Electric Dryer
Model GFD85ESPN1RS
Near Chesterfield, Virginia 23832
Matthew
Job Details:
02/17/2026
Found issue with crack in drum. Drum needs to be replaced. Need autho
Near Chester, Virginia 23836
Matthew
Job Details:
02/17/2026
issue with control board. replace and everything checked okay
We serviced a
Electrolux Dryer
Model EFME627UIW2
Near Williamsburg, Virginia 23185
Matthew
Job Details:
02/17/2026
Customer reports dryer is making noise during operation. Inspected drum rollers, idler pulley, and belt; all components appear functional with no obvious excessive wear or damage. After reassembly and testing, a slight intermittent whistling noise was observed. Noise is inconsistent and could not be precisely isolated at this time. Heating element is producing noticeable operational noise.
Recommend preventative maintenance by replacing drum rollers, idler pulley, belt, and heating element to address noise and prevent potential future failure.
We serviced a
Electrolux Dryer
Model EFME627UIW2
Near Williamsburg, Virginia 23185
Matthew
Job Details:
02/17/2026
Customer reports dryer is making noise during operation. Inspected drum rollers, idler pulley, and belt; all components appear functional with no obvious excessive wear or damage. After reassembly and testing, a slight intermittent whistling noise was observed. Noise is inconsistent and could not be precisely isolated at this time. Heating element is producing noticeable operational noise.
Recommend preventative maintenance by replacing drum rollers, idler pulley, belt, and heating element to address noise and prevent potential future failure.
We serviced a
General Electric Dryer
Near Williamsburg, Virginia 23185
Matthew
Job Details:
02/17/2026
Dryer appeared okay Tennant said that they unplugged it and plugged it back in and everything has been working normal since.
We serviced a
General Electric Washer
Model GFD55ESSN1WW
Near Williamsburg, Virginia 23185
Matthew
Job Details:
02/17/2026
Dryer checked ok. Tenant unplugged and plugged back in. Works ok now
Near Williamsburg, Virginia 23185
Matthew
Job Details:
02/16/2026
Found issue with control board. NLA. Cx getting new oven. Job complete.
We serviced a
Lg Dryer
Model DLEX7600KE
Near Williamsburg, Virginia 23188
Matthew
Job Details:
02/16/2026
Drum issue. Drum is cracked. Recommended calling manufacturer. Job complete
We serviced a
General Electric Microwave
Model JEM31CF001
Near Williamsburg, Virginia 23188
Matthew
Job Details:
02/16/2026
Issue with micro switch and body holder. Parts NLA. Job complete
We serviced a
Maytag Dishwasher
Model GDF535PGR0WW
Near Williamsburg, Virginia 23188
Matthew
Job Details:
02/16/2026
Installed new sensors and everything checked okay. Job complete
We serviced a
Whirlpool Washer
Model WTW4957PW0
Near Sandston, Virginia 23150
Matthew
Job Details:
02/16/2026
Found issue with control board sensor. Replaced and all checked ok.
We serviced a
General Electric Dryer
Model GFD85ESPN0RS
Near Providence Forge, Virginia 23140
Matthew
Job Details:
02/16/2026
Customer states that dryer shuts off after a minute of running. Tested power to dryer and 240 confirmed. Tested panel during power outage after about a minute and panel is receiving no power from control board during issue. Control board is defective. Ordering new control board and returning to install.
We serviced a
Samsung Refrigerator
Model RF18HFENBSR/US
Near Williamsburg, Virginia 23188
Matthew
Job Details:
02/06/2026
Issue with defrost drain. Needs kit
We serviced a
Whirlpool Washer
Model WET4024HW0
Near Toano, Virginia 23168
Matthew
Job Details:
02/06/2026
Issue with valve customer contemplating repair.
We serviced a
Lg Dishwasher
Model LDTH5554D
Near Williamsburg, Virginia 23188
Matthew
Job Details:
02/06/2026
Cx states dishwasher lights flashing and beeping and stops mid cycle. Took apart door and inspected panel. Unplugged panel and plugged back in. Still having issues.
We serviced a
Whirlpool Refrigerator
Model WRX986SIHZ02
Near Williamsburg, Virginia 23188
Matthew
Job Details:
02/06/2026
Issue is possibly related to the compressor. Either compressor or control board are failing. Recommended getting extended warranty. Job complete
We serviced a
General Electric,Maytag Refrigerator,Washer
Model DSHF6VGBCCBB,MVWC300XW1
Near Williamsburg, Virginia 23188
Matthew
Job Details:
02/06/2026
Washer: issue with button. Cap came off. Put cover back on button switch and unplugged unit for 10 seconds and reset. Back to normal.
Refrigerator: issue with line freezing possibly. Recommended getting water line buddy in case. Job complete
We serviced a
Kenmore Washer
Model 796.41262.610
Near Williamsburg, Virginia 23185
Matthew
Job Details:
02/06/2026
Found issue was with clogged drain. Cleared out and unit is back to normal. Dishwasher already fixed by different vendor that was outsourced by the tenants. Job complete
We serviced a
General Electric Washer
Model GFW400SCM1WW
Near Williamsburg, Virginia 23188
Matthew
Job Details:
02/06/2026
Tested unit and working on arrival. Job complete
We serviced a
Whirlpool Washer
Model WTW5000DW2
Near Williamsburg, Virginia 23185
Matthew
Job Details:
02/05/2026
Seal on transmission has gone bad and oil is leaking out from bottom. Transmission will need to be replaced. Recommend replacing unit
We serviced a
Maytag Dryer
Model MED5630HC2
Near Richmond, Virginia 23223
Matthew
Job Details:
02/05/2026
Found issue with heating element. Replaced and all checked ok. Job complete
We serviced a
Sharp Dishwasher
Model SDW6757ES
Near Richmond, Virginia 23220
Matthew
Job Details:
02/05/2026
Found issue with pump. Will need to be replaced.
We serviced a
Whirlpool Washer
Model WTW5057LW0
Near Rockwood, Virginia 23236
Matthew
Job Details:
02/05/2026
Drive pulley bolt came loose. Stripped pulley. Replaced pulley assembly. Job complete
We serviced a
Electrolux,Kitchenaid,Kitchenaid Washer,Cooktop,Range
Model EFLS627UTT2,KCGS956ESS02,KOCE500ESS11
Near Chesterfield, Virginia 23838
Matthew
Job Details:
02/04/2026
Wall oven: issue with control and temp sensor.
Cooktop: possible valve issue
Washer: lock mechanism and control board may need to be replaced. Error E41
Job complete for now