We serviced a
Whirlpool Washer
Model WTW4957PW0
Near Mechanicsville, Virginia 23111
Matthew
Job Details:
11/17/2025
Ordering part and returning
We serviced a
General Electric Washer dryer combo
Model PFQ97HSPV0DS
Near Toano, Virginia 23168
Matthew
Job Details:
11/17/2025
Found clogged vent. Cleared out. All checked ok
We serviced a
Whirlpool Range
Model FFGF3015LWD
Near Williamsburg, Virginia 23188
Matthew
Job Details:
11/17/2025
Working on arrival. Possible issue with infinite switch for right front
We serviced a
Whirlpool Washer dryer combo
Model WET4027HW1
Near Williamsburg, Virginia 23185
Matthew
Job Details:
11/17/2025
Tested unit and unit locks and then won't do anything else. Lid lock light keeps blinking. Issue with control board.
We serviced a
Lg Refrigerator
Model LFX31945ST/02
Near New Kent, Virginia 23124
Matthew
Job Details:
11/13/2025
Issue with ice maker and gasket on right side door needs to be replaced.
Near Richmond, Virginia 23234
Matthew
Job Details:
11/13/2025
Unit working on arrival
We serviced a
Whirlpool Range
Model WGE745C0FS05
Near Richmond, Virginia 23224
Matthew
Job Details:
11/13/2025
Issue with door lock . Error F5 E0. Ordering and returning to install
We serviced a
Whirlpool Washer
Model WTW4800XQ2
Near Richmond, Virginia 23230
Matthew
Job Details:
11/13/2025
Found issue with plastic getting stuck in between motor and housing. Removed and all checked ok
We serviced a
Lg Dishwasher
Model LDT5678SS
Near West Point, Virginia 23181
Matthew
Job Details:
11/13/2025
Found issue with panel. Not worth repair
We serviced a
Kitchenaid Refrigerator
Model KFRF25QAAL00
Near Lanexa, Virginia 23089
Matthew
Job Details:
11/13/2025
Found issue with water valve and front face is missing. Parts nla. Job complete
We serviced a
Samsung Range
Model NE595R0ABSR/AA
Near Williamsburg, Virginia 23188
Matthew
Job Details:
11/12/2025
Issue with control board. Not worth repairing
We serviced a
Whirlpool Washer
Model WTW4816FW3
Near Chesterfield, Virginia 23838
Matthew
Job Details:
11/12/2025
Control stuck on drain mode. Replaced control and unit is now working as designed. Job complete
We serviced a
Maytag Dryer
Model MED7230HW2
Near Midlothian, Virginia 23112
Matthew
Job Details:
11/12/2025
Found issue with heating element. Replaced and all checked ok. Job complete
We serviced a
Frigidaire Dishwasher
Model FGBD2431KB1
Near Williamsburg, Virginia 23188
Matthew
Job Details:
11/12/2025
Found issue with control board. Not worth repair. Job complete
We serviced a
Frigidaire Refrigerator
Model FFSS2615TP4
Near Williamsburg, Virginia 23185
Matthew
Job Details:
11/12/2025
Found that the defrost drain was clogged and frozen over. Cleared with steamer and installed defrost drain kit. Unit is back to normal and job complete
We serviced a
General Electric Range
Model PT7550SFSSS
Near Williamsburg, Virginia 23188
Matthew
Job Details:
11/12/2025
Found issue with lower fan. Ordering and returning.
We serviced a
Whirlpool Dryer
Model WED5100HW3
Near Chester, Virginia 23831
Matthew
Job Details:
11/11/2025
Blower wheel issue. Ordering motor wheel and housing
We serviced a
Whirlpool Washer
Model WTW5057LW0
Near Rockwood, Virginia 23236
Matthew
Job Details:
11/11/2025
Error code F7 E3.issue with actuator/wire harness.
We serviced a
Whirlpool Dryer
Model WED5100HW3
Near Toano, Virginia 23168
Matthew
Job Details:
11/11/2025
Found issue with heating element. Replaced and tested unit. All checked okay job complete
We serviced a
Maytag Dryer
Model MCE8000AYW
Near Toano, Virginia 23168
Matthew
Job Details:
11/11/2025
Found issue with heating element. Ordering restring kit
We serviced a
Bosch Dishwasher
Model SHE43RF6UC/64
Near Williamsburg, Virginia 23188
Matthew
Job Details:
11/11/2025
Found issue with drain hose to sink. Blocked by garbage disposal and needs removed. Job complete
We serviced a
Maytag Washer
Model MVW5430MW1
Near Sandston, Virginia 23150
Matthew
Job Details:
11/10/2025
Found broken wire to pump. Fixed and all checked ok.
We serviced a
Whirlpool Dryer
Model WED4815EW1
Near Henrico, Virginia 23231
Matthew
Job Details:
11/10/2025
Found issue with thermal fuse. Replaced and all checked ok
We serviced a
Samsung Washer
Model WA45T3200AW/A4
Near Charles City, Virginia 23030
Matthew
Job Details:
11/10/2025
Issue with control board, not cost effective.
We serviced a
Sub-Zero,General Electric Refrigerator,Range
Model 642/02,C2S900P2M1S1
Near Williamsburg, Virginia 23185
Matthew
Job Details:
11/10/2025
Fixed issue with handle on oven. Refrigerator making noise unable to repeat.
We serviced a
Hotpoint Washer
Model HTW240ASK6WS
Near Williamsburg, Virginia 23185
Matthew
Job Details:
11/10/2025
Unit working on arrival. Possible control issue.
Near Port Haywood, Virginia 23138
Matthew
Job Details:
11/10/2025
installed parts all checked ok
We serviced a
Maytag Washer
Model MVW7230HW
Near Richmond, Virginia 23231
Matthew
Job Details:
11/03/2025
Tested unit and could not notice any abnormal sounds. Lid is secure and not loose at all. Inform customer that noise complaints are not covered under Lowe's terms and conditions. Issue may be intermittent. Job complete
We serviced a
Whirlpool Refrigerator
Model WRF767SDHZ04
Near Williamsburg, Virginia 23188
Matthew
Job Details:
11/03/2025
Issue with LED module and refrigerator. Will need to order kit and return to install.
We serviced a
Lg Refrigerator
Model LRFDS3006S/00
Near Williamsburg, Virginia 23185
Matthew
Job Details:
11/03/2025
Found issue with water/dispenser board and possibly the switch though the switch appears fine, issue is intermittent. Ordering parts and returning
We serviced a
Kenmore Dryer
Model 79681472210
Near Richmond, Virginia 23233
Matthew
Job Details:
10/30/2025
Found back roller wheels are worn. Ordering and returning
We serviced a
Whirlpool Washer
Model WTW4957PW0
Near Glen Allen, Virginia 23060
Matthew
Job Details:
10/30/2025
Cx states washer keeps running and making noise. Found issue with control pressire switch. Replaced control board and recalibrated. All checked ok. Job complete USED 1 W11603810 CNTRL ELEC
We serviced a
Samsung Refrigerator
Model RF18A5101SR/AA
Near Quinton, Virginia 23141
Matthew
Job Details:
10/30/2025
Temp in freezer is too low. Went down to about 25 when set to 0-5. Recommended replacing unit as issue is sealed system problem. Job complete
Near New Kent, Virginia 23124
Matthew
Job Details:
10/30/2025
Found crack on panel. Informed customer that cosmetic issues are not covered under terms and conditions. Job complete
We serviced a
Thermador Range
Model WD30WC/01
Near Williamsburg, Virginia 23185
Matthew
Job Details:
10/30/2025
Found issue with rail catch and release mechanism. Applied grease as it appeared the right side was not smooth enough. Tested and drawer is working like normal now. Job complete
We serviced a
General Electric Dishwasher
Model PDT715SYN0FS
Near Williamsburg, Virginia 23185
Matthew
Job Details:
10/30/2025
Found issue with elbow hose to wash pump. Has tear.
We serviced a
Hotpoint Range
Model RH75804WH
Near Williamsburg, Virginia 23185
Matthew
Job Details:
10/29/2025
Found issue with 2 receptacles and 1 burner is defective. Ordering parts and returning.
We serviced a
Bosch Dishwasher
Model SHPM78Z55N/20
Near Williamsburg, Virginia 23188
Matthew
Job Details:
10/29/2025
Removed door kick plate flap. Resecured kick plate. Job complete
We serviced a
Samsung Dryer
Model DVE50T5300C/A3
Near Chesterfield, Virginia 23832
Matthew
Job Details:
10/29/2025
Cx states dryer is making noise. Found lint build up in dryer. Cleaned out and dryer is back to normal
We serviced a
Whirlpool Refrigerator
Model WRT311FZDW00
Near Chesterfield, Virginia 23832
Matthew
Job Details:
10/29/2025
Issue with fan we installed. Replaced with another and came on right away.
We serviced a
Whirlpool Dishwasher
Model WDT730PAHZ0
Near Chester, Virginia 23836
Matthew
Job Details:
10/29/2025
Tested unit and works just fine. Job complete
We serviced a
General Electric Refrigerator
Model CVE28DP2NBS1
Near Williamsburg, Virginia 23185
Matthew
Job Details:
10/28/2025
Customer would like to replace icemaker and we need to come out and fix hose to refrigerator. Customer signed up for protection plan for 1 year.
We serviced a
Whirlpool Washer
Model WTW5000DW2
Near Williamsburg, Virginia 23185
Matthew
Job Details:
10/28/2025
Issue with basket Bushing. Coming back to replace
We serviced a
Unknown Range
Model 351FEC100B
Near Williamsburg, Virginia 23185
Matthew
Job Details:
10/28/2025
Timer was on and causing it to not start. All appears normal now. Job complete.
We serviced a
Maytag Washer
Model MVW4505MW0
Near Charles City, Virginia 23030
Matthew
Job Details:
10/28/2025
Found issue with control board and lid switch ordering parts and returning
We serviced a
Whirlpool Dryer
Model WED6620HC0
Near Williamsburg, Virginia 23185
Matthew
Job Details:
10/28/2025
Tested dryer for over an hour and could not duplicate the problem. Everything is normal and work performed on prior visit is fine. Heating element is working and heating. May be possible electrical issue at wall or separate control board issue. Unable to find cause or repeat problem. Dryer working as designed.
We serviced a
Lg Dryer
Model DLEX7600KE
Near Williamsburg, Virginia 23185
Matthew
Job Details:
10/28/2025
Found issue with back 2 rollers. Replaced and all checked ok
We serviced a
General Electric Dryer
Model GFD55ESSN0WW
Near Williamsburg, Virginia 23188
Matthew
Job Details:
10/28/2025
Found issue with power supply. It appears the outlet to dryer is loose. Only getting one leg of power consistently. Recommended calling an electrician. Job complete
We serviced a
General Electric,General Electric Refrigerator,Range
Model GZS22IYNXHFS,JTS5000SN2SS
Near Williamsburg, Virginia 23188
Matthew
Job Details:
10/27/2025
Found issue with glass windows assembly on oven door. Ice bucket needs replacement
We serviced a
Whirlpool Range
Model WFE535S0LZ2
Near Richmond, Virginia 23224
Matthew
Job Details:
10/27/2025
Control board is shorted out due to roach infestation inside the unit. Unit is not covered due to terms and conditions not covering infestations. Sent information over to authorization team.
We serviced a
Kitchenaid Range
Model KOES530PPS
Near Chesterfield, Virginia 23832
Matthew
Job Details:
10/27/2025
Issue is likely the cause of power outage. Was able to reset control board and now unit working like normal. Heated up to 350 with no problems. Job complete
We serviced a
Whirlpool Washer
Model WTW4816FW3
Near Midlothian, Virginia 23113
Matthew
Job Details:
10/27/2025
Installed new board and recalibrated. All checked ok! Job complete
We serviced a
General Electric Washer
Model GFW850SPN0RS
Near Midlothian, Virginia 23113
Matthew
Job Details:
10/27/2025
Installed new valve and tested in front of customer. Everything checked ok. Unit working before leaving and no leaks at hoses or drain hose.
We serviced a
Frigidaire Refrigerator
Model LFTR2021TF5
Near Williamsburg, Virginia 23185
Matthew
Job Details:
10/27/2025
Gasket is torn apart at bottom right corner and falling off. Needs to replaced.
We serviced a
Samsung Dishwasher
Model DW80R2031US
Near Newport News, Virginia
Matthew
Job Details:
10/23/2025
Installed new valve. Tested and unit is working fine. Job complete,Issue with water valve leaking and causing flood switch to activate in bottom basin. Valve will need to be replaced.
We serviced a
Whirlpool Washer
Model LSR8233J00
Near Williamsburg, Virginia 23188
Matthew
Job Details:
10/23/2025
Found broken wire to lid switch. Repaired and all checked ok. Job complete
We serviced a
Whirlpool Dryer
Model WED6620HC0
Near Williamsburg, Virginia 23185
Matthew
Job Details:
10/23/2025
Found bad heating element. Replaced with element from stock. Tested and unit is working as designed. Job complete
We serviced a
Kenmore Microwave
Model 911.41489991
Near Williamsburg, Virginia 23188
Matthew
Job Details:
10/23/2025
Found issue with microwave switch bracket. Trimmed and fixed piece. Tested and unit working normally. Job complete
We serviced a
Unknown Refrigerator
Model G-26-C334B-HC
Near Williamsburg, Virginia 23188
Matthew
Job Details:
10/23/2025
Found issue with sealed system. Verified that unit has a coolant leak more than likely in the evaporator coil. Job complete
We serviced a
Samsung,Samsung,Insignia Refrigerator,Refrigerator
Model N/A
Near Williamsburg, Virginia 23188
Matthew
Job Details:
10/23/2025
Found issue with cooktop switch being loose. Took apart and tightened. Got refrigerator shelf out. Showed cx how to take filter out of second refrigerator. Job complete
We serviced a
Frigidaire Refrigerator
Model FRSS2323AS0
Near Richmond, Virginia 23231
Matthew
Job Details:
10/22/2025
Due to power surge. Both inverter and power board are defective. Tried putting fridge in diagnostic mode and activating components and board is not sending power to main components. Both boards would need to be replaced to repair fridge. Not cost effective. Recommended replacing unit.
We serviced a
General Electric Refrigerator
Model GFE28GYNKFS
Near Richmond, Virginia 23237
Matthew
Job Details:
10/22/2025
Reinstalled filter and water return to dispenser. Unit is working as design. Job complete
We serviced a
Whirlpool Washer
Model WTW4816FW3
Near Chesterfield, Virginia 23838
Matthew
Job Details:
10/22/2025
Found issue with control board. Replaced and tested ok. Job complete
We serviced a
Whirlpool Refrigerator
Model WRT311FZDW00
Near Chesterfield, Virginia 23832
Matthew
Job Details:
10/22/2025
Found evap fan in freezer defective. Replaced and unit working ok now. Job complete
We serviced a
Bosch Dishwasher
Model SHXM78Z55N/18
Near Williamsburg, Virginia 23188
Matthew
Job Details:
10/22/2025
Found lots of water in zeolite fan duct. Shop vacuumed it out. Possible cause of E07 issue. E06 relates to door being opened during cycle. May not be a concern. Unit working ok now. Job complete
We serviced a
Maytag Washer
Model MVW6230HW3
Near Williamsburg, Virginia 23185
Matthew
Job Details:
10/22/2025
Found water under pan. No signs of water coming from washer after test. Recommended replacing pan as it has cracks. Water could have been from one time external source. Job complete
We serviced a
General Electric Refrigerator
Model PWE23KSKGSS
Near Williamsburg, Virginia 23185
Matthew
Job Details:
10/22/2025
Unit working on arrival. Based on symptoms the issue is likely with FF fan motor.
We serviced a
Roper Washer
Model RTW4516FW2
Near Richmond, Virginia 23231
Matthew
Job Details:
10/22/2025
Found bad Suspension rods. Replaced and significant improvement on basket stability. Job complete
We serviced a
Whirlpool Dishwasher
Model WDPA70SAMZ1
Near Toano, Virginia 23168
Matthew
Job Details:
10/21/2025
Issue with tub gasket on right side. Ordering replacement and returning.
We serviced a
Kitchenaid Dishwasher
Model KDTM354ESS3
Near Williamsburg, Virginia 23188
Matthew
Job Details:
10/21/2025
Found issue with wash motor. Replaced and tested. Unit working as designed. Job complete
We serviced a
Whirlpool Refrigerator
Model WRV986FDEM00
Near Williamsburg, Virginia 23185
Matthew
Job Details:
10/21/2025
Issue with icemaker thermister in top compartment. Will need to be replaced. Lower icemaker not working as well. Cx contemplating repair.
We serviced a
Lg Microwave
Model LMV1831ST
Near Williamsburg, Virginia 23188
Matthew
Job Details:
10/20/2025
Microwave has bad control board.
We serviced a
Thermador Cooktop
Model SGCS365RS
Near Williamsburg, Virginia 23185
Matthew
Job Details:
10/20/2025
Issue with left front burner electrode. Working for now. Job complete
We serviced a
Maytag Washer
Model MVWX655DW1
Near Williamsburg, Virginia 23188
Matthew
Job Details:
10/20/2025
Found issue is related to basket stripped out from transmission shaft. Basket will need to be replaced as well as impeller. Sent estimate to paying party. Job complete
We serviced a
Bosch Dishwasher
Model SHP865WF5N/10
Near Williamsburg, Virginia 23185
Matthew
Job Details:
10/20/2025
Found water in base. Possible bad Inlet valve. Recommend replacing unit
We serviced a
Samsung Dishwasher
Model DW80R2031US
Near Newport News, Virginia
Matthew
Job Details:
10/16/2025
Issue with water valve leaking and causing flood switch to activate in bottom basin. Valve will need to be replaced.
We serviced a
Sub-Zero Refrigerator
Model BI-42UFD/S/TH
Near Charles City, Virginia 23030
Matthew
Job Details:
10/16/2025
Fixed hose under house to icemaker. Cleared ice in water chute to refrigerator icemaker
We serviced a
Lg Dishwasher
Model LDS5040ST
Near Williamsburg, Virginia 23185
Matthew
Job Details:
10/16/2025
Found issue with wiring in wire box. Wire nut burned up. Replaced wire nuts and cleaned wires. Tested and all checked ok.
We serviced a
General Electric Dryer
Model GTD65EBSJ3WS
Near Providence Forge, Virginia 23140
Matthew
Job Details:
10/15/2025
Tested unit and unit got to temp and cycled normally. Tested airflow and seemed ok. Moisture sensor bars may have had build up on them. Cleaned Moisture sensor bars. Not able to find any obvious issues. Vent probably needs to be cleaned to outside.
We serviced a
Fisher & Paykel Washer
Model GWL11
Near Williamsburg, Virginia 23185
Matthew
Job Details:
10/15/2025
Found issue with pump. Ordering and returning to install
We serviced a
Whirlpool Range
Model SF368LEPQ1
Near Williamsburg, Virginia 23188
Matthew
Job Details:
10/15/2025
Found issue with control board. Part NLA. Cx opting for replacement
We serviced a
Kitchenaid,General Electric Range,Washer
Model KEBS107SSS04,GFW850SSN0WW
Near Williamsburg, Virginia 23188
Matthew
Job Details:
10/15/2025
Found issue with inverter board on washer and thermal fuse is likely bad on oven. Picking up parts and returning.
We serviced a
Viking Range
Model VGIC3054BWH
Near Richmond, Virginia 23235
Matthew
Job Details:
10/14/2025
Went to replace old pipe and found that pipes are very corroded. Try to loosen pipes with WD-40 and Heat. Pipes are still very stock in one pipe will need to be cut in order to detach old regulator. Returning with cutter and pipe material.,All four burners including bake and broil very low gas pressure. Issue appears to be with the gas regulator.
We serviced a
General Electric Refrigerator
Model PVD28BYNBFS
Near Toano, Virginia 23168
Matthew
Job Details:
10/14/2025
Icemaker temp read 36 on arrival and freezer was -4. Icemaker compartment is not getting cold enough. Tested icebox fan threw diagnostic and did not get any airflow. Tested icemaker through diagnostic mode and icemaker did not harvest and kept humming instead. Icemaker and icebox fan defective. Parts will need to be replaced.
We serviced a
Kitchenaid Range
Model KODE500ESS05
Near Williamsburg, Virginia 23188
Matthew
Job Details:
10/14/2025
Cleared error code amd reset. Tested bake on both lower and upper. Tested fine. Unit working as designed. Job complete
We serviced a
Kitchenaid Range
Model KODE500EBS00
Near Williamsburg, Virginia 23185
Matthew
Job Details:
10/14/2025
Took oven out of cavity and tested board and UI. Board getting proper voltage but no repsonse. CNTRL- F failed ohms test. Both parts will need to be replaced.
We serviced a
Whirlpool Microwave
Model WMH32L19AS
Near Williamsburg, Virginia 23188
Matthew
Job Details:
10/14/2025
Found bad microswitch on lower interlock assembly. Replaced and all checked ok. Job complete
We serviced a
Whirlpool Dishwasher
Model WDTA50SAKZ3
Near Midlothian, Virginia 23112
Matthew
Job Details:
10/13/2025
Issue with dispenser . Ordering replacement and returning.
We serviced a
Maytag Washer
Model MVWB765FW3
Near Midlothian, Virginia 23113
Matthew
Job Details:
10/13/2025
Issue with UI Panel. Getting 5v DC from control board. Ordering part and returning to install
We serviced a
Maytag,Maytag Washer
Model MVW6200KW1,MVW6200KW1
Near Mechanicsville, Virginia 23116
Matthew
Job Details:
10/13/2025
Found issue with lid switch and transmission is also bad. Not worth repairing at this point
We serviced a
Kitchenaid Refrigerator
Model KRMF706EBS04
Near Williamsburg, Virginia 23188
Matthew
Job Details:
10/13/2025
Installed new bin And shelf piece. Retrieved other incorrect part.
We serviced a
General Electric,Kenmore Range
Model JGS968SEK2SS,233.5208910
Near Williamsburg, Virginia 23188
Matthew
Job Details:
10/13/2025
Found lots of mold build up in vent hood. Vent hood blower is locking up. Recommended replacing vent hood. Oven igniter is going bad. Takes too long to ignite bake. Igniter needs to be replaced soon.
We serviced a
Samsung Dryer
Model DVE45R6100P/A3
Near Chesterfield, Virginia 23832
Matthew
Job Details:
10/10/2025
Replaced element. All checked ok
We serviced a
General Electric Washer
Model GFW850SPN0RS
Near Midlothian, Virginia 23113
Matthew
Job Details:
10/09/2025
Found issue with bulk dispenser solenoid. Cx contemplating repair
We serviced a
Maytag Washer
Model MVW6230HW3
Near Richmond, Virginia 23233
Matthew
Job Details:
10/09/2025
Found broken wire to pump. Replaced and all checked ok. Job complete
We serviced a
Gibson Range
Model N/A
Near Richmond, Virginia 23220
Matthew
Job Details:
10/09/2025
Installed new igniter and oven heated up just fine. Job complete
We serviced a
Whirlpool Washer dryer combo
Model WET3300XQ0
Near Richmond, Virginia 23220
Matthew
Job Details:
10/09/2025
Issue with dryer exhaust vent. Needs professional cleaning. Dryer working fine otherwise
We serviced a
Lg Dryer
Model DLE2514W
Near Williamsburg, Virginia 23188
Matthew
Job Details:
10/09/2025
Found issue is with thermal fuse on heating element being blown. Heating element is likely defective. Cx opting for replacement. Job complete
We serviced a
General Electric,Speed Queen Washer,Dryer
Model GTW180SCJ0WW,SSEMNAGS171TW01
Near Williamsburg, Virginia 23185
Matthew
Job Details:
10/09/2025
Inspected washer and could not find any leaks. Issue is with plumbing more than likely. Inspected wiring as well. No issues. Cleaned out dryer lint trap
We serviced a
General Electric,General Electric Washer,Dryer
Model GFW550SSN5WW,GFDN120ED0WW
Near Williamsburg, Virginia 23185
Matthew
Job Details:
10/09/2025
WASHER:
Tested unit on test 14 in diagnostic mode. Unit did not achieve high speed spin. Inverter board to motor is defective and will need to be replaced.
DRYER:
Tested unit and unit kept heating and would not stop causing thermostat to open. Checked back control thermister and outlet control thermister. Both ok and within range. Checked heating element for ground and passed. Issue is with control board and will need to be replaced.