We serviced a
Maytag Washer
Model MHW5630HW3
Near New Kent, Virginia 23124
Matthew
Job Details:
04/18/2025
Cx states washer is leaking from the front. Issue with the rubber gasket. Found washer fastener loop not on front bellow. Found fastener and reattached. Tested unit and everything is in working order
We serviced a
Midea Washer
Model MLV45N3BWW
Near Richmond, Virginia 23223
Matthew
Job Details:
04/18/2025
Cx states the lid is lock and having an error code. Found a lot of misuse and abuse. Service denied through warranty
We serviced a
Amana Washer
Model NTW4516FW3
Near Ettrick, Virginia 23803
Matthew
Job Details:
04/18/2025
Cx states washing machine is not coming on to wash it's just making noise like it's on a rinse cycle but it's not doin nothing. Found unit is Stuck in drain mode. Bad board. ;Ordering 1 W11170317 (CNTRL-ELEC)
We serviced a
GE Microwave
Model JNM1851DM2BB
Near Richmond, Virginia 23237
Matthew
Job Details:
04/18/2025
Unable to duplicate the problem. Cx states microwave not as powerful. Putting in for replacement as unit is 17 years old.
We serviced a
Whirlpool Washer
Model WFW5620HW0
Near Richmond, Virginia 23224
Matthew
Job Details:
04/18/2025
Installed all parts. All checked ok. Advised CX to switch softener product. ;Indicated usage for W11688994 (VALVE), W11688995 (VALVE), & W11524105 (DRAWER)
We serviced a
LG Refrigerator
Model LFXC22526S/04
Near Providence Forge, Virginia 23140
Matthew
Job Details:
04/16/2025
Cx says ice maker and water dispenser not working. Found Error code E CF. Bad condenser fan motor. Ordering replacement and returning. ;ordering 1 EAU65058502 (MOTOR ASSEMBLY,DC)
We serviced a
Whirlpool Washer
Model WTW4816FW2
Near Richmond, Virginia 23223
Matthew
Job Details:
04/16/2025
Installed new board and hose. Tested unit and everything checked ok. ;Used 1 W11170319 (CNTRL-ELEC) & 1 WP353244 (HOSE)
We serviced a
Maytag Washer
Model MVW5430MW
Near Richmond, Virginia 23231
Matthew
Job Details:
04/16/2025
Installed new gearcase and washplate. Tested and unit is working as designed. ;Used 1 W11449840 (GEARCASE) & W10902814 (WASHPLATE)
We serviced a
GE Dryer
Model GTD45EASJ2WS
Near Williamsburg, Virginia 23185
Matthew
Job Details:
04/16/2025
Found burner up wire going to heating element. Cx agreed to repair wire. Replaced wire. Tested unit and everything is working normally
We serviced a
GE Refrigerator
Model GFSF2KEYCBB
Near Williamsburg, Virginia 23185
Matthew
Job Details:
04/16/2025
Bad board, Customer opting for replacement.
We serviced a
Samsung Dryer
Model DV330AEW/XAA
Near Barhamsville, Virginia 23011
Matthew
Job Details:
04/16/2025
bad board recommend replacement.
We serviced a
Kitchenaid Dishwasher
Model KDTM404KPS0
Near Mechanicsville, Virginia 23111
Matthew
Job Details:
04/16/2025
Found issue is related to wash pump. Recommended replacement. Not cost effective
We serviced a
Frigidaire Refrigerator
Model FPRU19F8RFE
Near Williamsburg, Virginia 23188
Matthew
Job Details:
04/16/2025
Arrived and measured fridge temp. Read 39°F. Was 32°F last week. Checked power to compressor. No issues with electrical. Checked evaporator with thermal image. Confirmed freon leak. Recommended replacing unit. Not cost effective
We serviced a
Samsung Dryer
Model DV350AEP/XAA-01
Near Williamsburg, Virginia 23185
Matthew
Job Details:
04/16/2025
Found issue with heating element. Installed new heating element and all checked ok
We serviced a
LG Dryer
Model DLEX9000V
Near Williamsburg, Virginia 23185
Matthew
Job Details:
04/14/2025
Dryer drum making loud noise. - Found noise complaint is related to front and back bulkhead support wheels. Found wear all 4 wheels. Replaced and tested. All checked ok. ;Used 4 DC97-16782A (ROLLER WHEEL) from stock.
We serviced a
Samsung Washer
Model WF328AAW/XAA02
Near Charles City, Virginia 23030
Matthew
Job Details:
04/14/2025
not draining during the rinse cycle. - Found issue is related to drain pump. Checked drain filter for debris blocking pump and no debris were present. Cx agreed to replace drain pump. Replaced pump and tested unit afterwards and is now draining ok. ;Used 1 DC31-00054A (PUMP DRAIN) from stock
We serviced a
Frigidaire Washer/Dryer Combo
Model NOT AVAILABLE
Near Petersburg, Virginia 23803
Matthew
Job Details:
04/14/2025
washer not spinning clothes out and dryer turning on but not functioning after that. -Tested combo unit and found unit to be in good working order
We serviced a
Amana Washer
Model NTW4519JW2
Near Chester, Virginia 23831
Matthew
Job Details:
04/14/2025
Washing machine takes muliple attemps to start, not washing and not turning off, electrical plug has to be pulled in order for to stop. - Bad board, constant drain mode ;ordering 1 W11607637 (CNTRL-ELEC)
We serviced a
GE Range
Model JB645DKBBB
Near West Point, Virginia 23181
Matthew
Job Details:
04/14/2025
One burner is not working - Left front burner switch replaced, tested and all checked ok. ;Used 1 WB24X25013 (SWITCH-INF) from stock
We serviced a
GE Microwave
Model JVM3160RF2SS
Near Williamsburg, Virginia 23188
Matthew
Job Details:
04/14/2025
Calling in for replacement
We serviced a
Whirlpool Refrigerator
Model WRS321SDHW05
Near Williamsburg, Virginia 23185
Matthew
Job Details:
04/14/2025
ice maker not producing ice. - Found on off button on ice maker in off position.
We serviced a
ZLINE Range
Model RA30
Near Richmond, Virginia 23231
Matthew
Job Details:
04/12/2025
Oven heating very slowly, have to wait longer and have to turn up heat setting higher - Both heating elements in working order. Issue is related to thermostat. Ordering and returning to install ;Ordering 1 RA-111A (THERMOSTAT)
We serviced a
LG Washer
Model WM4370HKA
Near Colonial Heights, Virginia 23834
Matthew
Job Details:
04/12/2025
Arrived at location, customer states that washer panel beeps constantly at random times. Unable to duplicate issue on site. Issue is possibly related to water damage. UI panel might need to be replaced. Called in for authorization and was denied. Closing workorder.
We serviced a
Maytag Washer
Model MVW7232HW1
Near Petersburg, Virginia 23805
Matthew
Job Details:
04/12/2025
Not advancing through cycles. - Found issue with control board and panel. Communication error. Board and panel need to be replaced. Called AHS for autho. Autho denied. Repair not covered. Sent CX estimate for repairs. Recommend replacing
We serviced a
Whirlpool Washer
Model WTW7040DW0
Near Williamsburg, Virginia 23185
Matthew
Job Details:
04/12/2025
making pipes shake all over the place. Has had a plumber out. Water filling up in detergent tray. - Arrived and tested unit on hot and cold. Discovered that the hammering was frequently happening on hot side. Isolated hot side and tested again. Found that the valve was not opening on solenoid. Took valve off of washer and inspected filter. Found a significant amount of debris in both cold and hot side coming from the hot and cold hose. Recommended to CX that we replace hose and inlet valve. CX agreed and so we replaced both components. Tested unit afterwards and notice Hot side hammered three times. Tested it again with CX present. Hot side did not hammer after two full tests. ;Used 1 W11220230 (VALVE) & 1 WX14X10005 (2PK-POLYMER COATED 4'HOSES)
We serviced a
LG Washer
Model WT7600HKA
Near Williamsburg, Virginia 23185
Matthew
Job Details:
04/12/2025
leaking somewhere in the housing. Client tried flex seal but it is leaking still. -Found issue is related to hole in inlet valve solenoid. Replaced with new parts and tested. Unit is working as designed. ;Used 1 AJU75152601 (VALVE ASSEMBLY,INLET) from stock
We serviced a
GE Dishwasher
Model PDT715SYN2FS
Near Williamsburg, Virginia 23185
Matthew
Job Details:
04/12/2025
"won't complete cycle. When starting makes a soft humming noise for a min and then shuts off. no clogs in filter. Giving Error #56 for failure to drain. Tried to manually force to drain but hummed for a min and stopped. " -Found that the drain pump is not working. Ordering new pump and returning ;Ordering 1 WD19X25461 (DRAIN PUMP ASM)
We serviced a
Kenmore Refrigerator
Model 79571053014
Near Williamsburg, Virginia 23185
Matthew
Job Details:
04/12/2025
Installed drain heater probe kit and cleared ice debris. Unit is working as designed. Drain is cleared of ice and draining normally now.
We serviced a
Whirlpool Dishwasher
Model WDT750SAKZ
Near Glen Allen, Virginia 23060
Matthew
Job Details:
04/11/2025
"Dishwasher not working normal, control panel blinks, and then it doesn't light up, dishwasher makes more noise than it used to" - Arrived and noticed the UI display was not displaying any digits properly. No noticeable sounds were heard during inspection. ;Ordering 1 W11460962 (PANEL-UI)
We serviced a
Maytag Washer
Model MVW7230HW
Near Richmond, Virginia 23228
Matthew
Job Details:
04/11/2025
"I cant get the washer leveled, it tells me its unbalanced" - Found that it needed to be leveled. Leveled and it seems to have improved the basket position
We serviced a
Maytag Washer
Model MVWB835DW2
Near ,
Matthew
Job Details:
04/11/2025
Unable to remove rotor from transmission. Transmission and rotor are locked together. Non-repairable and needs to be replaced
We serviced a
GE Washer
Model GFW850SPN0RS
Near Richmond, Virginia 23223
Matthew
Job Details:
04/11/2025
Installed new water valve. tested and the squealing noise has subsided. ;Used 1 WH23X29553 (INLET-VALVE)
We serviced a
Frigidaire Professional Refrigerator
Model FPFU19F8RFE
Near Williamsburg, Virginia 23188
Matthew
Job Details:
04/11/2025
Cx states fresh food side is Freezing everything in the fridge. temp set to 41 degrees. Arrived at home and temp measured 32 degrees F. Possible issue with electrical. will need more time to further diagnose. RESCHEDULED
We serviced a
Sub-Zero Refrigerator
Model BI-36UFD/S/PH
Near Williamsburg, Virginia 23185
Matthew
Job Details:
04/11/2025
Cx states refrigerator is Leaking under the veggie drawer. Cx also states the bulbs need to be replaced. Installed light bulbs, found leak was associated with clogged defrost drain. Cleared and everything else checked ok. ;Used 4 7006999 (Light Bulb) from stock
We serviced a
GE Refrigerator
Model GDSS0KCXERSS
Near Newport News, Virginia 23608
Matthew
Job Details:
04/11/2025
Water has been leaking into the base of the freezer. Cleared defrost drain. All checked ok
We serviced a
GE Washer
Model GFW450SSM1WW
Near Williamsburg, Virginia 23185
Matthew
Job Details:
04/11/2025
Washer seems to be running water even when washer is not running. Client finding water under washer in the mornings. Found issue with inlet valves filling too slowly. Cx states washer is coming on and starting on its own. This would be an issue with Inlet valve not fully closing. Noticeable noise during spin. Basket bearings are going bad.
We serviced a
Whirlpool Washer
Model WTW8127LW
Near Henrico, Virginia 23231
Matthew
Job Details:
04/10/2025
Cx states there is Ticking sounds through cycle along with clothes are still soaked end of cycle. Tested unit with towels 2 times. Unit spun and drained towels out fine. Cx states there is clicking noise. Audible noise heard during slow spin. Noise has no effect on machine. Could not find any broken mechanical parts on machine. Found rust in tub from metal object. Debris is more than likely making clicking noise. Contacted Assurant support team and spoke with Byron. Instructed to close work order.
We serviced a
Amana Washer
Model NTW4519JW2
Near Richmond, Virginia 23223
Matthew
Job Details:
04/10/2025
Washer constantly draining even when nothing in it. Have to unplug to get it to stop and will continue to drain during wash cycle. Found issue with control board ordering a new one and coming back to install
We serviced a
Whirlpool Washer
Model WTW5057LW
Near Richmond, Virginia 23231
Matthew
Job Details:
04/10/2025
Cx states washer fills but does not wash. Found error code f8e1. Water pressure related. Found drain pump off of unit in the rear. Water was running out and most likely caused the issue. Tested and confirmed the washer no longer has any issues.
We serviced a
Samsung Dryer
Model DV328AEW/XAA
Near Charles City, Virginia 23030
Matthew
Job Details:
04/10/2025
Cx states dryer has screeching noise. Found issue was related to pulley wheel. Replaced from stock and everything is back to normal. Used 1 DC93-00634A (IDLER WHEEL)
We serviced a
Whirlpool Cooktop
Model RCC3024LB0
Near Hampton, Virginia 23669
Matthew
Job Details:
04/10/2025
installed new heating element. tested unit and everything is back in order. ;Used 1 W10823696 (ELMNT-SURF)
We serviced a
Samsung Refrigerator
Model RF28R7201SR/AA
Near Hampton, Virginia 23666
Matthew
Job Details:
04/10/2025
Installed new icemaker, tested and icemaker is operating as it should. ;Used 1 DA97-15217D (ASSY ICE MAKER;AW4,120V,FUSE 1EA)
We serviced a
Kenmore Refrigerator
Model 106.51773510
Near Williamsburg, Virginia 23188
Matthew
Job Details:
04/10/2025
Cx states that side by side refrigerator Freezer seems fine but refrigerator side is not cooling. had some noise on the right side last week that went away.Found issue with defrost thermistor in fresh food compartment. Kit will need to be ordered and replaced. ;ordering 1 W10316760 (THERMISTOR KIT)
We serviced a
GE Refrigerator
Model PYE22KSKFSS
Near Williamsburg, Virginia 23188
Matthew
Job Details:
04/08/2025
Cx states refrigerator is freezing bottom drawer food. Found issue was related to fan motor is Fridge compartment. Replaced and unit should return to normal ;Used 1 WR60X26866 (EVAP MOTOR) from stock
We serviced a
Whirlpool Washer
Model WTW8127LC1
Near Williamsburg, Virginia 23188
Matthew
Job Details:
04/08/2025
Tested unit thoroughly, could not find any leaks. Tested again with towels inside. Still could not find any leaks. Problem is possibly intermittent. Unable to duplicate issue. Found water was dripping down from top lid condensation. Possible cause
We serviced a
Whirlpool Washer
Model WTW4816FW2
Near Richmond, Virginia 23223
Matthew
Job Details:
04/08/2025
Found issue with unit over filling. Issue related to control or pressure hose. ;Ordering 1 W11170319 (CNTRL-ELEC) ;1 WP353244 (HOSE)
We serviced a
Whirlpool Washer
Model WFW5620HW0
Near Richmond, Virginia 23224
Matthew
Job Details:
04/08/2025
Cx states washer is not dispensing any softener. Tested on quick cycle. Confirmed that no softener was dispensed after end of cycle. Ordering 1 W11688994 (VALVE); 1 W11688995 (VALVE); 1 W11524105 (DRAWER)
We serviced a
Whirlpool Washer
Model WTW4816FW3
Near Richmond, Virginia 23224
Matthew
Job Details:
04/08/2025
Found issue with control board. Infested with roaches. Cx agreed to out of warranty repair. Replaced and everything checked ok ;Used 1 W11603810 (CONTROL BOARD) from stock
We serviced a
Whirlpool Washer`
Model WTW8127LC
Near Midlothian, Virginia 23112
Matthew
Job Details:
04/08/2025
Cx reports OOB error; washer prompts to remove clothes. Found F0E7 error, linked to Clean Washer mode with clothes present. Conducted tests and confirmed unit functions correctly. No actions required. Called support, talked to Julie, who advised closing work order and that they would notify customer with decision.
We serviced a
Bosch Refrigerator
Model B36CD50SNS/06
Near Midlothian, Virginia 23114
Matthew
Job Details:
04/08/2025
Installed new icemaker. Tested and unit is working as designed. ;Used 1 11036056 (ICE MAKER)
We serviced a
LG Washer
Model WT7400CW
Near Prince George, Virginia 23875
Matthew
Job Details:
04/08/2025
Installed new drain hose from tub to pump. Test it for leaks and everything checked okay ;Used 1 AEM75152901 (HOSE ASSEMBLY,DRAIN)
We serviced a
Samsung Washer
Model WA54M8750AV/A4
Near Petersburg, Virginia 23803
Matthew
Job Details:
04/08/2025
Installed new MEMS Sensor and wire harness. Tested unit and everything checked ok. ;Used 1 DC93-00278B (ASSY MODULE;MEMS SENSOR,WA8000J,3.3V, W) & 1 DC93-00664A (ASSY WIRE HARNESS-MAIN;AUTO,MID,Y,Y,Y,N,)
We serviced a
Whirlpool Range
Model WFE505W0HS0
Near Chester, Virginia 23836
Matthew
Job Details:
04/08/2025
installed both left and right front burners. tested and unit is working as designed. ;Used 1 WP3149400 (SWITCH-INF) & 1 WPW10434452 (SWITCH-INF)
We serviced a
Samsung Dryer
Model WF45R6300W/A3
Near Chesterfield, Virginia 23838
Matthew
Job Details:
04/08/2025
Tested unit with wet towel inside. Timer timed down like it should on sensing mode. Most likely cause of issue is clothes not loose enough to hit moisture sensor. Unit is working as designed.
We serviced a
Kitchenaid Dishwasher
Model KDTE104KPS
Near Midlothian, Virginia 23113
Matthew
Job Details:
04/08/2025
Cx states dishwasher will not start. Found that the water was off. Turned back on and everything checked ok.
We serviced a
General Electric Washer
Model PTW900BPT0RS
Near Quinton, Virginia 23141
Matthew
Job Details:
04/08/2025
Dispenser motor bad. Part NLA. Requesting AUTHO
We serviced a
Electrolux Refrigerator
Model LFFH21F7HWJ
Near New Kent, Virginia 23124
Matthew
Job Details:
04/08/2025
Cx states Popsicles are not staying frozen. Found freon leak in freezer. Recommended replacement.
We serviced a
GE Washer
Model GFW850SPN0RS
Near Richmond, Virginia 23223
Matthew
Job Details:
04/05/2025
Cx states washer is making squealing sound when filling. Issue is related to water valve sticking. Ordering replacement and returning to install. ;ordering 1 WH23X29553 (WATER VALVE)
We serviced a
Maytag Washer
Model MVW5430MW
Near Richmond, Virginia 23231
Matthew
Job Details:
04/05/2025
Noise is coming from gearcase. Need to replace gearcase and impeller as it will probably break during install. Ordering parts and informing cx when they arrive. ;Ordering 1 W11449840 (GEARCASE) & 1 W10902814 (WASHPLATE)
We serviced a
Maytag Washer
Model MVW5430MW
Near Richmond, Virginia 23231
Matthew
Job Details:
04/05/2025
Noise is coming from gearcase. Need to replace gearcase and impeller as it will probably break during install. Ordering parts and informing cx when they arrive. ;Ordering 1 W11449840 (GEARCASE) & 1 W10902814 (WASHPLATE)
We serviced a
Samsung Dishwasher
Model DW80R9950US/AA
Near Chesterfield, Virginia 23832
Matthew
Job Details:
04/05/2025
Found error code PC on Samsung Dishwasher. Related to diverter motor position sensing. Found issue with switch on motor. Diverter motor switch will need to be replaced. Ordered new part and later installed. ;Ordering 1 DD34-00006A (SWITCH-MICRO;AC125-250V,0.1A,60GF)
We serviced a
Washer Whirlpool
Model WTW4816FW3
Near Petersburg, Virginia 23803
Matthew
Job Details:
04/05/2025
Cx states that her whirlpool washer is making a sucking noise. Arrived and plugged unit in and instantly noticed the drain pump started running without cause. Washer was in emergency flood mode when there was no water in the unit. Board was faulty so we replaced it. Tested the unit afterwards and mode did not return. Unit is working as designed. ;Used 1 W11603810 (CONTROL BOARD) from stock
We serviced a
Frigidaire Dryer
Model FLCE7522AW4
Near Prince George, Virginia 23875
Matthew
Job Details:
04/05/2025
Found issue with vent installation. Shortened vent and reinstalled dryer. Tested and everything is working as designed.
We serviced a
Whirlpool Dryer
Model WED4815EW1
Near Charles City, Virginia 23030
Matthew
Job Details:
04/05/2025
Found debris stuck in drum glide. Removed and all checked ok
We serviced a
Whirlpool Dishwasher
Model WDT730HAMZ1
Near Williamsburg, Virginia 23185
Matthew
Job Details:
04/05/2025
Both appliances under manufacturer warranty. Referred to manufacturer for further repair work. Dishwasher UI panel is defective.
We serviced a
General Electric Washer
Model GTW460ASJ5WW
Near Yorktown, Virginia 23692
Matthew
Job Details:
04/05/2025
Inspected unit and noticed roaring sound during spin. Gearcase is likely going bad, bearings are worn. Agitator is also stripped. Recommend replacing washer. Not cost affective.
We serviced a
Frigidaire Range
Model FGGS3065PFA
Near Williamsburg, Virginia 23185
Matthew
Job Details:
04/03/2025
Inspected oven for leaks, found 1 bar during preheat and quickly dissipated. No reading found rest of operation. No leaks detected while oven was off. Recommend replacing ignitor as initial flame is delayed when preheating and possible that ignitor is worn out.
We serviced a
Whirlpool Range
Model WFE515S0ES1
Near Williamsburg, Virginia 23185
Matthew
Job Details:
04/03/2025
Replace both infinite switches. Tested and unit is working as designed
We serviced a
Whirlpool Oven
Model RS630PXK-1
Near Richmond, Virginia 23229
Matthew
Job Details:
04/03/2025
Found broken heating element. Replaced from stock and everything checked ok ;Used 1 WP308180 (ELMNT-BAKE) from stock
We serviced a
Whirlpool Oven
Model RS630PXK-1
Near Richmond, Virginia 23229
Matthew
Job Details:
04/03/2025
Found broken heating element. Replaced from stock and everything checked ok ;Used 1 WP308180 (ELMNT-BAKE) from stock
We serviced a
LG Washer
Model WT7400CW
Near Prince George, Virginia 23875
Matthew
Job Details:
04/03/2025
Found leak is coming from drain pump hose. Ordering parts and returning. ;Ordering 1 AEM75152901 (HOSE ASSEMBLY,DRAIN)
We serviced a
General Electric Refrigerator
Model GWE19JGLWFWW
Near Richmond, Virginia 23236
Matthew
Job Details:
04/02/2025
installed new board and inlet valve. tested water dispenser and everything is working as design. ;Used 1 WR57X30890 (ISOLATION VALVE AND JUMPER) & 1 WR55X46945 (BOARD T MAIN BF VS)
We serviced a
General Electric Refrigerator
Model PFE28KSKKSS
Near Chesterfield, Virginia 23838
Matthew
Job Details:
04/02/2025
Cx states issue with fresh food compartment not staying cold and lots of condensation. Found issue with fresh food fan. Replaced and everything checked ok. ;Used 1 WR60X26866 (EVAP MOTOR)
We serviced a
LG Dryer
Model DLE2701V
Near Petersburg, Virginia 23805
Matthew
Job Details:
04/02/2025
Customer reports dryer not heating. Diagnosed issue as thermostat and thermal fuse failure; both replaced. Customer also mentioned lint trap not sitting properly. Found lint buildup blocking the trap slot; cleaned interior and slot. Lint trap now fits securely. Tested dryer—heating is normal. ;Used 1 6931EL3001F (HI-LIMIT THERMOSTAT) & 1 6931EL3003D (THERMAL FUSE) from stock
We serviced a
Thermador Dishwasher
Model DWHD650JPR/93
Near Williamsburg, Virginia 23185
Matthew
Job Details:
04/02/2025
Dishwasher heat pump is likely faulty based on error code E09. Cx agreed to repair component. Cx signed up for Protection Plan. Picking up part from Tribles and returning. Installed new Pump and tested unit. Unit is working as designed. ;Used 1 00753351 (HEAT PUMP)
We serviced a
Whirlpool Refrigerator
Model WRF736SDAM13
Near Williamsburg, Virginia 23185
Matthew
Job Details:
04/02/2025
Replaced refrigerator board; tested in defrost mode 07. Heater activated, reading 200+°F on thermal image. Replaced infinite switch, resolved cycling issue with right front burner. ;Used 1 WPW10589838 (CNTRL-ELEC) , 1 WP3149400 (SWITCH-INF) & 1 0000 (Cleaner)
We serviced a
Whirlpool Range
Model WFE505W0HS0
Near Chester, Virginia 23836
Matthew
Job Details:
04/01/2025
Cx states oven has issue with 2 burners. Found issue is related to the left and right front burner switches. Ordering parts and returning. Cx paid for parts and diagnostic by check. ;Ordering 1 WP3149400 (SWITCH-INF) & 1 WPW10434452 (SWITCH-INF)
We serviced a
Whirlpool Range
Model WFE515S0ES1
Near Williamsburg, Virginia 23185
Matthew
Job Details:
04/01/2025
Bad left and right front burner infinite switches. Will need to be replaced. ;Ordering 1 WPW10434452 (SWITCH-INF) & 1 WP3149400 (SWITCH-INF)
We serviced a
LG Dryer
Model DLE6100W
Near Williamsburg, Virginia 23185
Matthew
Job Details:
04/01/2025
Cx states dryer noise stopped sometime after reporting. Took unit apart and found lint buildup inside cavity and bulkhead. Cleaned out and tested unit. Dryer is working as designed.
We serviced a
Whirlpool Dishwasher
Model WDP540HAMZ
Near Chester, Virginia 23836
Matthew
Job Details:
04/01/2025
Cx states dishwasher fills but does not wash. Tested voltage at pump and tested 119v going to pump. Installed new wash pump. Tested and unit is working as designed. ;Used 1 W11612327 (WASH PUMP)
We serviced a
General Electric Dishwasher
Model GDF510PGJ6WW
Near Colonial Heights, Virginia 23834
Matthew
Job Details:
04/01/2025
Cx states dishwasher door does not open properly. Found door spring detached, reattached spring and all checked ok
We serviced a
Samsung Dryer
Model DVE50R5200W/A3
Near Petersburg, Virginia 23803
Matthew
Job Details:
04/01/2025
Installed new 4 prong wire and flexible dryer vent. Tested unit and all checked ok. ;Used 1 4396727RP (8 FT. VENT W/CLAMPS) & 1 WX09X10020 (6' 30AMP 4 WIRE DRYER CORD)
We serviced a
General Electric Dishwasher
Model GDT650SYV0FS
Near Chesterfield, Virginia 23838
Matthew
Job Details:
04/01/2025
Cx states that dishwasher has H2O error code. Found issue related to inlet valve. Replaced and everything checked ok. ;Used 1 WD15X26078 (WATER VALVE ASM)
We serviced a
Bosch Refrigerator
Model B36CD50SNS/06
Near Midlothian, Virginia 23114
Matthew
Job Details:
04/01/2025
Found error code E2. Cx states there is ice production. Icemaker is likely faulty. Ordering replacement and returning to install. ;Ordering 1 11036056 (ICEMAKER)
We serviced a
Whirlpool Refrigerator
Model WRT318FZDB09
Near Richmond, Virginia 23225
Matthew
Job Details:
04/01/2025
Cx states refrigerator is not staying cold enough. Found issue is related to defrost cycle not working. Tested defrost heater and thermostat and both passed. Faulty board. Replaced and unit is now working as designed ;Used 1 W11562260 (CNTRL-ELEC)
We serviced a
Maytag Dryer
Model MEDB835DW
Near Richmond, Virginia 23231
Matthew
Job Details:
03/28/2025
Found bad support wheels, installed new parts and all checked ok
We serviced a
LG Dishwasher
Model LDS5540ST
Near Richmond, Virginia 23234
Matthew
Job Details:
03/28/2025
Found that display board needed to be reseated in control board. Power was restored to panel and unit working as it should.
We serviced a
Kenmore Dishwasher
Model 66513263K114
Near Williamsburg, Virginia 23185
Matthew
Job Details:
03/28/2025
Found console shorted. Part is NLA. Cx opting for replacement
We serviced a
Whrlpool Refrigerator
Model WRF555SDFZ11
Near Chesterfield, Virginia 23832
Matthew
Job Details:
03/27/2025
Cx states that refrigerator water dispenser has slow water flow. Water line was possibly frozen. Ran hot water through filter and tried again and saw major improvement.
We serviced a
GE Monogram Refrigerator
Model ZIC36NABLH
Near Williamsburg, Virginia 23185
Matthew
Job Details:
03/27/2025
Was able to pull refrigerator door off and inspect bottom hinge. Found that the plastic cam Riser has been worn down. Part is nla. Doing more research and hopes to find compatible part. Closing work order for now. Refrigerator seems to be working okay otherwise and door is stable.
We serviced a
Whirlpool washer
Model WTW4816FW3
Near Richmond, Virginia 23237
Matthew
Job Details:
03/27/2025
install new control board to washer. test it and everything is working as designed
We serviced a
Midea Dryer
Model MLE45N3BMG
Near New Kent, Virginia 23124
Matthew
Job Details:
03/26/2025
Cx states Dryer does heat up to dry clothes. Found issue is related to relay on control board. Part is no longer available. Authorization needed
We serviced a
Whirlpool Washer
Model WTW8040DW
Near Mechanicsville, Virginia 23111
Matthew
Job Details:
03/26/2025
installed new basket and additional parts, test it on spin cycle and everything checked okay ;Used 1 W10775188 (WASHPLATE), 1 W11393685 (GEARCASE), & 1 W10811960 (BASKET)
We serviced a
Kenmore Refrigerator
Model KLBH031ATE
Near Mechanicsville, Virginia 23111
Matthew
Job Details:
03/26/2025
Cx states the refrigerator is making loud humming noise from the back periodically, Working on arrival.
We serviced a
Whirlpool Washer
Model WTW4816FW3
Near Mechanicsville, Virginia 23111
Matthew
Job Details:
03/26/2025
Cx states washer is stuck in drain mode. Found issue related to control board. Replaced and everything checked ok ;Used 1 W11603810 (CNTRL-ELEC) from stock
We serviced a
Whirlpool Washer
Model WTW8127LW0
Near Henrico, Virginia 23231
Matthew
Job Details:
03/26/2025
Tested in factory diagnostic mode. Could not detect any issues related to spin cycle. Likely washer out of calibration. Ran calibration cycle and unit successfully passed. No further action required. Unit is working as designed
We serviced a
Roper Washer
Model RAX4232RQ3
Near Colonial Heights, Virginia 23834
Matthew
Job Details:
03/26/2025
Cx states washer fills with water and stops at rinse cycle. Found issue is related to timer. ;Ordering 1 WP3954563 (TIMER) Returned and installed part. Tested and unit is working as designed
We serviced a
Whirlpool Washer
Model WTW4816FW3
Near ,
Matthew
Job Details:
03/26/2025
Customer states their washer is stuck in the drain mode and would not turn off without unplugging the washer. Found issue with control board. Replaced board and unit is now working as it should. ;Used 1 W11603810 (CONTROL BOARD) from stock.
We serviced a
Samsung Dryer
Model DVE50R5200W/A3
Near Petersburg, Virginia 23803
Matthew
Job Details:
03/26/2025
Needs new vent and plug. Ordering and returning
We serviced a
Kitchenaid Range
Model KSDG950ESS1
Near Williamsburg, Virginia 23188
Matthew
Job Details:
03/26/2025
Cx states range is not baking properly. Found bad bake element. Replaced and everything checked okay ;Used 1 W10779716 (ELEMENT BAKE)