We serviced a
SAMSUNG DRYER
Model DV45H7000EW/A2
Near Toano, Virginia 23168
Matthew
Job Details:
12/12/2024
Loud noise from inside upon test. Took apart and found pulley assembly is bad. (See pic)...part installed pulley everything checked okay; used 1 DC93-00634A (IDLER PULLEY) from stock
We serviced a
MAYTAG DISHWASHER
Model n/a
Near Richmond, Virginia 23227
Matthew
Job Details:
12/12/2024
Minimal noise detected. Recall no collection
We serviced a
GE WASHER
Model GFW850SP0RS
Near Glen Allen, Virginia 23059
Matthew
Job Details:
12/12/2024
"Inspected seal, confirmed ok, fixed hose leak to washer, cleaned connection, removed softener buildup. No leaks after."
We serviced a
WHIRLPOOL OVEN
Model WFE535S0LZ2
Near Richmond, Virginia 23234
Matthew
Job Details:
12/12/2024
"Cx States oven cooks slowly. Tested at 350?F, peaked at 310. Calibrated up 40+, now heats to 350."
We serviced a
KITCHENAID MICROWAVE
Model KMLS311HSS09
Near Petersburg, Virginia 23805
Matthew
Job Details:
12/12/2024
"Lights going on and off. Control related, panel related; ordrng 1 W11416373 (CNTRL-ELEC) and 1 W11226997 (PANL-CNTRL)"
We serviced a
LG REFRIGERATOR
Model LFX25974ST /07
Near Williamsburg, Virginia 23185
Matthew
Job Details:
12/12/2024
Compressor noise; possible water pan issue.
We serviced a
KITCHENAID MICROWAVE
Model KMLS311HSS09
Near Petersburg, Virginia 23805
Matthew
Job Details:
12/12/2024
"Lights going on and off. Control related, panel related; ordrng 1 W11416373 (CNTRL-ELEC) and 1 W11226997 (PANL-CNTRL)"
We serviced a
WHIRLPOOL DRYER
Model LER8620PW0
Near Williamsburg, Virginia 23188
Matthew
Job Details:
12/10/2024
"Customer states it takes 2 cycles to dry clothes and sometimes doesn't feel hot inside. Tested temperature on Timed Dry and getting lower temperature of 113?F and peaking at 238?F. Average temperature on casual is 170.5?F. checked airflow, very good. Checked wiring to dryer, looks good. Checked internal wiring, looks good. Checked heating element, coil bracket is cracked, possible grounding may be occurring. Other possibility is motor centrifugal switch on motor.; ordrng 1 279827 (MOTOR), used 1 3398064 (ELEMENT) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHB
Near Lanexa, Virginia 23089
Matthew
Job Details:
12/10/2024
Leak reported at dishwasher bottom. Seal checkedno tears. Spray arms clogged with debris (see pic). Leak test passed. Cleaned out the refrigerators
We serviced a
SAMSUNG REFRIGERATOR
Model RF25HMEDBSR-AA
Near Quinton, Virginia 23141
Matthew
Job Details:
12/10/2024
Installed new board and cleared ice.
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near Richmond, Virginia 23223
Matthew
Job Details:
12/10/2024
"No heat in dryer. 240v OK; element tested bad. Replaced, and now it's working.; used 1 3398064 (ELEMENT) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Richmond, Virginia 23231
Matthew
Job Details:
12/10/2024
"Upon plugging in, the unit went into Emergency Drain mode. Diagnostics failed to stop it. I replaced the control board, and after testing, all functions are normal.; used 1 W11603810 (CONTROL BOARD) from stock"
We serviced a
MIDEA DRYER
Model MLE45N1BWW
Near Richmond, Virginia 23223
Matthew
Job Details:
12/10/2024
Dryer works fine after breaker reset. Bulkhead rattle appears to be a manufacturing issue.
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Richmond, Virginia 23236
Matthew
Job Details:
12/10/2024
Control board replaced; issue remains. Debris found in fill hose chamber affecting pressure. Cleaning not covered by warranty. Washer needs Affresh cleaner . Closing W/O
We serviced a
AMANA DRYER
Model NED4655EW1
Near Petersburg, Virginia 23805
Matthew
Job Details:
12/10/2024
"Tested dryer, which heated fine, but no airflow was found outside or from the dryer. Detaching the vent revealed the blower wheel wasn't spinning due to debris. After reattaching it, airflow improved, but the external exhaust still lacked proper airflow. Instructed customer to clean the vent. Closing work order."
We serviced a
WHIRLPOOL WASHER
Model LSQ9010PW0
Near Williamsburg, Virginia 23188
Matthew
Job Details:
12/10/2024
"Checked undercarriage. Motor looks good, pump looks good, no cracks or visible signs of wear on outer basket. Undercarriage looks good. Checked all cycles and water valves have good flow. Tested spin cycle and no noticeable noise from tub bearing. All checked ok."
We serviced a
GENERAL ELECTRIC DRYER
Model GUD24ESSJ0WW
Near Williamsburg, Virginia 23185
Matthew
Job Details:
11/27/2024
Cleared debris from drum glide causing sound
We serviced a
FISHER & PAYKEL DISHWASHER
Model DD24DCTX9
Near Petersburg, Virginia 23805
Matthew
Job Details:
11/27/2024
"Lower rotor bad. Error a1; ordrng 1 524922P (ROTOR, LWR DRW)"
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Richmond, Virginia 23223
Matthew
Job Details:
11/27/2024
"Dryer not worth being repaired. Failed to install new blower due to motor shaft being stuck to Old blower wheel. Putting into replacement options; O-emld tckt , states that autho needed"
We serviced a
SAMSUNG WASHER
Model WF45R6100AP
Near Mechanicsville, Virginia 23111
Matthew
Job Details:
11/27/2024
Support has come off.; ordrng 1 DC67-00999A (WEIGHT BALANCE - MODULE)
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW
Near Providence Forge, Virginia 23140
Matthew
Job Details:
11/27/2024
Needs new control. No power ; ordrng 1 W11419051 (CONTROL)
We serviced a
SPEED QUEEN WASHER
Model NA
Near Williamsburg, Virginia 23185
Matthew
Job Details:
11/26/2024
Under speed Queen manufacturers warranty. Instructed customer to call speed Queen and to get service covered through manufacture. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
GE COOKTOP
Model JGP989BK2BB
Near Williamsburg, Virginia 23185
Matthew
Job Details:
11/26/2024
Bad regulator. All burners are leaking.; ordrng 1 WB19T10078 (REGULATOR - PRESSURE)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Richmond, Virginia 23222
Matthew
Job Details:
11/26/2024
"Installed parts, all checked okay."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Richmond, Virginia 23222
Matthew
Job Details:
11/26/2024
Water was off. All checked ok.
We serviced a
GENERAL ELECTRIC WASHER
Model GFW550SSNW
Near Mechanicsville, Virginia 23116
Matthew
Job Details:
11/26/2024
"Installed parts, all checked okay."
We serviced a
LG DRYER
Model DLE7300WE
Near Williamsburg, Virginia 23185
Matthew
Job Details:
11/26/2024
Repositioned vent that was linked behind dryer and increased airflow. All checked ok
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Glen Allen, Virginia 23059
Matthew
Job Details:
11/25/2024
Cleaned out dryer vent. Reading is 0.40 now. All checked ok
We serviced a
BOSCH DISHWASHER
Model SHEM78W55N/10
Near Richmond, Virginia 23229
Matthew
Job Details:
11/25/2024
"Installed parts, all checked okay."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW
Near Petersburg, Virginia 23803
Matthew
Job Details:
11/25/2024
Roach infestation. Recommend getting a mechanical timer washer.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Williamsburg, Virginia 23185
Matthew
Job Details:
11/25/2024
"Installed parts, all checked okay."
We serviced a
GE REFRIGERATOR
Model N/A
Near Williamsburg, Virginia 23185
Matthew
Job Details:
11/25/2024
Replaced filter and all checked ok
We serviced a
FRIGIDAIRE MICROWAVE
Model SMH9151S
Near Newport News, Virginia 23608
Matthew
Job Details:
11/25/2024
Needs latch assembly and is no longer available recommend replacement
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Williamsburg, Virginia 23188
Matthew
Job Details:
11/22/2024
Defrost drain is clogged and will need kit. Installed new heater probe and cleared ice. All checked ok; used 1 819043 (DRAIN HEATER (ALUMINUM)) from stock
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Williamsburg, Virginia 23188
Matthew
Job Details:
11/22/2024
Installed new belt and no more noise ; used 1 W10721967 (Belt) from stock
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Mechanicsville, Virginia 23111
Matthew
Job Details:
11/22/2024
"Installed parts, all checked okay."
We serviced a
LG OVEN
Model LRGL5823S/01
Near Richmond, Virginia 23223
Matthew
Job Details:
11/22/2024
"Mice infestation ; snapped 2 QuickPics, states that autho needed"
We serviced a
WHIRLPOOL OVEN
Model WFE535S0LZ
Near Richmond, Virginia 23235
Matthew
Job Details:
11/22/2024
Unable to duplicate issue. Tested unit and went up to temperature and held just fine. Instructed customer to keep an eye on it and to call us if they have trouble again.
We serviced a
BOSCH DISHWASHER
Model SHXM78Z55N/01
Near Midlothian, Virginia 23112
Matthew
Job Details:
11/22/2024
Water down in zeolite fan. Over sudding issue. Instructed cx to use less soap and to prerinse less
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Williamsburg, Virginia 23185
Matthew
Job Details:
11/21/2024
Part arrived damaged. Reordering and expedited. Rescheduled for Monday; ordrd 1 WPW10479155 (Damper Control)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRT21C5AQ6
Near Williamsburg, Virginia 23185
Matthew
Job Details:
11/21/2024
Cleared out defrost drain tube
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW
Near Chesterfield, Virginia 23838
Matthew
Job Details:
11/21/2024
"Installed parts, all checked okay."
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Richmond, Virginia 23234
Matthew
Job Details:
11/21/2024
Checked switch and checked ok. Checked element and no breaks and has continuity. Bad control relay ; ordrng 1 W11528249 (CONTROL)
We serviced a
KITCHENAID OVEN
Model KSGG700ESS6
Near Richmond, Virginia 23223
Matthew
Job Details:
11/21/2024
Installed parts and all checked ok
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Richmond, Virginia 23294
Matthew
Job Details:
11/21/2024
Reset washer. Everything else checks ok
We serviced a
LG WASHER
Model WM3997HWA
Near Lanexa, Virginia 23089
Matthew
Job Details:
11/21/2024
"Installed parts, all checked okay."
We serviced a
WHIRLPOOL DRYER
Model WED5605MW
Near Mechanicsville, Virginia 23116
Matthew
Job Details:
11/20/2024
Duct not aligned
We serviced a
SAMSUNG WASHER
Model WV60A9900AV/A5
Near Glen Allen, Virginia 23059
Matthew
Job Details:
11/20/2024
"Bad panel or main PCB. Need AUTHO. Main PCB NLA; rqstng P&A on 1 DC97-22903A (ASSY CONTROL PANEL **(AUTHO NEEDED)**), ordrng 1 DC94-11888A (ASSY PCB EEPROM **(AUTHO NEEDED)** NLA), states that autho needed"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Richmond, Virginia 23227
Matthew
Job Details:
11/20/2024
"Tested on Timed Dry and Automatic Dry, both checked ok and did not cut off prematurely. Tested exhaust vent to the outside and measured 0.80+ H2Oin standard is 0.50. Dryer vent needs to be cleaned which could be causing the dryer to over heat due to not having proper air flow. Unable to duplicate any issue"
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Richmond, Virginia 23231
Matthew
Job Details:
11/20/2024
Cleaned out drain pump and wash pump
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Chester, Virginia 23836
Matthew
Job Details:
11/20/2024
Installed new belt and all checked okay; used 3 W10721967 (DRIVE PULLEY) from stock
We serviced a
VIKING RANGE
Model DCCG1304BSS
Near Providence Forge, Virginia 23140
Matthew
Job Details:
11/20/2024
Adjusted valve and everything checked out okay
We serviced a
LG DISHWASHER
Model LDF5545ST
Near Providence Forge, Virginia 23140
Matthew
Job Details:
11/19/2024
Instructed to switch to liquid or powder
We serviced a
VIKING RANGE
Model DCCG1304BSS
Near Providence Forge, Virginia 23140
Matthew
Job Details:
11/19/2024
Burner cap misaligned
We serviced a
SAMSUNG MICROWAVE
Model ME21R7051SS
Near Richmond, Virginia 23238
Matthew
Job Details:
11/19/2024
Bad transformer.
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Williamsburg, Virginia 23185
Matthew
Job Details:
11/18/2024
Error code 7-1 bad control heating circuit.
We serviced a
LG WASHER
Model WM3600HVA/02
Near Williamsburg, Virginia 23185
Matthew
Job Details:
11/18/2024
Cleaned out filter and did a deep clean on rubber gasket. Cleared out rubber gasket drain tube.
We serviced a
HOTPOINT DISHWASHER
Model HDA2100H65BB
Near Williamsburg, Virginia 23188
Matthew
Job Details:
11/18/2024
"Installed new timer and solenoid. Dishwasher resumed normal function . During more thorough tests I found that the motor is humming during the drain cycle and not operating correctly intermittently. Motor assembly will need to be replaced. Unit is old and additional repairs for it's age are not uncommon.Left message to owner notifying of the current status of the repair. Additional repairs will cost at least $200+; saved tckt , states that autho needed"
We serviced a
FRIGIDAIRE WASHER
Model NA
Near Mechanicsville, Virginia 23111
Matthew
Job Details:
11/18/2024
Tightened screw underneath pulley and all okay; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
MAYTAG WASHER
Model MVWB865GW1
Near Mechanicsville, Virginia 23111
Matthew
Job Details:
11/18/2024
Minimal basket warp.
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Mechanicsville, Virginia 23116
Matthew
Job Details:
11/18/2024
"Installed parts, all checked okay.; used 5 3387747 (ELEMENT) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Henrico, Virginia 23294
Matthew
Job Details:
11/18/2024
"Installed parts, all checked okay."
We serviced a
AMANA RANGE
Model AER5630BAS0
Near New Kent, Virginia 23124
Matthew
Job Details:
11/08/2024
"Installed parts, all checked okay."
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Mechanicsville, Virginia 23111
Matthew
Job Details:
11/08/2024
Not switching to spin and no sound from panel speaker.; ordrng 1 W11419171 (CONTROL) and 1 W10754448 (CLUTCH) and 1 W11478526 (PANEL-UI)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Richmond, Virginia 23222
Matthew
Job Details:
11/08/2024
"Installed parts, all checked okay."
We serviced a
GE WASHER
Model GFW550SSN1WW
Near Midlothian, Virginia 23112
Matthew
Job Details:
11/08/2024
"Installed parts, all checked okay."
We serviced a
ELECTROLUX FREEZER
Model LFFU14F5HWC
Near Williamsburg, Virginia 23185
Matthew
Job Details:
11/08/2024
Bad control and thermostat
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Williamsburg, Virginia 23185
Matthew
Job Details:
11/07/2024
"Needs new damper, making a lot of noise and going bad."
We serviced a
KENMORE DRYER
Model NOT SURE
Near Prince George, Virginia 23875
Matthew
Job Details:
11/07/2024
"Dryer has a bad motor and possibly a bad timer. Customer stated that the last company replaced the motor. Motor did not appear new. Replacing ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), states that autho needed"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LWO
Near Richmond, Virginia 23231
Matthew
Job Details:
11/07/2024
"Bad capacitor, replaced and all checked ok. Had reset control as well; used 1 W11395618 (CAPACITOR) from stock"
We serviced a
KITCHENAID OVEN
Model KSGG700ESS6
Near Richmond, Virginia 23223
Matthew
Job Details:
11/07/2024
"Cx states that the left front burner, on simmer, does not stay lit. Checked gas flow and increased it with knob adjuster. No difference. Found that simmer orfice was clogged with debris and cleaned with cleaning tool. Cx states that there is also an issue with the bake convection temperature reaching preheat and then dropping out. Tested at 350° and it did preheat but did not reignite to go back up to temp. Ordering required parts to complete the repair. ; ordrng 1 W10860916 (MODULE SPARK) and 1 WPW10324262 (IGNTR-OVEN) and 1 W11685628 (CONTROL (autho item))"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Richmond, Virginia 23235
Matthew
Job Details:
11/07/2024
"Installed parts, all checked okay."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Glen Allen, Virginia 23060
Matthew
Job Details:
11/07/2024
"Installed parts, all checked okay."
We serviced a
MAYTAG DRYER
Model MED5630HC1
Near Quinton, Virginia 23141
Matthew
Job Details:
11/07/2024
Found bad blower fuse. Recommended dryer vent cleaning. Cleaned out dryer for free just because customer was so nice.; used 1 3392519 (THERMAL FUSE) from stock
We serviced a
LG WASHER
Model WM2487HRM
Near Barhamsville, Virginia 23011
Matthew
Job Details:
11/07/2024
"Installed parts, all checked okay."
We serviced a
WHIRLPOOL WASHER
Model WFW9050XW00
Near Hopewell, Virginia 23860
Matthew
Job Details:
11/06/2024
"Installed parts, all checked okay."
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS0
Near Richmond, Virginia 23231
Matthew
Job Details:
11/06/2024
"Installed parts, all checked okay."
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Richmond, Virginia 23223
Matthew
Job Details:
11/06/2024
"Bad blower wheel; ordrng 1 WP697772 (WHEEL, BLOWER (M024))"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Richmond, Virginia 23222
Matthew
Job Details:
11/06/2024
Bill out for parts. Replacing on new ticket
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Henrico, Virginia 23294
Matthew
Job Details:
11/06/2024
Bad timer. Won't stop; ordrng 1 WPW10185982 (TIMER)
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Mechanicsville, Virginia 23111
Matthew
Job Details:
11/06/2024
"Installed parts, all checked okay.; used 1 3387747 (ELEMENT) from stock"