New Kent, Virginia
Appliance Repair in New Kent, VA
Local appliance repair in the New Kent corridor — honest diagnosis, OEM parts, and a 1-year warranty on every job.
- Serving New Kent & surrounding areas
- 30-minute arrival notice
- 1-year warranty

Local service
Appliance repair built around New Kent
Local appliance repair in the New Kent corridor — honest diagnosis, OEM parts, and a 1-year warranty on every job.
New Kent County has seen a wave of residential development over the past decade as families look for more space without leaving commuting distance of Richmond or Williamsburg. Communities near Route 60 and Interstate 64 blend newer construction with older farmhouses and rural properties — a housing mix that keeps our service calls varied.
Best Day Appliance serves New Kent County on a regular schedule. Whether it’s a brand-new refrigerator in a recently built home or a washer that’s been running for fifteen years in an older property, we carry parts for most situations and always give you an honest estimate before any work begins.
Neighbourhoods we cover

What you get
Why New Kent homeowners choose Best Day
OEM parts
We fit manufacturer parts, stocked for the brands we see most in central Virginia.
Upfront Bluebook pricing
Flat-rate pricing quoted in writing before any repair work begins.
Repair status updates
You get progress updates by call and text — no wondering where things stand.
30-minute arrival notice
We call and text half an hour ahead so you're never stuck waiting all day.
1-year parts & labour warranty
Every repair is covered for a full year on both parts and labour.
Often one trip
Vans arrive stocked, so most repairs are finished on the first visit.
Appliances we service
Appliances we repair in New Kent
Same technicians, same warranty, same upfront pricing on every appliance in your kitchen and laundry room.
Refrigerator Repair
Cooling loss, leaks, ice build-up and noisy compressors.
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Dishwasher Repair
Poor cleaning, drainage faults, leaks and error codes.
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Oven & Range Repair
Uneven heat, failed igniters, elements and control boards.
Book this repair →Washer Repair
Won't drain or spin, vibration, belts and suspension rods.
Book this repair →Dryer Repair
No heat, long cycles, drum noise and vent restrictions.
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Microwave Repair
Built-in and over-the-range units that won't heat or start.
Book this repair →Cooktop Repair
Gas and induction burners, switches and surface elements.
Book this repair →Ice Maker Repair
Low production, jams, water valves and stand-alone units.
Book this repair →Our local footprint
A better day, right here in New Kent.
Real service visits. Feedback from the people behind them.
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Recent work
Repairs we've completed in New Kent
A sample of real jobs from our service history — customer details removed.
Latest repairs our technicians completed in New Kent.
We serviced a
Whirlpool Electric Dryer
Model WED5100HW2
Near New Kent, VA 23124
Customer complaint: Dryer is running intermittently. It was repaired in March for not producing any heat. The heating element was replaced then and seemed to be ok. It recently started failing again a…
Show more diagnosis & visit notes
Customer complaint: Dryer is running intermittently. It was repaired in March for not producing any heat. The heating element was replaced then and seemed to be ok. It recently started failing again and now will turn on after sitting for a few days. Initial visit (Oct 1) — Matthew B: Reported concern The customer reported an issue with the appliance's user interface panel. Assessment Inspection of the unit revealed that the controls on the right side of the user interface panel are unresponsive to touch or input. This prevents the selection or adjustment of settings controlled by that section of the interface. Next steps Replacement of the user interface panel is required to restore full control functionality.
We serviced a
Samsung Washer
Model WA50R5400AV/US
Near New Kent, VA 23124
Customer complaint: is getting off balance when it goes into the spin cycle. Initial visit (Sep 24) — Matthew B: Assessment The suspension rods were found to be worn, reducing tub stability and contri…
Show more diagnosis & visit notes
Customer complaint: is getting off balance when it goes into the spin cycle. Initial visit (Sep 24) — Matthew B: Assessment The suspension rods were found to be worn, reducing tub stability and contributing to excessive movement during operation. A crack was also found in the top panel. The customer was shown and notified of the damage, stated that he had not noticed it previously, and advised that he would address it. Shouldn't affect the functionality of the unit. Work performed Replaced the worn suspension rods to restore tub support and stability. The appliance was checked after the repair, and all functions checked were operating correctly. Parts installed: DC97-16350U.
Parts used or ordered
- DC97-16350UInstalled · ordered for job
We serviced a
GE Dishwasher
Model GDT535PSR6SS
Near New Kent, VA 23124
Customer complaint: TYPE: Dishwasher BRAND: GE MODEL: GDT535PSR655 ISSUE: Not draining and won't turn on -5643. Initial visit (Sep 14) — Matthew B: tested and found drain pump is defective. ordering r…
Show more diagnosis & visit notes
Customer complaint: TYPE: Dishwasher BRAND: GE MODEL: GDT535PSR655 ISSUE: Not draining and won't turn on -5643. Initial visit (Sep 14) — Matthew B: tested and found drain pump is defective. ordering replacement pump and returning to install. Return visit (Sep 22) — Matthew B: Drain pump defective. Installed new drain pump and everything checked OK. Parts installed: DRAIN PUMP ASM, Dishwasher Drain Pump.
Parts used or ordered
- GEH-WD19X25461 DRAIN PUMP ASMInstalled · ordered for job
- WD19X25461 Dishwasher Drain PumpInstalled · ordered for job
From our archive
General Electric Refrigerator repair in New Kent
Found issue with defrost drain being clogged. cleared ice debris and steamer and clear drain. install drain kit and verified water is going through drain normally now.
Whirlpool Washer repair in New Kent
Customer states that washer is making grinding noise. tested unit and it appears that the drain pump is entering emergency drain mode from the control board and the control board has a ba…
General Electric Washer repair in New Kent
Cx reports that the washer is not continuing the wash cycle. Found possible issue with washer control board and may not be worth investing money into as the inverter board will have to be…
Whirlpool Range repair in New Kent
Cx states issue with burning smell and bake not working. found issue with element being burned out. cx replacing unit
Kitchenaid Dishwasher repair in New Kent
Found that the door seal was backwards. Reversed and reinstalled. Tested and upper rack is no longer rubbing against gasket. Unit is working as designed. Job complete
Whirlpool Washer repair in New Kent
Cx states issue with washer leaking from bottom. Found hole in washer gasket. Installed new gasket and ring. Tested for leaks and all checked ok. Job complete
Customer reviews
What New Kent customers say
Matthew from Best Day Appliance came out to check our Electrolux freezer in New Kent. He was super honest and upfront—turns out it had a Freon leak and just wasn’t worth fixing. Really appreciated the clear explanation and honesty. Highly recommend!
Matthew was professional and pleasant which is something all customers appreciate ! He checked everything over completely and while all seemed good with the washer he took the time to explain that direct drive washers can make the noise that I heard . Matthew most certainly re…
Matthew did a great job diagnosing the problem that we were having with our washing machine. He is knowledgeable and professional. Highly recommend him.
Great experience from the beginning! Super flexible and responsive. Professional tech! Would recommend 100%!
Exceptional is the only way to describe the service I got from Best Day and Matthew. Fairly priced, very prompt, neat and clean they were an internet find and I had no prior experience with them. They will be my "go to" for any other repairs that might be needed, as the house …
Matthew fixed my dishwasher. Knowledgeable and courteous service.
Good to know
New Kent appliance repair questions
What appliances does Best Day Appliance repair in New Kent?
We repair washers, dryers, refrigerators, dishwashers, ovens, ranges, cooktops, microwaves, freezers, and ice makers. We service most major brands including GE, Whirlpool, LG, Samsung, Maytag, Bosch, KitchenAid, Electrolux, and more.
How quickly can you get to New Kent?
We typically schedule appointments within one to two business days. We call and text 30 minutes before arrival so you’re never left waiting. Hours are Monday through Friday, 8 AM–4:30 PM.
Do you provide an estimate before starting work?
Yes — always. We diagnose the issue thoroughly and give you a full cost estimate before any repair work begins. You decide whether to proceed. No surprises, no hidden fees.
What brands do you service in New Kent?
We work on all major appliance brands: GE, Whirlpool, LG, Samsung, Maytag, Frigidaire, Bosch, KitchenAid, Electrolux, Speed Queen, Amana, Kenmore, and more.
Is there a warranty on repairs?
Every repair is backed by our 1-year parts and labor warranty. If the same issue recurs within a year, we come back and make it right at no additional charge.
Where we work
Appliance repair near New Kent
Local technicians covering the Richmond metro, the Williamsburg peninsula and the counties in between.
Schedule appliance repair in New Kent
Book online or call and we'll get a New Kent appointment on the schedule — usually within one to two business days.