Best Day ApplianceRichmond & Central Virginia

New Kent, Virginia

Appliance Repair in New Kent, VA

Local appliance repair in the New Kent corridor — honest diagnosis, OEM parts, and a 1-year warranty on every job.

  • Serving New Kent & surrounding areas
  • 30-minute arrival notice
  • 1-year warranty
Appliance repair technician working in New Kent, Virginia

Local service

Appliance repair built around New Kent

Local appliance repair in the New Kent corridor — honest diagnosis, OEM parts, and a 1-year warranty on every job.

New Kent County has seen a wave of residential development over the past decade as families look for more space without leaving commuting distance of Richmond or Williamsburg. Communities near Route 60 and Interstate 64 blend newer construction with older farmhouses and rural properties — a housing mix that keeps our service calls varied.

Best Day Appliance serves New Kent County on a regular schedule. Whether it’s a brand-new refrigerator in a recently built home or a washer that’s been running for fifteen years in an older property, we carry parts for most situations and always give you an honest estimate before any work begins.

Neighbourhoods we cover

Best Day Appliance technician arriving at a New Kent home

What you get

Why New Kent homeowners choose Best Day

OEM parts

We fit manufacturer parts, stocked for the brands we see most in central Virginia.

Upfront Bluebook pricing

Flat-rate pricing quoted in writing before any repair work begins.

Repair status updates

You get progress updates by call and text — no wondering where things stand.

30-minute arrival notice

We call and text half an hour ahead so you're never stuck waiting all day.

1-year parts & labour warranty

Every repair is covered for a full year on both parts and labour.

Often one trip

Vans arrive stocked, so most repairs are finished on the first visit.

Our local footprint

A better day, right here in New Kent.

Real service visits. Feedback from the people behind them.

Make your home our next stop

Loading our local footprint…

Fewer visits More visits
Job locations are grouped into roughly 1 km cells. Customer addresses stay private.Explore recent service visits →

Recent work

Repairs we've completed in New Kent

A sample of real jobs from our service history — customer details removed.

Latest repairs our technicians completed in New Kent.

10/01/2026 · New Kent

We serviced a

Whirlpool Electric Dryer

Model WED5100HW2

Near New Kent, VA 23124

Customer complaint: Dryer is running intermittently. It was repaired in March for not producing any heat. The heating element was replaced then and seemed to be ok. It recently started failing again a…

Show more diagnosis & visit notes

Customer complaint: Dryer is running intermittently. It was repaired in March for not producing any heat. The heating element was replaced then and seemed to be ok. It recently started failing again and now will turn on after sitting for a few days. Initial visit (Oct 1) — Matthew B: Reported concern The customer reported an issue with the appliance's user interface panel. Assessment Inspection of the unit revealed that the controls on the right side of the user interface panel are unresponsive to touch or input. This prevents the selection or adjustment of settings controlled by that section of the interface. Next steps Replacement of the user interface panel is required to restore full control functionality.

Matthew B

09/24/2026 · New Kent

We serviced a

Samsung Washer

Model WA50R5400AV/US

Near New Kent, VA 23124

Customer complaint: is getting off balance when it goes into the spin cycle. Initial visit (Sep 24) — Matthew B: Assessment The suspension rods were found to be worn, reducing tub stability and contri…

Show more diagnosis & visit notes

Customer complaint: is getting off balance when it goes into the spin cycle. Initial visit (Sep 24) — Matthew B: Assessment The suspension rods were found to be worn, reducing tub stability and contributing to excessive movement during operation. A crack was also found in the top panel. The customer was shown and notified of the damage, stated that he had not noticed it previously, and advised that he would address it. Shouldn't affect the functionality of the unit. Work performed Replaced the worn suspension rods to restore tub support and stability. The appliance was checked after the repair, and all functions checked were operating correctly. Parts installed: DC97-16350U.

Parts used or ordered

  • DC97-16350UInstalled · ordered for job
Matthew B

09/22/2026 · New Kent

We serviced a

GE Dishwasher

Model GDT535PSR6SS

Near New Kent, VA 23124

Customer complaint: TYPE: Dishwasher BRAND: GE MODEL: GDT535PSR655 ISSUE: Not draining and won't turn on -5643. Initial visit (Sep 14) — Matthew B: tested and found drain pump is defective. ordering r…

Show more diagnosis & visit notes

Customer complaint: TYPE: Dishwasher BRAND: GE MODEL: GDT535PSR655 ISSUE: Not draining and won't turn on -5643. Initial visit (Sep 14) — Matthew B: tested and found drain pump is defective. ordering replacement pump and returning to install. Return visit (Sep 22) — Matthew B: Drain pump defective. Installed new drain pump and everything checked OK. Parts installed: DRAIN PUMP ASM, Dishwasher Drain Pump.

Parts used or ordered

  • GEH-WD19X25461 DRAIN PUMP ASMInstalled · ordered for job
  • WD19X25461 Dishwasher Drain PumpInstalled · ordered for job
Matthew B

From our archive

General Electric Refrigerator repair in New Kent

Found issue with defrost drain being clogged. cleared ice debris and steamer and clear drain. install drain kit and verified water is going through drain normally now.

Refrigerator · Jun 2026

Whirlpool Washer repair in New Kent

Customer states that washer is making grinding noise. tested unit and it appears that the drain pump is entering emergency drain mode from the control board and the control board has a ba…

Washer · Jun 2026

General Electric Washer repair in New Kent

Cx reports that the washer is not continuing the wash cycle. Found possible issue with washer control board and may not be worth investing money into as the inverter board will have to be…

Washer · Apr 2026

Whirlpool Range repair in New Kent

Cx states issue with burning smell and bake not working. found issue with element being burned out. cx replacing unit

Range · Apr 2026

Kitchenaid Dishwasher repair in New Kent

Found that the door seal was backwards. Reversed and reinstalled. Tested and upper rack is no longer rubbing against gasket. Unit is working as designed. Job complete

Dishwasher · Sep 2025

Whirlpool Washer repair in New Kent

Cx states issue with washer leaking from bottom. Found hole in washer gasket. Installed new gasket and ring. Tested for leaks and all checked ok. Job complete

Washer · Sep 2025

Customer reviews

What New Kent customers say

4.8 out of 5 from 391 verified customer reviews
Matthew from Best Day Appliance came out to check our Electrolux freezer in New Kent. He was super honest and upfront—turns out it had a Freon leak and just wasn’t worth fixing. Really appreciated the clear explanation and honesty. Highly recommend!
S.L — New Kent · 04/08/2025 · Direct/ServiceWorks
Matthew was professional and pleasant which is something all customers appreciate ! He checked everything over completely and while all seemed good with the washer he took the time to explain that direct drive washers can make the noise that I heard . Matthew most certainly re…
Verified customer — New Kent · 01/18/2025 · Direct/ServiceWorks
Matthew did a great job diagnosing the problem that we were having with our washing machine. He is knowledgeable and professional. Highly recommend him.
Linda Williams — 08/21/2026 · Google
Great experience from the beginning! Super flexible and responsive. Professional tech! Would recommend 100%!
Ania Prochowska — 08/18/2026 · Google
Exceptional is the only way to describe the service I got from Best Day and Matthew. Fairly priced, very prompt, neat and clean they were an internet find and I had no prior experience with them. They will be my "go to" for any other repairs that might be needed, as the house …
William Dohr — 08/16/2026 · Direct/ServiceWorks
Matthew fixed my dishwasher. Knowledgeable and courteous service.
BurgCustomer — Williamsburg · 08/16/2026 · Direct/ServiceWorks

Read more customer reviews →

Good to know

New Kent appliance repair questions

What appliances does Best Day Appliance repair in New Kent?

We repair washers, dryers, refrigerators, dishwashers, ovens, ranges, cooktops, microwaves, freezers, and ice makers. We service most major brands including GE, Whirlpool, LG, Samsung, Maytag, Bosch, KitchenAid, Electrolux, and more.

How quickly can you get to New Kent?

We typically schedule appointments within one to two business days. We call and text 30 minutes before arrival so you’re never left waiting. Hours are Monday through Friday, 8 AM–4:30 PM.

Do you provide an estimate before starting work?

Yes — always. We diagnose the issue thoroughly and give you a full cost estimate before any repair work begins. You decide whether to proceed. No surprises, no hidden fees.

What brands do you service in New Kent?

We work on all major appliance brands: GE, Whirlpool, LG, Samsung, Maytag, Frigidaire, Bosch, KitchenAid, Electrolux, Speed Queen, Amana, Kenmore, and more.

Is there a warranty on repairs?

Every repair is backed by our 1-year parts and labor warranty. If the same issue recurs within a year, we come back and make it right at no additional charge.

Where we work

Appliance repair near New Kent

Local technicians covering the Richmond metro, the Williamsburg peninsula and the counties in between.

See the full service area →

Schedule appliance repair in New Kent

Book online or call and we'll get a New Kent appointment on the schedule — usually within one to two business days.