Best Day ApplianceRichmond & Central Virginia
391 verified reviews

Customer reviews

What Our Customers Are Saying

Every review below comes from a real Best Day Appliance repair across Richmond, Williamsburg and central Virginia — collected from Google, our own service follow-ups and review sites.

4.8Average rating
391Verified reviews
986+Repairs completed
1 yrParts & labour warranty

In their own words

What Virginia homeowners say about us

Matthew did a great job diagnosing the problem that we were having with our washing machine. He is knowledgeable and professional. Highly recommend him.
Linda Williams — 08/21/2026 · Google
Great experience from the beginning! Super flexible and responsive. Professional tech! Would recommend 100%!
Ania Prochowska — 08/18/2026 · Google
Exceptional is the only way to describe the service I got from Best Day and Matthew. Fairly priced, very prompt, neat and clean they were an internet find and I had no prior experience with them. They will be my "go to" for any other repairs that might be needed, as the house is aging. Matthew was very straightforward, honest, and didn't try to "upsell".
William Dohr — 08/16/2026 · Direct/ServiceWorks
Matthew fixed my dishwasher. Knowledgeable and courteous service.
BurgCustomer — Williamsburg · 08/16/2026 · Direct/ServiceWorks
Very pleased with prompt, professional servicing!
Carmen Fragapane — 08/15/2026 · Google
Matthew is always polite & willing to answer questions & give 'advice'. We definitely recommend using this service!
Verified customer — Toano · 08/13/2026 · Direct/ServiceWorks
Matthew is always polite & willing to answer questions & give 'advice'. We definitely recommend using this service!
Kathryn Carlton — Toano · 08/13/2026 · Google
Matthew is the best!!! True professional and provides excellent service.
Adam Ray — 08/12/2026 · Google
Matthew arrived on time and was ready to tackle the problem with our dryer. He found the problem and resolved it within an hour. The charge was reasonable!! Will not hesitate to use their service again!!
Al Rodz — Williamsburg · 07/30/2026 · Direct/ServiceWorks
Professional, attentive service! Great communication and timeliness.
Jean S — 07/30/2026 · Direct/ServiceWorks
We are a business and very pleased with the appliance compnay repairing our refrigerator. They showed up on time, communicated the issue and costs associated with the repairs and were prompt at getting the work completed.
Verified customer — 07/28/2026 · Direct/ServiceWorks
Matthew was excellent. Would want him again for any service we would need.
Bruce Davis — 07/28/2026 · Google
We are a business and very pleased with the appliance compnay repairing our refrigerator. They showed up on time, communicated the issue and costs associated with the repairs and were prompt at getting the work completed.
christine lvkitty — 07/28/2026 · Google
Very professional and excellent technician. They were reliable, fixed the problem and stand behind their work. I would definitely recommend Best Day Appliance.
Scott B — 07/25/2026 · Google
Very friendly and quick service. Explain the problem and promptly replaced worn parts. Afterwards questions were answered. Very pleased and happy.
Anza — 07/23/2026 · Google
Matthew replaced the dishwasher pump after ordering the part needed; he showed up during the window promised and was prompt with the job. Would certainly call again if any other appliance quits on me.
Taylor Fleet — 07/23/2026 · Google
Matthew was friendly, gave adequate warning of arrival within the time window and explained clearly what was going on
Verified customer — 07/22/2026 · Direct/ServiceWorks
It really was 5 stars from the first call. They answered their phone; no recording from some answering service. They came in a reasonable time frame; were professional and very knowledgeable. Small company with big values/ethics!
Robinson — Richmond · 07/21/2026 · Direct/ServiceWorks
Very knowledgeable about our washing machine. Such a polite gentleman.
Verified customer — Chesterfield · 07/21/2026 · Direct/ServiceWorks
I have an appliance protection plan through Lowe’s. Best day appliance was the company in my area that serviced it. They were quick and were able to solve my problem. Matthew showed up on time and quickly diagnose the problem and fixed it. Very happy with my experience!
Verified customer — Richmond · 07/15/2026 · Direct/ServiceWorks
I have an appliance protection plan through Lowe’s. Best day appliance was the company in my area that serviced it. They were quick and were able to solve my problem. Matthew showed up on time and quickly diagnose the problem and fixed it. Very happy with my experience!
brooke pega — Richmond · 07/15/2026 · Google
Matthew was, hands down, one of BEST technicians to ever come to our home to provide a service. He was very customer and issue resolution focused and discussed everything he found wrong with our appliance and what could have caused it. He also shared next steps with us; even ordering parts, installing them and making every effort to ensure everything was working properly. He even shared potential outcomes should o…
Verified customer — North Chesterfield · 07/14/2026 · Direct/ServiceWorks
Matthew provided excellent service and is to be commended for his professionalism, communication skills and knowledge of the task at hand! He kept me informed every step of the way! He provided the service in a manner that put my mind at ease. Thank you for your service!
The Incredible Carters — 07/14/2026 · Google
Matt and Michaela are awesome. He is very professional, qualified and effective. He made repair to both my wash machine and dish washer in a very short time. I appreciated that he had all parts needed with him. You need help call them.
BNJ FDN — 07/10/2026 · Google

Where we work

Serving Richmond, Williamsburg and central Virginia

Local technicians covering the Richmond metro, the Williamsburg peninsula and the counties in between.

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